Seemingly Random Hard Crash

extarius · 2016-09-07 18:35:32

For the past few days or so, every couple of hours my laptop (an ASUS UX305L) will hard crash (no tty-switching, no magic sysrq) and any music playing will loop on a ~2s interval. There is no journal output immediately before the crash. The only thing I can do to get out of the freeze is reboot the computer.

System information:

$ uname -a
Linux machina_remota 4.7.2-1-ARCH #1 SMP PREEMPT Sat Aug 20 23:02:56 CEST 2016 x86_64 GNU/Linux

$ lspci
00:00.0 Host bridge: Intel Corporation Broadwell-U Host Bridge -OPI (rev 09)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 5500 (rev 09)
00:03.0 Audio device: Intel Corporation Broadwell-U Audio Controller (rev 09)
00:04.0 Signal processing controller: Intel Corporation Broadwell-U Processor Thermal Subsystem (rev 09)
00:14.0 USB controller: Intel Corporation Wildcat Point-LP USB xHCI Controller (rev 03)
00:16.0 Communication controller: Intel Corporation Wildcat Point-LP MEI Controller #1 (rev 03)
00:1b.0 Audio device: Intel Corporation Wildcat Point-LP High Definition Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #1 (rev e3)
00:1c.3 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #4 (rev e3)
00:1f.0 ISA bridge: Intel Corporation Wildcat Point-LP LPC Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation Wildcat Point-LP SATA Controller [AHCI Mode] (rev 03)
00:1f.3 SMBus: Intel Corporation Wildcat Point-LP SMBus Controller (rev 03)
00:1f.6 Signal processing controller: Intel Corporation Wildcat Point-LP Thermal Management Controller (rev 03)
02:00.0 Network controller: Intel Corporation Wireless 7265 (rev 59)

$ lsmod
Module                  Size  Used by
sha256_ssse3           32768  1
sha256_generic         24576  1 sha256_ssse3
hmac                   16384  1
drbg                   32768  1
ansi_cprng             16384  0
ctr                    16384  2
ccm                    20480  2
joydev                 20480  0
mousedev               20480  0
uvcvideo               86016  0
videobuf2_vmalloc      16384  1 uvcvideo
videobuf2_memops       16384  1 videobuf2_vmalloc
videobuf2_v4l2         20480  1 uvcvideo
snd_hda_codec_hdmi     45056  1
videobuf2_core         36864  2 uvcvideo,videobuf2_v4l2
videodev              151552  3 uvcvideo,videobuf2_core,videobuf2_v4l2
media                  32768  2 uvcvideo,videodev
arc4                   16384  2
btusb                  40960  0
btrtl                  16384  1 btusb
btbcm                  16384  1 btusb
btintel                16384  1 btusb
bluetooth             454656  5 btbcm,btrtl,btusb,btintel
intel_rapl             20480  0
x86_pkg_temp_thermal    16384  0
intel_powerclamp       16384  0
iTCO_wdt               16384  0
iTCO_vendor_support    16384  1 iTCO_wdt
coretemp               16384  0
asus_nb_wmi            24576  0
asus_wmi               24576  1 asus_nb_wmi
sparse_keymap          16384  1 asus_wmi
kvm_intel             184320  0
iwlmvm                266240  0
kvm                   507904  1 kvm_intel
mac80211              659456  1 iwlmvm
irqbypass              16384  1 kvm
crct10dif_pclmul       16384  0
crc32_pclmul           16384  0
crc32c_intel           24576  0
ghash_clmulni_intel    16384  0
aesni_intel           167936  4
aes_x86_64             20480  1 aesni_intel
nls_iso8859_1          16384  1
lrw                    16384  1 aesni_intel
gf128mul               16384  1 lrw
nls_cp437              20480  1
glue_helper            16384  1 aesni_intel
evdev                  24576  14
ablk_helper            16384  1 aesni_intel
iwlwifi               184320  1 iwlmvm
input_leds             16384  0
cryptd                 20480  3 ghash_clmulni_intel,aesni_intel,ablk_helper
intel_cstate           16384  0
vfat                   20480  1
intel_rapl_perf        16384  0
fat                    65536  1 vfat
i915                 1236992  7
mac_hid                16384  0
pcspkr                 16384  0
snd_hda_codec_conexant    24576  1
snd_hda_codec_generic    69632  1 snd_hda_codec_conexant
drm_kms_helper        118784  1 i915
drm                   294912  5 i915,drm_kms_helper
psmouse               118784  0
snd_hda_intel          32768  0
serio_raw              16384  0
snd_hda_codec         106496  4 snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_hda_codec_generic,snd_hda_intel
cfg80211              495616  3 iwlwifi,mac80211,iwlmvm
intel_gtt              20480  1 i915
snd_hda_core           65536  5 snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
snd_hwdep              16384  1 snd_hda_codec
syscopyarea            16384  1 drm_kms_helper
sysfillrect            16384  1 drm_kms_helper
snd_pcm                86016  4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_core
i2c_i801               20480  0
sysimgblt              16384  1 drm_kms_helper
rfkill                 20480  5 cfg80211,bluetooth,asus_wmi
mei_me                 32768  0
fb_sys_fops            16384  1 drm_kms_helper
snd_timer              28672  1 snd_pcm
i2c_algo_bit           16384  1 i915
mei                    81920  1 mei_me
snd                    65536  8 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_pcm,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
lpc_ich                24576  0
processor_thermal_device    16384  0
shpchp                 32768  0
soundcore              16384  1 snd
intel_soc_dts_iosf     16384  1 processor_thermal_device
intel_pch_thermal      16384  0
thermal                20480  0
wmi                    16384  1 asus_wmi
snd_soc_sst_acpi       16384  0
fjes                   28672  0
snd_soc_sst_match      16384  1 snd_soc_sst_acpi
8250_dw                16384  0
acpi_als               16384  0
battery                20480  0
int3406_thermal        16384  0
int3400_thermal        16384  0
i2c_designware_platform    16384  0
int3402_thermal        16384  0
video                  36864  3 i915,int3406_thermal,asus_wmi
i2c_designware_core    20480  1 i2c_designware_platform
acpi_thermal_rel       16384  1 int3400_thermal
int340x_thermal_zone    16384  2 int3402_thermal,processor_thermal_device
spi_pxa2xx_platform    24576  0
kfifo_buf              16384  1 acpi_als
asus_wireless          16384  0
ac                     16384  0
industrialio           53248  2 acpi_als,kfifo_buf
acpi_pad               20480  0
button                 16384  1 i915
tpm_tis                20480  0
tpm                    36864  1 tpm_tis
sch_fq_codel           20480  5
ip_tables              24576  0
x_tables               28672  1 ip_tables
ext4                  516096  2
crc16                  16384  2 ext4,bluetooth
jbd2                   90112  1 ext4
mbcache                16384  3 ext4
sd_mod                 36864  4
atkbd                  24576  0
libps2                 16384  2 atkbd,psmouse
ahci                   36864  3
libahci                28672  1 ahci
libata                204800  2 ahci,libahci
xhci_pci               16384  0
xhci_hcd              159744  1 xhci_pci
scsi_mod              159744  2 libata,sd_mod
usbcore               200704  4 btusb,uvcvideo,xhci_hcd,xhci_pci
usb_common             16384  1 usbcore
i8042                  24576  1 libps2
serio                  20480  9 serio_raw,atkbd,i8042,psmouse
sdhci_acpi             16384  0
sdhci                  36864  1 sdhci_acpi
led_class              16384  4 sdhci,iwlmvm,input_leds,asus_wmi
mmc_core              118784  2 sdhci,sdhci_acpi

Please let me know if any other info would be helpful. Any ideas for the source of the problem/possible fixes would be much appreciated.

Thanks!

jasonwryan · 2016-09-07 19:03:44

Journal entry for a crash...

Not a Sysadmin issue, moving to NC.

Arch Linux

#1 2016-09-07 18:35:32

Seemingly Random Hard Crash

#2 2016-09-07 19:03:44

Re: Seemingly Random Hard Crash

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