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#1 2016-05-26 09:39:11
- hagfish
- Member
- Registered: 2013-01-01
- Posts: 21
Where to ask for support on an application bug that only affects arch?
Applications are often buggy, but it is hard for an end-user to figure out who the culprit is. In addition, bugs sometimes don't show up on another os (such as one installed in a virtualbox), and seem to be arch specific, although the problem might be something else in your set-up. After figuring out the problem doesn't affect all platforms, reporting it straight to the issue tracker of the application seems like pollution; the problem is likely not the applications fault. So where should one ask for support in such situations?
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#2 2016-05-26 10:23:18
- Allan
- Pacman
- From: Brisbane, AU
- Registered: 2007-06-09
- Posts: 11,671
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Re: Where to ask for support on an application bug that only affects arch?
bugs.archlinux.org
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#3 2016-05-26 11:36:32
- hagfish
- Member
- Registered: 2013-01-01
- Posts: 21
Re: Where to ask for support on an application bug that only affects arch?
The issue here is that bugs.archlinux.org doesn't seem to be the correct place to report the issue. https://wiki.archlinux.org/index.php/Re … or_Arch.3F seems to say that only issues specific to packaging should be reported there. I'm talking about a situation where, for example, a specific application flickers but only on arch linux. This doesn't seem like the kind of problem to be reporting to core Arch developers.
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#4 2016-05-26 12:01:35
- Allan
- Pacman
- From: Brisbane, AU
- Registered: 2007-06-09
- Posts: 11,671
- Website
Re: Where to ask for support on an application bug that only affects arch?
If it only happens on Arch, then it is more likely that it is solved here (I'd guess a version incompatibility somewhere in the dependencies). Even if it is not solved here, reporting it here gets the relevant packager involved and they can help debug to a form that is suitable for upstream.
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