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#1 2016-11-17 01:45:25
- bullanguero89
- Member
- Registered: 2009-10-12
- Posts: 9
Problem after upgrade with my HDD
Hi, i have problems with my HDD after the upgrading of kernel (4,8,3->4,84). When i am downloading a torrent file with qbittorrent, my laptop (samsungo intel icore 3) freezing slowly towards keyboard and mouse dont response (forcing to poweroff manually). In the dmesg, i have obtained:
89.229362] ata1.00: exception Emask 0x0 SAct 0x8000000 SErr 0x0 action 0x0
[14389.229378] ata1.00: irq_stat 0x40000008
[14389.229380] ata1.00: failed command: READ FPDMA QUEUED
[14389.229384] ata1.00: cmd 60/08:d8:00:10:b8/00:00:53:00:00/40 tag 27 ncq dma 4096 in
res 41/40:00:00:10:b8/00:00:53:00:00/40 Emask 0x409 (media error) <F>
[14389.229386] ata1.00: status: { DRDY ERR }
[14389.229388] ata1.00: error: { UNC }
[14389.237624] ata1.00: configured for UDMA/133
[14389.237716] sd 0:0:0:0: [sda] tag#27 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=0x08
[14389.237721] sd 0:0:0:0: [sda] tag#27 Sense Key : 0x3 [current]
[14389.237723] sd 0:0:0:0: [sda] tag#27 ASC=0x11 ASCQ=0x4
[14389.237727] sd 0:0:0:0: [sda] tag#27 CDB: opcode=0x28 28 00 53 b8 10 00 00 00 08 00
[14389.237730] blk_update_request: I/O error, dev sda, sector 1404571648I runned fsck and after fixing some errors i tried again run qbittorrent and the same thing. After, i runned mkfs and formatted my partion (even change my filesystem ext4-> reiserfs). Actually i dont have problem with qbittorrent, but the same message appears in my dmesg log
That is dangerous for the physically integraty of my HDD? That is a bug of new kernel versions?
lspci
00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04)
uname -a
Linux celeron 4.8.7-1-ARCH #1 SMP PREEMPT Thu Nov 10 17:22:48 CET 2016 x86_64 GNU/Linux
smartctl -l error /dev/sda
smartctl 6.5 2016-05-07 r4318 [x86_64-linux-4.8.7-1-ARCH] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF READ SMART DATA SECTION ===
SMART Error Log Version: 1
No Errors Logged
hdparm -i /dev/sda
/dev/sda:
Model=WDC WD7500BPVT-35HXZT3, FwRev=01.01A01, SerialNo=WD-WX71C52V3338
Config={ HardSect NotMFM HdSw>15uSec SpinMotCtl Fixed DTR>5Mbs FmtGapReq }
RawCHS=16383/16/63, TrkSize=0, SectSize=0, ECCbytes=50
BuffType=unknown, BuffSize=8192kB, MaxMultSect=16, MultSect=16
CurCHS=16383/16/63, CurSects=16514064, LBA=yes, LBAsects=1465149168
IORDY=on/off, tPIO={min:120,w/IORDY:120}, tDMA={min:120,rec:120}
PIO modes: pio0 pio3 pio4
DMA modes: mdma0 mdma1 mdma2
UDMA modes: udma0 udma1 udma2 udma3 udma4 udma5 *udma6
AdvancedPM=yes: unknown setting WriteCache=disabled
Drive conforms to: Unspecified: ATA/ATAPI-1,2,3,4,5,6,7I tried disabling my udma, but i cannt do it
dparm -d0 /dev/sda
/dev/sda:
setting using_dma to 0 (off)
HDIO_SET_DMA failed: Inappropriate ioctl for device
HDIO_GET_DMA failed: Inappropriate ioctl for deviceSome ideas???
Last edited by bullanguero89 (2016-11-17 01:46:33)
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#2 2016-11-23 23:56:45
- bullanguero89
- Member
- Registered: 2009-10-12
- Posts: 9
Re: Problem after upgrade with my HDD
I have reinstalled arch and the problem continue. I have tried with kernel-lts and the same thing. Any ideas?
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#3 2016-11-24 09:12:03
- mich41
- Member
- Registered: 2012-06-22
- Posts: 796
Re: Problem after upgrade with my HDD
UNC is "uncorrectable read error" which means the disk can't read data from the platter. Post smartctl -a for this disk.
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#4 2016-11-25 02:42:21
- bullanguero89
- Member
- Registered: 2009-10-12
- Posts: 9
Re: Problem after upgrade with my HDD
Model Family: Western Digital Scorpio Blue Serial ATA (AF)
Device Model: WDC WD7500BPVT-35HXZT3
Serial Number: WD-WX71C52V3338
LU WWN Device Id: 5 0014ee 6033c2891
Firmware Version: 01.01A01
User Capacity: 750.156.374.016 bytes [750 GB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5400 rpm
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA8-ACS (minor revision not indicated)
SATA Version is: SATA 2.6, 3.0 Gb/s
Local Time is: Thu Nov 24 23:41:59 2016 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
See vendor-specific Attribute list for failed Attributes.
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (15480) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 152) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x7035) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 199 199 051 Pre-fail Always - 2521
3 Spin_Up_Time 0x0027 177 172 021 Pre-fail Always - 2150
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 761
5 Reallocated_Sector_Ct 0x0033 133 133 140 Pre-fail Always FAILING_NOW 561
7 Seek_Error_Rate 0x002e 200 197 000 Old_age Always - 0
9 Power_On_Hours 0x0032 098 098 000 Old_age Always - 2023
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 758
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 94
193 Load_Cycle_Count 0x0032 121 121 000 Old_age Always - 239615
194 Temperature_Celsius 0x0022 102 091 000 Old_age Always - 45
196 Reallocated_Event_Count 0x0032 193 193 000 Old_age Always - 7
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed: unknown failure 90% 1942 -
# 2 Short offline Completed: unknown failure 90% 1942 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
Joe's Own Editor 4.3 (utf-8) ** Type Ctrl-K Q to exit or Ctrl-K H for help **Some idea?. Thanx
Last edited by bullanguero89 (2016-11-25 02:43:03)
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#5 2016-11-25 05:27:45
- x33a
- Forum Fellow
- Registered: 2009-08-15
- Posts: 4,587
Re: Problem after upgrade with my HDD
From your output
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.So basically, the drive is dying. You will have to replace it.
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#6 2016-11-25 12:06:33
- mich41
- Member
- Registered: 2012-06-22
- Posts: 796
Re: Problem after upgrade with my HDD
Just for the record, I think this message only means that one of the attributes has reached the "failure threshold" and doesn't necessarily imply that the disk will completely stop working within 24 hours.
This being said, few hundred reallocated sectors is not a good sign. Probably it will keep having more and more read errors all the time.
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