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#1 2016-09-21 00:26:24

caj2arch
Member
Registered: 2014-03-31
Posts: 38

VirtualBox 5.1.x Crashes Without Warning

This post stems from topic-drifts on other posts (including 214954 and 217175) and I am attempting to recap details so someone can help us out.

Simply put, the VirtualBox guest sporadically crashes (just disappears) with the following common circumstances:

  • First evidence with installation of VirtualBox 5.1.0 in late July 2016.

  • Continues to be a problem through VBox 5.1.6 (current as of now).

  • Affects (at least) Windows Pro 7-64 clients.

  • Client window simply disappears without.

  • VBox Manager shows guest status as Aborted.

  • Windows crash-dump file is not created.

  • Upon restart, Windows guest shows the "Windows did not shut down successfully" screen.

  • Windows (usually) restarts successfully, though work in progress during crash session is lost.

  • Some discussion suggests relation to the "heavy, black mouse pointer" issue in VBox 5.1.0, though disabling mouse integration does not correct the problem.

  • In the system log, vboxnetflt reports packets not sent..

Other users may evidence additional characteristics and I encourage them to add them to this list.

Personally, I have experienced guest crashes most frequently while working in QuickBooks 2016, but that may just be because it's the most common application I use in Windows. Attached is my VBox log from the most recent crash (QB 2016 in 5.1.4), though I wil admit to having had three relatively unambitious sessions in 5.1.6 running Windows Update and Microsoft Access 2010.

Can anyone out there help? Thanks.

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#2 2016-09-21 00:27:56

caj2arch
Member
Registered: 2014-03-31
Posts: 38

Re: VirtualBox 5.1.x Crashes Without Warning

Hmmm, I thought I could attach the log file (71 KB), but don't see how to do so.

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#3 2016-09-21 02:42:06

infinarchy
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Registered: 2016-09-19
Posts: 73

Re: VirtualBox 5.1.x Crashes Without Warning

empty

Last edited by infinarchy (2017-11-04 21:44:45)

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#4 2016-09-22 14:42:06

caj2arch
Member
Registered: 2014-03-31
Posts: 38

Re: VirtualBox 5.1.x Crashes Without Warning

Thanks, infinarchy. Log loaded on pastebin.

"Some VirtualBox guests show black cursor" thread notes two successes by installing virtualbox-bin, the Oracle-built version from the AUR. I will do so imminently.

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#5 2016-09-22 17:56:22

caj2arch
Member
Registered: 2014-03-31
Posts: 38

Re: VirtualBox 5.1.x Crashes Without Warning

Installed virtualbox-bin from the AUR successfully. Here's the session transcript (and, yes, it was the second run because I didn't get back in time to enter a sudo password on the first try):

$ aurget -S --noedit virtualbox-bin
:: Resolving dependencies...
:: Searching AUR...

Targets (1): virtualbox-bin-5.1.6-1 

Proceed with installation? [Y/n] y
:: Retrieving taurball from AUR...
:: Building package...
==> WARNING: A package has already been built, installing existing package...
==> Installing package virtualbox-bin with pacman -U...
loading packages...
resolving dependencies...
looking for conflicting packages...
:: virtualbox-bin and virtualbox-host-dkms are in conflict. Remove virtualbox-host-dkms? [y/N] y

Packages (2) virtualbox-host-dkms-5.1.6-1 [removal]  virtualbox-bin-5.1.6-1

Total Installed Size:  170.56 MiB
Net Upgrade Size:      159.77 MiB

:: Proceed with installation? [Y/n] y
(1/1) checking keys in keyring                     [######################] 100%
(1/1) checking package integrity                   [######################] 100%
(1/1) loading package files                        [######################] 100%
(1/1) checking for file conflicts                  [######################] 100%
(2/2) checking available disk space                [######################] 100%
:: Running pre-transaction hooks...
(1/1) Remove DKMS modules
==> dkms remove -m vboxhost -v 5.1.6_OSE -k 4.7.4-1-ARCH
:: Processing package changes...
(1/1) removing virtualbox-host-dkms                [######################] 100%
(1/1) installing virtualbox-bin                    [######################] 100%

==> Remember to add allowed users to the vboxusers group:
==> # gpasswd -a USERNAME vboxusers
Optional dependencies for virtualbox-bin
    virtualbox-ext-oracle: for Oracle extensions
:: Running post-transaction hooks...
(1/4) Install DKMS modules
==> dkms install -m vboxhost -v 5.1.6 -k 4.7.4-1-ARCH
(2/4) Updating icon theme caches...
(3/4) Updating the desktop file MIME type cache...
(4/4) Updating the MIME type database...
Unknown media type in type 'all/all'
Unknown media type in type 'all/allfiles'

The oddity is the message noting the -dkms conflict, though aurget/pacman was apparently happy to remove and reinstall vboxhost.

I ran a simple guest session to execute Windows Update and disk clean-up, though the real test will come from working extensively in QuickBooks 2016.

Any ideas as to what useful extensions virtualbox-ext-oracle contains?

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#6 2016-09-22 19:16:26

infinarchy
Banned
Registered: 2016-09-19
Posts: 73

Re: VirtualBox 5.1.x Crashes Without Warning

empty

Last edited by infinarchy (2017-11-04 21:44:08)

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#7 2016-09-22 19:49:08

caj2arch
Member
Registered: 2014-03-31
Posts: 38

Re: VirtualBox 5.1.x Crashes Without Warning

why do u want to use virtualbox-bin from the aur?

Posts on this thread indicate success with the "-bin" AUR version, where the repository version crashes. Both at 5.1.6. I'm happy to go back to the repository version, but would like some active reassurance that whatever causes the crash is fixed.

virtualbox-ext-oracle (aur) contains 3D acceleration for windows hosts for example. this might be useful if u want a higher resolution and a better 3D performance overall. it also gives u usb 3.0 support and much more. if u don't want to use the aur extension package then u could use the official extension package (https://www.virtualbox.org/wiki/Downloads). but then u will need to upgrade the extension package manually for every virtualbox upgrade (5.1.4 -> 5.1.6).

OK, thanks. None of those features are necessary for me, so I'll skip it.

edit: you can get rid of the black cursor problem just by disabling the cursor shadow in the control panel.

Yep, I did that, but it must be done separately for each user and the login screen still shows the fat-bit pointer. Not a big deal; just cosmetic.

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#8 2016-09-22 20:00:58

infinarchy
Banned
Registered: 2016-09-19
Posts: 73

Re: VirtualBox 5.1.x Crashes Without Warning

empty

Last edited by infinarchy (2017-11-04 21:43:59)

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#9 2016-09-22 21:10:49

caj2arch
Member
Registered: 2014-03-31
Posts: 38

Re: VirtualBox 5.1.x Crashes Without Warning

Good to know. Thanks.

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#10 2016-09-26 16:24:54

Terrowin
Member
Registered: 2015-05-26
Posts: 21

Re: VirtualBox 5.1.x Crashes Without Warning

caj2arch, since you asked to write our experiences in here, I'll just let you know that before installing virtualbox-bin I was having 5-10 crashes (aborts) of the Windows guest daily and a black cursor. Since I have installed it from the aur there hasn't been one crash on my end. virtualbox-bin appears to be the only virtualbox related package I have installed.

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#11 2016-09-27 13:54:02

caj2arch
Member
Registered: 2014-03-31
Posts: 38

Re: VirtualBox 5.1.x Crashes Without Warning

Glad to hear it. I was going along pretty well on virtualbox-bin 5.1.6 from the4 AUR, too, until it crashed in the same way yesterday.

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