Arch Linux

Sinnasapple

Member

Registered: 2017-06-29

Posts: 5

Random Crashes

Hello
I've been using Arch for the last couple of months, and so far I really like it.
But I've been having an issue lately; where my computer will stop responding - all the open programmes will crash, my kb&m stop responding, and I hear popping in my headphones - and nothing but a reboot will help. this started about 2 days ago, so it got me thinking it might've been an update causing this but I don't know how to diagnose this so I chose to post here for help,

here are the specs if it helps:
MB: MS-7846
CPU: Intel i5-4690
GPU: AMD Radeon R9 290

DE: Budgie(xorg)
WM: Mutter

ewaller

Administrator

From: Pasadena, CA

Registered: 2009-07-13

Posts: 20,722

Re: Random Crashes

Welcome to the Arch Linux Forums.    Several questions:

While in an altered state:

Are your keyboard LEDs flashing?  (Caps Lock indicator, Num lock indicator)
Can you switch to a different console using Ctrl-Alt-F2 (or F3-F6)
Can you log into the box from another computer using ssh
Can you ping your computer from another computer

After you reboot, check your logs with journalctl -b-1  to see the log entries from your previous boot,
Anything interesting or relevant at the end of that log?

---

Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
The shortest way to ruin a country is to give power to demagogues.— Dionysius of Halicarnassus
---
How to Ask Questions the Smart Way

Sinnasapple

Member

Registered: 2017-06-29

Posts: 5

Re: Random Crashes

Welcome to the Arch Linux Forums.    Several questions:

While in an altered state:

Are your keyboard LEDs flashing?  (Caps Lock indicator, Num lock indicator)
Can you switch to a different console using Ctrl-Alt-F2 (or F3-F6)
Can you log into the box from another computer using ssh
Can you ping your computer from another computer

After you reboot, check your logs with journalctl -b-1  to see the log entries from your previous boot,
Anything interesting or relevant at the end of that log?

>Are your keyboard LEDs flashing?  (Caps Lock indicator, Num lock indicator)
No, they remain static -  in the position I left them in.
>Can you switch to a different console using Ctrl-Alt-F2 (or F3-F6)
No, The keyboard stops accepting my input when it occurs

>Can you log into the box from another computer using ssh
>Can you ping your computer from another computer
I haven't tried either of these - and I can't replicate the issue..

Last edited by Sinnasapple (2017-06-29 20:05:11)

Sinnasapple

Member

Registered: 2017-06-29

Posts: 5

Re: Random Crashes

After you reboot, check your logs with journalctl -b-1  to see the log entries from your previous boot,
Anything interesting or relevant at the end of that log?

I see many lines like:
gsd-housekeepin[555]: Failed to enumerate children of /var/tmp/systemd-private[...]
RIP: filemap_map_pages+0xab/0x3e0 RSP: ffffc9000a20bd40

are these related?

ewaller

Administrator

From: Pasadena, CA

Registered: 2009-07-13

Posts: 20,722

Re: Random Crashes

I'm not sure what those mean, but they don't look good.  Seems to indicate a filesytem problem.  It may well be related.
In any event, it does not seem to be a kernel panic.  Next time it fails, see if the disk activity light is active too.

---

Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
The shortest way to ruin a country is to give power to demagogues.— Dionysius of Halicarnassus
---
How to Ask Questions the Smart Way

Sinnasapple

Member

Registered: 2017-06-29

Posts: 5

Re: Random Crashes

I'm not sure what those mean, but they don't look good.  Seems to indicate a filesytem problem.  It may well be related.
In any event, it does not seem to be a kernel panic.  Next time it fails, see if the disk activity light is active too.

gsd is related to Gnome settings, not sure about the latter though
And yes - the disk activity light wsas active as well