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#1 2017-05-17 05:21:41

Fahim Ferdous
Member
Registered: 2017-05-17
Posts: 3

gdm and Gnome hangs and the whole system doesn't respond

Hi there, this was my 3rd installation in just 4 days because I thought that I was making a mistake.

So, the problem is, whenever I boot my laptop, it starts smoothly (I always get the tvm and radeon error, regardless of the distro) but 1 out of 3 times, gdm doesn't start (I enabled the gdm service but still) and even if it starts, 2 out of 3 times, gnome doesn't start. The screen is black (only the cursor is shown) and it stays as long as I keep it. If gnome starts, 50% of the time, It'll freeze at some point and no, I can't press any button. The machine doesn't respond. And most of the time, it occurs within the first 10 seconds after gnome has started.

So what did I do? I tried some different log in managers like sddm, slim and lightdm. For some reason, lightdm didn't parse the config file and all of them had one thing in common. They couldn't fire up Gnome.

In a nut shell, my gnome and gdm aren't starting properly.

Sorry for my English and thank you in advance smile

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#2 2017-05-17 05:53:07

jasonwryan
Anarchist
From: .nz
Registered: 2009-05-09
Posts: 30,424
Website

Re: gdm and Gnome hangs and the whole system doesn't respond

Xorg log? Journal? Starting Gnome without any DM? Please provide some helpful debugging info.


Moving to NC...


Arch + dwm   •   Mercurial repos  •   Surfraw

Registered Linux User #482438

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#3 2017-05-17 09:09:04

Fahim Ferdous
Member
Registered: 2017-05-17
Posts: 3

Re: gdm and Gnome hangs and the whole system doesn't respond

Sorry. Actually I'm kinda new.
Yes I use xorg and Intel graphics card + driver. I don't know about the journal. I installed it normally (arch wiki) and gdm is the DM, right? As I mentioned, I also tried slim, sddm and lightdm.

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#4 2017-05-17 09:14:20

alex.theoto
Member
From: Athens Greece
Registered: 2014-11-30
Posts: 307

Re: gdm and Gnome hangs and the whole system doesn't respond

You have to provide us more info. Like graphic card names, installed driver and so on.
Read how to use journalctl.

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#5 2017-05-17 09:35:24

Fahim Ferdous
Member
Registered: 2017-05-17
Posts: 3

Re: gdm and Gnome hangs and the whole system doesn't respond

installed driver = xf86-video-intel (i tried vesa but same issue)

i get the following two lines all the time:
May 16 10:27:51 neptune kernel: tpm tpm0: A TPM error (7) occurred attempting to read a pcr value
May 16 10:27:53 neptune kernel: radeon 0000:01:00.0: failed VCE resume (-110).

I found this:
May 16 10:28:07 neptune gnome-session-binary[2080]: Unrecoverable failure in required component org.gnome.Shell.desktop

[root@neptune Downloads]# lspci -vnn | grep VGA -A 12
00:02.0 VGA compatible controller [0300]: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
    Subsystem: Hewlett-Packard Company Device [103c:2101]
    Flags: bus master, fast devsel, latency 0, IRQ 35
    Memory at d0000000 (64-bit, non-prefetchable) [size=4M]
    Memory at c0000000 (64-bit, prefetchable) [size=256M]
    I/O ports at 4000 [size=64]
    [virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
    Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
    Capabilities: [d0] Power Management version 2
    Capabilities: [a4] PCI Advanced Features
    Kernel driver in use: i915
    Kernel modules: i915

--
01:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8730M] [1002:6601] (rev ff) (prog-if ff)
    !!! Unknown header type 7f
    Kernel driver in use: radeon
    Kernel modules: radeon, amdgpu

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#6 2017-05-17 13:02:57

alex.theoto
Member
From: Athens Greece
Registered: 2014-11-30
Posts: 307

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