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#1 2017-06-18 04:01:01

alanlee
Member
Registered: 2017-05-15
Posts: 5

Archiso cannot identify my new wireless adapter

I got my my new hp OMEN laptop the other day, whose wireless adapter is Realtek 8822BE.  When I ran Archlinux from archiso, I cannot use wifi-menu as usual. Should I report this to arch community or linux kernel community?

Last edited by alanlee (2017-06-18 04:01:32)

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#2 2017-06-18 13:14:32

Trilby
Inspector Parrot
Registered: 2011-11-29
Posts: 23,909
Website

Re: Archiso cannot identify my new wireless adapter

Neither.  The archiso doesn't aim to support every possible wireless card out there.  If you need to install via a wireless connection, you may need to get the relevant driver package as a separate step and install it within the live environment.


"UNIX is simple and coherent..." - Dennis Ritchie, "GNU's Not UNIX" -  Richard Stallman

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#3 2017-06-18 13:17:19

Lone_Wolf
Member
From: Netherlands, Europe
Registered: 2005-10-04
Posts: 8,270

Re: Archiso cannot identify my new wireless adapter

Which model Omen do you have ?

do lspci -k and/or lsusb -v   show the wireless adapter ?


Multi-init booting with apg Openrc and systemd coexisting
Automounting : not needed, i prefer pmount
Aur helpers : makepkg + my own local repo === rarely need them

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#4 2017-06-18 13:44:52

alanlee
Member
Registered: 2017-05-15
Posts: 5

Re: Archiso cannot identify my new wireless adapter

Lone_Wolf wrote:

Which model Omen do you have ?

do lspci -k and/or lsusb -v   show the wireless adapter ?

When I ran the command the system was just stuck, and the cpu0 ran at 100%. Even Ctrl + c cannot stop it. How can I get diagnose information.

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#5 2017-06-18 17:36:14

loqs
Member
Registered: 2014-03-06
Posts: 11,219

Re: Archiso cannot identify my new wireless adapter

Does lspci still hang if you boot with the kernel parameter acpi=off ?

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#6 2017-06-19 00:49:52

alanlee
Member
Registered: 2017-05-15
Posts: 5

Re: Archiso cannot identify my new wireless adapter

loqs wrote:

Does lspci still hang if you boot with the kernel parameter acpi=off ?

After I booted it with the kernel parameter acpi=off, I couldn't use my keyboard. I could do nothing but to shut down the computer. However the error messages do disappear from the boot messages. By the way the specific model of my computer is OMEN by HP Laptop 15-ce003TX PRC.

Last edited by alanlee (2017-06-19 00:53:24)

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#7 2017-06-19 08:32:29

loqs
Member
Registered: 2014-03-06
Posts: 11,219

Re: Archiso cannot identify my new wireless adapter

What is the output of the following

$ lsmod
$ lsusb
$ dmesg

As you have no network connection from that system save the results to media and paste / link from a system with internet access.

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#8 2017-06-21 14:38:33

Freakazo
Member
Registered: 2015-02-22
Posts: 1

Re: Archiso cannot identify my new wireless adapter

Hey, I've had the same problem with my new laptop (Lenovo e570p), it also uses RT8822BE.

I got mine to work by installing the modules found here: https://github.com/rtlwifi-linux/rtlwifi-next

git clone https://github.com/rtlwifi-linux/rtlwifi-next
cd rtlwifi-next
make
sudo make install
sudo modprobe rtl8822be

Disclaimer: I don't know if installing custom modules like that is the recommended way of doing it.

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#9 2017-06-21 14:39:59

alanlee
Member
Registered: 2017-05-15
Posts: 5

Re: Archiso cannot identify my new wireless adapter

Freakazo wrote:

Hey, I've had the same problem with my new laptop (Lenovo e570p), it also uses RT8822BE.

I got mine to work by installing the modules found here: https://github.com/rtlwifi-linux/rtlwifi-next

git clone https://github.com/rtlwifi-linux/rtlwifi-next
cd rtlwifi-next
make
sudo make install
sudo modprobe rtl8822be

Disclaimer: I don't know if installing custom modules like that is the recommended way of doing it.

Thank you very much, and I will have a try.

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#10 2017-06-21 15:56:43

Trilby
Inspector Parrot
Registered: 2011-11-29
Posts: 23,909
Website

Re: Archiso cannot identify my new wireless adapter

No that is not a good way to install something in arch.


"UNIX is simple and coherent..." - Dennis Ritchie, "GNU's Not UNIX" -  Richard Stallman

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