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#1 2017-04-13 19:00:18

blablubs82352
Member
Registered: 2016-09-25
Posts: 21

[SOLVED] Wacom touch board pen stops after half hour

Hallo,

I have a problem with my Pen Digitizer of my Lenovon Thinkpad Yoga 460. I'm running arch with plasma desktop environment. I only use the Touchscreen/Pen with Xournal++. This works great out of the box.
The problem is that the Wacom Board stops after a half hour without reason.
This topic may relate to the problem, but was never closed.
https://bbs.archlinux.org/viewtopic.php?id=159334

I can find the device with

~ xinput
⎡ Virtual core pointer                          id=2    [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                id=4    [slave  pointer  (2)]
⎜   ↳ Wacom Co.,Ltd. Pen and multitouch sensor Finger touch     id=10   [slave  pointer  (2)]
⎜   ↳ Wacom Co.,Ltd. Pen and multitouch sensor Pen stylus       id=11   [slave  pointer  (2)]
⎜   ↳ ETPS/2 Elantech TrackPoint                id=15   [slave  pointer  (2)]
⎜   ↳ Wacom Co.,Ltd. Pen and multitouch sensor Pen eraser       id=17   [slave  pointer  (2)]
⎜   ↳ ETPS/2 Elantech Touchpad                  id=14   [slave  pointer  (2)]
⎣ Virtual core keyboard                         id=3    [master keyboard (2)]
    ↳ Virtual core XTEST keyboard               id=5    [slave  keyboard (3)]
    ↳ Power Button                              id=6    [slave  keyboard (3)]
    ↳ Video Bus                                 id=7    [slave  keyboard (3)]
    ↳ Video Bus                                 id=8    [slave  keyboard (3)]
    ↳ Sleep Button                              id=9    [slave  keyboard (3)]
    ↳ Integrated Camera                         id=12   [slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard              id=13   [slave  keyboard (3)]
    ↳ ThinkPad Extra Buttons                    id=16   [slave  keyboard (3)]
~xsetwacom get "Wacom Co.,Ltd. Pen and multitouch sensor Pen stylus" all
Option "Area" "0 0 30931 17399"
Button: Actions are not supported by xorg.conf. Try shell format (-s) instead.
Button: Actions are not supported by xorg.conf. Try shell format (-s) instead.
Button: Actions are not supported by xorg.conf. Try shell format (-s) instead.
Option "DebugLevel" "0"
Option "CommonDBG" "0"
Option "Suppress" "2"
Option "RawSample" "4"
Option "PressCurve" "0 0 100 100"
Option "Mode" "Absolute"
Option "TPCButton" "off"
Option "Touch" "off"
Property 'Wacom Hardware Touch Switch' does not exist on device.
Option "Gesture" "off"
Option "ZoomDistance" "0"
Option "ScrollDistance" "0"
Option "TapTime" "250"
Property 'Wacom Proximity Threshold' does not exist on device.
Option "Rotate" "none"
Property 'Wacom Wheel Buttons' does not exist on device.
Property 'Wacom Wheel Buttons' does not exist on device.
Property 'Wacom Wheel Buttons' does not exist on device.
Property 'Wacom Wheel Buttons' does not exist on device.
Property 'Wacom Wheel Buttons' does not exist on device.
Property 'Wacom Wheel Buttons' does not exist on device.
Property 'Wacom Strip Buttons' does not exist on device.
Property 'Wacom Strip Buttons' does not exist on device.
Property 'Wacom Strip Buttons' does not exist on device.
Property 'Wacom Strip Buttons' does not exist on device.
Option "Threshold" "27"
Option "Serial" "0"
Option "PressureRecalibration" "on"

Disabling and reenabling the device does not change anything.

xinput disable 11
xinput enable 11

Can't find anything in dmesg. This happens before.

~dmesg | grep "Wacom"
[   97.350127] input: Wacom Co.,Ltd. Pen and multitouch sensor Finger as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.0/0003:056A:504D.0001/input/input10
[   97.350171] wacom 0003:056A:504D.0001: hidraw0: USB HID v1.11 Device [Wacom Co.,Ltd. Pen and multitouch sensor] on usb-0000:00:14.0-6/input0
[   97.350772] input: Wacom Co.,Ltd. Pen and multitouch sensor Pen as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.1/0003:056A:504D.0002/input/input12
[   97.350808] wacom 0003:056A:504D.0002: hidraw1: USB HID v1.11 Mouse [Wacom Co.,Ltd. Pen and multitouch sensor] on usb-0000:00:14.0-6/input1

How can I debug this problem? I don't even have a hint what is crashing.

Thanks for your help!

/Peter

Last edited by blablubs82352 (2017-05-09 09:03:53)

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#2 2017-04-18 15:10:48

blablubs82352
Member
Registered: 2016-09-25
Posts: 21

Re: [SOLVED] Wacom touch board pen stops after half hour

Hey,

So today I made some more investigations.

The output of xorg.0.log was wrong, because I printed a old from /var/log/xorg/Xorg.0.log instead from ~/.local/share/xorg/Xorg.0.log.
I'm using xf86-input-wacom   from arch-repo.

Before I set increased debug level to max of the according device.

xsetwacom set "Wacom Co.,Ltd. Pen and multitouch sensor Pen stylus" ToolDebugLevel 12
xsetwacom set "Wacom Co.,Ltd. Pen and multitouch sensor Pen stylus" TabletDebugLevel 12

So Xorg looks like this.

All the log happens before the pen stops working. There is not more output.
So no distinct information about certain special Error, besides
"Wacom Co.,Ltd. Pen and multitouch sensor Pen eraser: usbParse: Ignoring event from invalid serial 0"

I investigated the issue using HID-replay.
This tool simply prints the events which are created by the according device so for my instance /dev/hidraw1:   Wacom Co.,Ltd. Pen and multitouch sensor.
It shows that /dev/hidraw1 produces proper events before and after the pen stops working for Xorg.
So the output looks before as well as  after something like this.

So I think something with the connection to Xorg stopped working.

/Peter

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#3 2017-05-07 10:53:31

blablubs82352
Member
Registered: 2016-09-25
Posts: 21

Re: [SOLVED] Wacom touch board pen stops after half hour

The problem seemed to be the same as in #Bug 334 in the input-wacom project.

So after the update of the linux kernel to 4.10.13  it worked for me by now.

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#4 2017-05-07 12:49:46

olegabrielz
Member
From: Norway
Registered: 2015-12-23
Posts: 255

Re: [SOLVED] Wacom touch board pen stops after half hour

I'm glad you seemingly found a working solution. If the kernel update did resolve the issue then don't forget to mark your thread as solved.


Be aware of my Newbie Powers

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