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#1 2017-01-03 13:55:11
- tobbebobbe
- Member
- Registered: 2017-01-03
- Posts: 6
IRQ conflict on an Acer aspire E5-575G, touchpad stops working
Hi,
(I wasn't sure if I should post here of under the "laptop" section)
I have an Acer Aspire E5-575G i5 8GB 256GB SSD GTX 950M and have installed Arch and Gnome 3 on it. I am having a problem with the touchpad which stops working after a while. From checking dmesg I have drawn the conclusion that there is an IRQ conflict. Kernel output suggests using "irqpoll" as boot parameter. I added that and managed to boot, but after that first initial boot the kernel fails to boot when I use that option. Screen goes black some time after swap partition is mounted.
Any suggestions on how to fix?
dmesg output:
[ 6.055223] pcieport 0000:00:1d.2: device [8086:9d1a] error status/mask=00000001/00002000
[ 6.055224] pcieport 0000:00:1d.2: [ 0] Receiver Error (First)
[ 7.941235] IPv6: ADDRCONF(NETDEV_UP): wlp3s0: link is not ready
[ 8.001549] IPv6: ADDRCONF(NETDEV_UP): wlp3s0: link is not ready
[ 8.312506] ath10k_pci 0000:03:00.0: no channel configured; ignoring frame(s)!
[ 12.439582] IPv6: ADDRCONF(NETDEV_UP): wlp3s0: link is not ready
[ 12.477300] wlp3s0: authenticate with c4:ea:1d:f2:92:cf
[ 12.514220] wlp3s0: send auth to c4:ea:1d:f2:92:cf (try 1/3)
[ 12.515832] wlp3s0: authenticated
[ 12.522130] wlp3s0: associate with c4:ea:1d:f2:92:cf (try 1/3)
[ 12.525082] wlp3s0: RX AssocResp from c4:ea:1d:f2:92:cf (capab=0x1411 status=0 aid=3)
[ 12.526946] wlp3s0: associated
[ 12.526965] IPv6: ADDRCONF(NETDEV_CHANGE): wlp3s0: link becomes ready
[ 19.065330] fuse init (API version 7.25)
[ 20.307263] irq 16: nobody cared (try booting with the "irqpoll" option)
[ 20.307270] CPU: 3 PID: 0 Comm: swapper/3 Not tainted 4.8.13-1-ARCH #1
[ 20.307270] Hardware name: Acer Aspire E5-575G/Ironman_SK , BIOS V1.12 08/02/2016
[ 20.307273] 0000000000000086 f1d44af1cf53cfcc ffff88026ecc3e78 ffffffff812fddc0
[ 20.307276] ffff88026465d000 ffff88026465d0a4 ffff88026ecc3ea8 ffffffff810dbf15
[ 20.307278] ffff88026465d000 0000000000000000 ffffffff81afc840 0000000000000081
[ 20.307280] Call Trace:
[ 20.307281] <IRQ> [<ffffffff812fddc0>] dump_stack+0x63/0x83
[ 20.307292] [<ffffffff810dbf15>] __report_bad_irq+0x35/0xc0
[ 20.307294] [<ffffffff810dc294>] note_interrupt+0x234/0x280
[ 20.307295] [<ffffffff810d9494>] handle_irq_event_percpu+0x54/0x80
[ 20.307297] [<ffffffff810d94f9>] handle_irq_event+0x39/0x60
[ 20.307298] [<ffffffff810dcc3f>] handle_fasteoi_irq+0x8f/0x160
[ 20.307300] [<ffffffff8102feca>] handle_irq+0x1a/0x30
[ 20.307302] [<ffffffff815fa89b>] do_IRQ+0x4b/0xd0
[ 20.307304] [<ffffffff815f8982>] common_interrupt+0x82/0x82
[ 20.307305] <EOI> [<ffffffff814a5084>] ? cpuidle_enter_state+0x134/0x2e0
[ 20.307310] [<ffffffff814a5267>] cpuidle_enter+0x17/0x20
[ 20.307312] [<ffffffff810c09ba>] call_cpuidle+0x2a/0x50
[ 20.307314] [<ffffffff810c0dc5>] cpu_startup_entry+0x2c5/0x380
[ 20.307315] [<ffffffff81050e88>] start_secondary+0x158/0x1a0
[ 20.307316] handlers:
[ 20.307322] [<ffffffffa02afa20>] idma64_irq [idma64]
[ 20.307326] [<ffffffffa03a70d0>] i801_isr [i2c_i801]
[ 20.307329] [<ffffffffa0a15680>] i2c_dw_isr [i2c_designware_core]
[ 20.307330] Disabling IRQ #16lspci:
00:00.0 Host bridge: Intel Corporation Device 5904 (rev 02)
00:02.0 VGA compatible controller: Intel Corporation Device 5916 (rev 02)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Device 9d10 (rev f1)
00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #9 (rev f1)
00:1d.2 PCI bridge: Intel Corporation Device 9d1a (rev f1)
00:1d.3 PCI bridge: Intel Corporation Device 9d1b (rev f1)
00:1f.0 ISA bridge: Intel Corporation Device 9d58 (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
01:00.0 3D controller: NVIDIA Corporation GM107M [GeForce GTX 950M] (rev a2)
03:00.0 Network controller: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter (rev 31)
04:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTL8411B PCI Express Card Reader (rev 01)
04:00.1 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 12)cat /proc/interrupts
CPU0 CPU1 CPU2 CPU3
0: 27 0 0 0 IR-IO-APIC 2-edge timer
1: 147 82 1825 87 IR-IO-APIC 1-edge i8042
8: 0 1 0 0 IR-IO-APIC 8-edge rtc0
9: 8 1 16 28 IR-IO-APIC 9-fasteoi acpi
16: 126908 27190 205425 53703 IR-IO-APIC 16-fasteoi idma64.0, i801_smbus, i2c_designware.0
82: 4 2 10 1 IR-IO-APIC 82-edge SYNA7DB5:00
120: 0 0 0 0 DMAR-MSI 0-edge dmar0
121: 0 0 0 0 DMAR-MSI 1-edge dmar1
122: 0 0 0 0 IR-PCI-MSI 458752-edge aerdrv, PCIe PME
123: 0 0 0 0 IR-PCI-MSI 475136-edge PCIe PME
124: 3 2 1 1 IR-PCI-MSI 479232-edge aerdrv, PCIe PME
125: 0 0 0 0 IR-PCI-MSI 481280-edge aerdrv, PCIe PME
126: 11 2 1 0 IR-PCI-MSI 2097152-edge rtsx_pci
127: 2965 1830 8281 1494 IR-PCI-MSI 327680-edge xhci_hcd
128: 9931 4340 6685 5483 IR-PCI-MSI 376832-edge ahci[0000:00:17.0]
129: 23 3 0 6 IR-PCI-MSI 360448-edge mei_me
130: 11334 6604 11093 4754 IR-PCI-MSI 32768-edge i915
131: 0 0 0 0 IR-PCI-MSI 2099200-edge enp4s0f1
132: 7781 2496 16179 2044 IR-PCI-MSI 1572864-edge ath10k_pci
133: 1157 89 177 367 IR-PCI-MSI 514048-edge snd_hda_intel:card0
NMI: 3 3 4 2 Non-maskable interrupts
LOC: 50205 54818 45620 35080 Local timer interrupts
SPU: 0 0 0 0 Spurious interrupts
PMI: 3 3 4 2 Performance monitoring interrupts
IWI: 0 0 0 0 IRQ work interrupts
RTR: 2 0 0 0 APIC ICR read retries
RES: 5385 4737 6343 4863 Rescheduling interrupts
CAL: 16743 17609 19630 15748 Function call interrupts
TLB: 15162 16134 18285 14113 TLB shootdowns
TRM: 0 0 0 0 Thermal event interrupts
THR: 0 0 0 0 Threshold APIC interrupts
DFR: 0 0 0 0 Deferred Error APIC interrupts
MCE: 0 0 0 0 Machine check exceptions
MCP: 4 4 4 4 Machine check polls
ERR: 0
MIS: 0
PIN: 0 0 0 0 Posted-interrupt notification event
PIW: 0 0 0 0 Posted-interrupt wakeup eventOffline
#2 2017-01-07 14:33:23
- tobbebobbe
- Member
- Registered: 2017-01-03
- Posts: 6
Re: IRQ conflict on an Acer aspire E5-575G, touchpad stops working
Any thoughts or suggestions?
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#3 2017-03-05 11:46:15
- kerimos
- Member
- Registered: 2017-03-05
- Posts: 1
Re: IRQ conflict on an Acer aspire E5-575G, touchpad stops working
Hi ! how does it work with this laptop ? I just ordered the same.
Last edited by kerimos (2017-03-05 11:48:00)
Need to know: I'm not a native English speaker ;-)
Still learning...
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#4 2017-03-05 15:51:51
- brebs
- Member
- Registered: 2007-04-03
- Posts: 3,742
Re: IRQ conflict on an Acer aspire E5-575G, touchpad stops working
See advice on Arch wiki page for similar model.
E.g. check if there is a BIOS update available. Check the Linux kernel commandline options mentioned.
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