[SOLVED] ATI Radeon two monitors and resolution troubles

Ferchu · 2016-10-14 14:29:47

Hello.

I have two monitors with 1600x900 pixels, one is VGA and the other is DVI.
All worked fine until this week when I make an update (pacman -Syu).

I have only one screen od 1280x1024 (duplicated in both monitors), and the output is named DEFAULT.

lspci -k wrote:

01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Cedar [Radeon HD 5000/6000/7350/8350 Series]
Subsystem: PC Partner Limited / Sapphire Technology Device e164
Kernel modules: radeon

cvt 1600x900 show this

cvt wrote:

# 1600x900 59.95 Hz (CVT 1.44M9) hsync: 55.99 kHz; pclk: 118.25 MHz
Modeline "1600x900_60.00" 118.25 1600 1696 1856 2112 900 903 908 934 -hsync +vsync

And I run the next commands:

xrandr --newmode "1600x900_60.00" 118.25 1600 1696 1856 2112 900 903 908 934 -hsync
xrandr: Failed to get size of gamma for output default
xrandr
xrandr: Failed to get size of gamma for output default
Screen 0: minimum 640 x 400, current 1280 x 1024, maximum 1280 x 1024
default connected 1280x1024+0+0 0mm x 0mm
1280x1024 0.00*
1152x864 0.00
1024x768 0.00
800x600 0.00
640x480 0.00
720x400 0.00
1600x900_60.00 (0x2ab) 118.250MHz -HSync +VSync
h: width 1600 start 1696 end 1856 total 2112 skew 0 clock 55.99KHz
v: height 900 start 903 end 908 total 934 clock 59.95Hz
xrandr --addmode default 1600x900_60.00
xrandr: Failed to get size of gamma for output default
xrandr --output default --mode 1600x900_60.00
xrandr: Failed to get size of gamma for output default
xrandr: Configure crtc 0 failed

I have installed xf86-video-ati and xf86-video-amdgpu

I test catalyst, but it not get installed by linux >4.7 and xorg>1.18

I don't like downgrades because i don't know then upgrade again to the last and right version and drivers.

It can be fixed at least in part, with two monitors?

Thanks in advance

Last edited by Ferchu (2016-10-17 20:19:25)

Lone_Wolf · 2016-10-15 13:43:47

Is this a laptop or a desktop, do you have one or more GPUs ?

please post full lspci -k output, xorg log and dmesg .
Use a pastebin client for the large ones.

also check https://bbs.archlinux.org/help.php#bbcode and use code tags to make your post easier readable.

Ferchu · 2016-10-17 13:16:01

Thank you Lone_Wolf.
Ok, It is a desktop.
There is a video output in mother, but it not use.
I use a graphical board with two output, one VGA and other DVI:

Output of lspci -k:

Ferchu wrote:

00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor DRAM Controller (rev 09)
Subsystem: Gigabyte Technology Co., Ltd Device 5000
Kernel driver in use: ivb_uncore
Kernel modules: ie31200_edac
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port (rev 09)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:16.0 Communication controller: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 (rev 04)
Subsystem: Gigabyte Technology Co., Ltd Device 1c3a
Kernel driver in use: mei_me
Kernel modules: mei_me
00:1a.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 (rev 05)
Subsystem: Gigabyte Technology Co., Ltd Device 5006
Kernel driver in use: ehci-pci
Kernel modules: ehci_pci
00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 05)
Subsystem: Gigabyte Technology Co., Ltd Device a002
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 (rev b5)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.4 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 5 (rev b5)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1d.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 (rev 05)
Subsystem: Gigabyte Technology Co., Ltd Device 5006
Kernel driver in use: ehci-pci
Kernel modules: ehci_pci
00:1f.0 ISA bridge: Intel Corporation H61 Express Chipset Family LPC Controller (rev 05)
Subsystem: Gigabyte Technology Co., Ltd Device 5001
Kernel driver in use: lpc_ich
Kernel modules: lpc_ich
00:1f.2 IDE interface: Intel Corporation 6 Series/C200 Series Chipset Family 4 port SATA IDE Controller (rev 05)
Subsystem: Gigabyte Technology Co., Ltd Device b005
Kernel driver in use: ata_piix
Kernel modules: ata_piix, pata_acpi, ata_generic
00:1f.3 SMBus: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller (rev 05)
Subsystem: Gigabyte Technology Co., Ltd Device 5001
Kernel driver in use: i801_smbus
Kernel modules: i2c_i801
00:1f.5 IDE interface: Intel Corporation 6 Series/C200 Series Chipset Family 2 port SATA IDE Controller (rev 05)
Subsystem: Gigabyte Technology Co., Ltd Device b002
Kernel driver in use: ata_piix
Kernel modules: ata_piix, pata_acpi, ata_generic
01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Cedar [Radeon HD 5000/6000/7350/8350 Series]
Subsystem: PC Partner Limited / Sapphire Technology Device e164
Kernel modules: radeon
01:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Cedar HDMI Audio [Radeon HD 5400/6300 Series]
Subsystem: PC Partner Limited / Sapphire Technology Device aa68
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 06)
Subsystem: Gigabyte Technology Co., Ltd Onboard Ethernet
Kernel driver in use: r8169
Kernel modules: r8169

And dmesg show this: (I don't see it before) (I know not NOW how to upload it with pastebin)

Ferchu wrote:

[ 21.935540] radeon 0000:01:00.0: Direct firmware load for radeon/CEDAR_pfp.bin failed with error -2
[ 21.935548] r600_cp: Failed to load firmware "radeon/CEDAR_pfp.bin"
[ 21.935614] [drm:evergreen_init [radeon]] *ERROR* Failed to load firmware!
[ 21.935620] radeon 0000:01:00.0: Fatal error during GPU init

seth · 2016-10-17 16:58:55

Please share your ~/.local/share/xorg/Xorg.*.log and ensure linux-firmware and linux are both up-to-date.
Can you disable the intel IGP in the BIOS?

Ferchu · 2016-10-17 17:26:02

Hi Seth.

I have not files like ~/.local/share/X* nor ~/.local/share/x*
There ins't ~/.local/share/xorg
System is update
(today run yaourt -Syua without errors)

seth · 2016-10-17 17:28:53

Are you running gnome? Maybe on wayland?

Ferchu · 2016-10-17 17:30:09

Seth: No, I am running plasma.

seth · 2016-10-17 17:38:38

Try /var/log/Xorg.0.log - but check its timestamps.

Ferchu · 2016-10-17 18:21:36

Seth: yes, the file exist and there is only one (I delete other old logs).
I reboot the desktop, and I check the file is a few minutes old.

There is:
http://sprunge.us/JfLa

Ferchu · 2016-10-17 18:25:56

It's OK this?
[ 29.286] (II) UnloadModule: "radeon"

But lspci show this loaded.

Plus, Screen 0 is deleted?
It is ok?

seth · 2016-10-17 18:33:57

No, you're back on the VESA driver (what explains the resolutions), most likely because of absent /dev/dri/card0.
The cause will be the failing firmware loading. Force reinstall linux-firmware.
And don't use yaourt. Do you use a non-standard kernel?

Ferchu · 2016-10-17 18:55:34

No, I use the standard kernel, x64.

It works well since a year ago at least. But an update last week (broken?) the video outputs.

thank you, Now I will do the reinstalation

Ferchu · 2016-10-17 19:26:27

pacman -S --force linux-firmware

Give me a lot of lines like:

advertencia: no se pudo obtener información del archivo usr/share/licenses/linux-firmware/LICENSE.hfi1_firmware
advertencia: no se pudo obtener información del archivo usr/share/licenses/linux-firmware/LICENSE.i915
advertencia: no se pudo obtener información del archivo usr/share/licenses/linux-firmware/LICENSE.radeon
advertencia: no se pudo obtener información del archivo usr/share/licenses/linux-firmware/WHENCE
:: Procesando los cambios de los paquetes...
(1/1) reinstalando linux-firmware

I never see those lines before.

seth · 2016-10-17 19:48:22

And that means?

LC_ALL=C pacman -S --force linux-firmware

Ferchu · 2016-10-17 19:55:11

It is some like:
Warning: Cannot get information of file usr/share/licenses/linux.....

LC_ALL=C pacman -S --force linux-firmware

warning: linux-firmware-20161005.9c71af9-1 is up to date -- reinstalling
resolving dependencies...
looking for conflicting packages...
Packages (1) linux-firmware-20161005.9c71af9-1
Total Installed Size: 163.12 MiB
Net Upgrade Size: 0.00 MiB
:: Proceed with installation? [Y/n]
(1/1) checking keys in keyring [########################################################] 100%
(1/1) checking package integrity [########################################################] 100%
(1/1) loading package files [########################################################] 100%
(1/1) checking for file conflicts [########################################################] 100%
(1/1) checking available disk space [########################################################] 100%
:: Processing package changes...
(1/1) reinstalling linux-firmware

seth · 2016-10-17 20:02:29

Warning gone on last pacman update?
Did you reboot afterwards?

Ferchu · 2016-10-17 20:18:55

Well.

Yes, I run a second time like you say me.
In the second runs, there is no warning. So i reboot.

I note the fault was the LICENCE data. I don't know what exactly are those files.

Now it fixed!!! I have my full resolutions and the two monitors!

Thank Seth!!

Arch Linux

#1 2016-10-14 14:29:47

[SOLVED] ATI Radeon two monitors and resolution troubles

#2 2016-10-15 13:43:47

Re: [SOLVED] ATI Radeon two monitors and resolution troubles

#3 2016-10-17 13:16:01

Re: [SOLVED] ATI Radeon two monitors and resolution troubles

#4 2016-10-17 16:58:55

Re: [SOLVED] ATI Radeon two monitors and resolution troubles

#5 2016-10-17 17:26:02

Re: [SOLVED] ATI Radeon two monitors and resolution troubles

#6 2016-10-17 17:28:53

Re: [SOLVED] ATI Radeon two monitors and resolution troubles

#7 2016-10-17 17:30:09

Re: [SOLVED] ATI Radeon two monitors and resolution troubles

#8 2016-10-17 17:38:38

Re: [SOLVED] ATI Radeon two monitors and resolution troubles

#9 2016-10-17 18:21:36

Re: [SOLVED] ATI Radeon two monitors and resolution troubles

#10 2016-10-17 18:25:56

Re: [SOLVED] ATI Radeon two monitors and resolution troubles

#11 2016-10-17 18:33:57

Re: [SOLVED] ATI Radeon two monitors and resolution troubles

#12 2016-10-17 18:55:34

Re: [SOLVED] ATI Radeon two monitors and resolution troubles

#13 2016-10-17 19:26:27

Re: [SOLVED] ATI Radeon two monitors and resolution troubles

#14 2016-10-17 19:48:22

Re: [SOLVED] ATI Radeon two monitors and resolution troubles

#15 2016-10-17 19:55:11

Re: [SOLVED] ATI Radeon two monitors and resolution troubles

#16 2016-10-17 20:02:29

Re: [SOLVED] ATI Radeon two monitors and resolution troubles

#17 2016-10-17 20:18:55

Re: [SOLVED] ATI Radeon two monitors and resolution troubles

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