Arch Linux

shivshankar3578

Member

Registered: 2017-01-10

Posts: 7

HP laptop sudden shutdown

Hello guys,
i'm a regular user of arch linux. last night i'm trying to install  latest arch on new purchased refurbished hp laptop. this have amd 7400M graphic with intel 3000 dedicated graphic. but laptop sudden poweroff    without any message or warning when   x server started. i tried  nomodeset, radeon.modeset=0, radeon.dpm=0  now it makes able to installation but still laptop of suddenly randomly. i checked syslog bootlog but nothing found interesting. also after that i tried debian/ubuntu live still there is issue when start x server. although windows working fine. there is also win7 as factory installed os as i saw in bios. anyone tell me either it is a hardware issue or it linux not support for me ?

Last edited by shivshankar3578 (2017-01-10 08:46:54)

brainfucksec

Member

Registered: 2017-03-01

Posts: 40

Website

Re: HP laptop sudden shutdown

You didn't say the laptop model..

Last edited by brainfucksec (2017-07-25 17:40:33)

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ewaller

Administrator

From: Pasadena, CA

Registered: 2009-07-13

Posts: 19,789

Re: HP laptop sudden shutdown

If you go to the pre-boot configuration tool (often incorrectly called BIOS setup screens), does your machine have a log of Machine Check Exceptions (MCE).  It might be the laptop is performing an emergency shutdown because of an over-temperature excursion.

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