USB 3.0 card won't work anymore

bernd_b · 2016-05-16 22:45:00

I had to change my motherboard to an Asrock K10N78-1394 because my other old Gigabyte GA-MA 770-DS3 stopped working for unknown reasons.

Well, maybe this has nothing to with the problem I just found out.

lspci gives me

lspci
00:00.0 RAM memory: NVIDIA Corporation MCP78S [GeForce 8200] Memory Controller (rev a2)
00:01.0 ISA bridge: NVIDIA Corporation MCP78S [GeForce 8200] LPC Bridge (rev a2)
00:01.1 SMBus: NVIDIA Corporation MCP78S [GeForce 8200] SMBus (rev a1)
00:01.2 RAM memory: NVIDIA Corporation MCP78S [GeForce 8200] Memory Controller (rev a1)
00:01.3 Co-processor: NVIDIA Corporation MCP78S [GeForce 8200] Co-Processor (rev a2)
00:01.4 RAM memory: NVIDIA Corporation MCP78S [GeForce 8200] Memory Controller (rev a1)
00:02.0 USB controller: NVIDIA Corporation MCP78S [GeForce 8200] OHCI USB 1.1 Controller (rev a1)
00:02.1 USB controller: NVIDIA Corporation MCP78S [GeForce 8200] EHCI USB 2.0 Controller (rev a1)
00:04.0 USB controller: NVIDIA Corporation MCP78S [GeForce 8200] OHCI USB 1.1 Controller (rev a1)
00:04.1 USB controller: NVIDIA Corporation MCP78S [GeForce 8200] EHCI USB 2.0 Controller (rev a1)
00:06.0 IDE interface: NVIDIA Corporation MCP78S [GeForce 8200] IDE (rev a1)
00:07.0 Audio device: NVIDIA Corporation MCP72XE/MCP72P/MCP78U/MCP78S High Definition Audio (rev a1)
00:08.0 PCI bridge: NVIDIA Corporation MCP78S [GeForce 8200] PCI Bridge (rev a1)
00:09.0 SATA controller: NVIDIA Corporation MCP78S [GeForce 8200] AHCI Controller (rev a2)
00:0a.0 Ethernet controller: NVIDIA Corporation MCP77 Ethernet (rev a2)
00:10.0 PCI bridge: NVIDIA Corporation MCP78S [GeForce 8200] PCI Express Bridge (rev a1)
00:12.0 PCI bridge: NVIDIA Corporation MCP78S [GeForce 8200] PCI Express Bridge (rev a1)
00:13.0 PCI bridge: NVIDIA Corporation MCP78S [GeForce 8200] PCI Bridge (rev a1)
00:14.0 PCI bridge: NVIDIA Corporation MCP78S [GeForce 8200] PCI Bridge (rev a1)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
01:08.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6306/7/8 [Fire II(M)] IEEE 1394 OHCI Controller (rev c0)
01:09.0 Network controller: Techsan Electronics Co Ltd B2C2 FlexCopII DVB chip / Technisat SkyStar2 DVB card (rev 02)
02:00.0 VGA compatible controller: NVIDIA Corporation GT218 [GeForce 210] (rev a2)
02:00.1 Audio device: NVIDIA Corporation High Definition Audio Controller (rev a1)
04:00.0 USB controller: Renesas Technology Corp. uPD720202 USB 3.0 Host Controller (rev 02)

The last line shows the PCI-Express extension card, which worked well on the Gigabyte Board. But now I find that no device is recognized. Even a simple USB stick which shows up connected to the internel usb 2.0 connectors causes no reaction when connected to the usb 3.0- connectors. When I plug in my mobile device, the battery starts loading, so there is power, but no further reaction.

Suspicous line in dmesg are:

[    1.195462] xhci_hcd 0000:04:00.0: xHCI Host Controller
[    1.195476] xhci_hcd 0000:04:00.0: new USB bus registered, assigned bus number 2
[    1.200421] ACPI: PCI Interrupt Link [LNKA] enabled at IRQ 19
[    1.215694] hub 1-0:1.0: USB hub found
[    1.215711] hub 1-0:1.0: 6 ports detected
[    1.216225] ohci-pci 0000:00:04.0: OHCI PCI host controller
[    1.216235] ohci-pci 0000:00:04.0: new USB bus registered, assigned bus number 3
[    1.216288] ohci-pci 0000:00:04.0: irq 21, io mem 0xfce7d000
[    1.260062] firewire_ohci 0000:01:08.0: added OHCI v1.10 device as card 0, 4 IR + 8 IT contexts, quirks 0x11
[    1.264477] input: AT Translated Set 2 keyboard as /devices/platform/i8042/serio0/input/input0
[    1.268994] hub 3-0:1.0: USB hub found
[    1.269009] hub 3-0:1.0: 6 ports detected
[    1.760156] firewire_core 0000:01:08.0: created device fw0: GUID 008f13006ccf0500, S400
[    4.193374] floppy0: no floppy controllers found
[    4.193396] work still pending
[   24.283827] xhci_hcd 0000:04:00.0: can't setup: -110
[   24.283869] xhci_hcd 0000:04:00.0: USB bus 2 deregistered
[   24.283937] xhci_hcd 0000:04:00.0: init 0000:04:00.0 fail, -110
[   24.283972] xhci_hcd: probe of 0000:04:00.0 failed with error -110

Someone out there who can bring light into this?

Trilby · 2016-05-16 22:46:53

Do the versions in `pacman -Q linux` and `uname -a` match? If not, reboot. Have you upgraded a kernel or rebuilt the initramfs since changing the mobo? Have you tried the fallback initramfs?

R00KIE · 2016-05-17 00:36:40

Does the card have a connector for power? If it does make sure it is connected.

bernd_b · 2016-05-20 09:21:20

Thanks for all your advices.
After further fooling around I deinstalled my external pci-express graphics card which covered the first of two pcie x1 slots.
To my surprise:
The card works in this slot without problems, but when pluggin it again in the second slot, I get the strange

xhci_hcd 0000:04:00.0: can't setup: -110
[   24.283869] xhci_hcd 0000:04:00.0: USB bus 2 deregistered
[   24.283937] xhci_hcd 0000:04:00.0: init 0000:04:00.0 fail, -110
[   24.283972] xhci_hcd: probe of 0000:04:00.0 failed with error -110

messages after udev started in the boot process.

So for now I have to decide whether to live with the onboard graphics or to miss my new usb3-extension card ...

Last edited by bernd_b (2016-05-20 09:22:43)

mich41 · 2016-05-20 11:24:42

Might easily be a BIOS or hardware bug. Do you have a chance to test with this other OS?

I guess you have nothing to lose trying:

rmmod xhci_hcd
modprobe xhci_hcd dyndbg=+p

This should print some more spam to dmesg. Maybe something interesting, though probably we'll just find out it times out on the first attempt to contact the chip. Note that it timeouts after 23 seconds, so you'll need to wait.

Is lspci -vvv output any different between the slots?

bernd_b · 2016-05-21 15:28:53

I took the chance I got this Saturday and could plug in a hard disk with win7. The result is similar:
In slot one, everything works as expected. In slot 2 the card is recognized and the driver installation is told to be o.k., but the windows device manager shows an exclamation mark at the beginning of the name of the usb3 extension card - and, no usb drive is recognized.

So I guess we can blame the mainboard and/ or the second pcie-slot?!

mich41 · 2016-05-21 16:35:34

Check if there are BIOS updates available for this board and try toggling the "PnP OS" option in BIOS.

There is a bunch of pci= boot parameters described here, you could try a few. Maybe nomsi/noacpi/nocrs/realloc.

bernd_b · 2016-05-22 19:19:13

So far, no further luck.

In the Bios, which is the newest I can find, there are under Plug and Play two options to find:

PCI Latency Timer, which is set to the lowest value being 32, and
PCI IDE Bus Master, which disabling didn't help so I enabled it again.

I fooled around with the boot options pci=nomsi, noacpi nocrs and realloc - separate and all together. The best I could get was the mouse connected to the PS2-Port not working.

R00KIE · 2016-05-22 21:22:39

If it doesn't work with windows I wouldn't spend too much time trying to make it work. In the off change you can make it work you will probably break something else.

Rootsquash · 2016-06-05 07:42:41

I have a similar problem:

2:00.0 USB controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 04)

[ 1.663952] xhci_hcd 0000:02:00.0: xHCI Host Controller
[ 1.663961] xhci_hcd 0000:02:00.0: new USB bus registered, assigned bus number 2
[ 1.702444] xhci_hcd 0000:02:00.0: Host not halted after 16000 microseconds.
[ 1.702447] xhci_hcd 0000:02:00.0: can't setup: -110
[ 1.703391] xhci_hcd 0000:02:00.0: USB bus 2 deregistered
[ 1.703438] xhci_hcd 0000:02:00.0: init 0000:02:00.0 fail, -110
[ 1.704576] xhci_hcd: probe of 0000:02:00.0 failed with error -110

It worked yesterday and I'll re-chek functionality under Windows.
Changes to the computer: pacaur -Suy and Installation of Windows 8.1 with update to Windows 10 on second harddrive.

Maybe we'll have to check the recent updates for changes to the USB3-drivers.

This would be much easier if Arch wouldn't thorw away the old kernel as soon as you update!
I hate this way of doing kernel-updates

mrunion · 2016-06-07 17:32:17

Rootsquash wrote:

This would be much easier if Arch wouldn't thorw away the old kernel as soon as you update!
I hate this way of doing kernel-updates

It should be cached in your pacman cache.

Arch Linux

#1 2016-05-16 22:45:00

USB 3.0 card won't work anymore

#2 2016-05-16 22:46:53

Re: USB 3.0 card won't work anymore

#3 2016-05-17 00:36:40

Re: USB 3.0 card won't work anymore

#4 2016-05-20 09:21:20

Re: USB 3.0 card won't work anymore

#5 2016-05-20 11:24:42

Re: USB 3.0 card won't work anymore

#6 2016-05-21 15:28:53

Re: USB 3.0 card won't work anymore

#7 2016-05-21 16:35:34

Re: USB 3.0 card won't work anymore

#8 2016-05-22 19:19:13

Re: USB 3.0 card won't work anymore

#9 2016-05-22 21:22:39

Re: USB 3.0 card won't work anymore

#10 2016-06-05 07:42:41

Re: USB 3.0 card won't work anymore

#11 2016-06-07 17:32:17

Re: USB 3.0 card won't work anymore

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