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Hello Dear Users,
I am using Arch GNU/Linux.
Right now I can use my system without any problem.
But from time to time, I have a look in the log (dmesg and journalctl -xe).
I discovered that there is an error message regarding my HDDs.
I had never seen such error message in the past.
dmesg reports no error message at all, I mean everything in quite normal in there.
But journalctl -xe displays, exactly every ten minutes the following error message:
Oct 22 12:26:05 zoulou udisksd[762]: Error performing housekeeping for drive /org/freedesktop/UDisks2/drives/WDC_WD1002FBYS_02A6B0_WD_WMATV3057501: Error updating SMART data: Error sending A
0000: 70 00 0b 00 00 00 00 0a 00 80 a0 00 47 00 00 00 p...........G...
0010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
(g-io-error-quark, 0)
I thought that my HDD is dying.
But I got the same error message from both 6 TB WD and 1 TB WD.
I run a Gsmartcontrol check (both "Short Self-Test" and "Conveyance Self-Test", but not the "Extended Selft-Test").
For the 1 TB WD drive there is no Error Log, but for the 6 TB WD drive there are many duplicates of the same error message (at least 38):
Error 38 [13] occurred at disk power-on lifetime: 0 hours (0 days + 0 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
84 -- 51 00 90 00 00 00 00 00 80 e0 00 Error: ICRC, ABRT 144 sectors at LBA = 0x00000080 = 128
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
c8 00 00 00 90 00 00 00 00 00 80 e0 00 00:03:07.288 READ DMA
c8 00 00 00 90 00 00 00 00 00 80 e0 00 00:03:07.213 READ DMA
c8 00 00 00 90 00 00 00 00 00 80 e0 00 00:03:07.213 READ DMA
c8 00 00 00 38 00 00 00 00 00 40 e0 00 00:03:07.142 READ DMA
c8 00 00 00 38 00 00 00 00 00 40 e0 00 00:03:07.138 READ DMA
There are also some other error message like:
Error 30 [5] occurred at disk power-on lifetime: 0 hours (0 days + 0 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
40 -- 51 00 18 00 00 00 00 00 20 e0 00 Error: UNC 24 sectors at LBA = 0x00000020 = 32
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
c8 00 00 00 18 00 00 00 00 00 20 e0 00 00:03:06.385 READ DMA
c8 00 00 00 18 00 00 00 00 00 20 e0 00 00:03:06.381 READ DMA
c8 00 00 00 18 00 00 00 00 00 20 e0 00 00:03:06.318 READ DMA
47 00 00 00 01 00 00 00 00 00 13 a0 08 00:03:06.315 READ LOG DMA EXT
ef 00 10 00 02 00 00 00 00 00 00 a0 08 00:03:06.313 SET FEATURES [Enable SATA feature]
Do you have an idea?
Do you think I should run to the supermarket and buy an WD 10 TB HDD drive?
Thanks!
Me
Last edited by PolePosition (2017-11-17 17:51:37)
Life is not linear.
-----------
Arch power !
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Dump an actual health status and test results, maybe conduct a full test. See https://wiki.archlinux.org/index.php?title=SMART and forget about graphical frontends which are either junk ("disk power-on lifetime: 0 hours") or fail to tell you that this disk is toast.
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Hello,
I run the test:
[bastien@zoulou ~]$ su
Password:
[root@zoulou bastien]# smartctl -t long /dev/sdd
smartctl 6.5 2016-05-07 r4318 [x86_64-linux-4.13.9-1-hardened] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF OFFLINE IMMEDIATE AND SELF-TEST SECTION ===
Sending command: "Execute SMART Extended self-test routine immediately in off-line mode".
Drive command "Execute SMART Extended self-test routine immediately in off-line mode" successful.
Testing has begun.
Please wait 208 minutes for test to complete.
Test will complete after Mon Oct 23 00:54:15 2017
Use smartctl -X to abort test.
[root@zoulou bastien]#
And then I checked the result. It *seems* to be ok:
[root@zoulou bastien]# smartctl -l selftest /dev/sdd
smartctl 6.5 2016-05-07 r4318 [x86_64-linux-4.13.9-1-hardened] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF READ SMART DATA SECTION ===
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 13276 -
# 2 Extended offline Aborted by host 90% 13270 -
# 3 Short offline Completed without error 00% 13270 -
# 4 Short offline Completed without error 00% 13264 -
# 5 Conveyance offline Completed without error 00% 13264 -
# 6 Short offline Completed without error 00% 4355 -
# 7 Short offline Completed without error 00% 2563 -
[root@zoulou bastien]#
What do you think?
Life is not linear.
-----------
Arch power !
Offline
I think I'd love to live somewhere where I can run out and buy a 10TB harddrive on a whim.
I also think that selftest logs only show part of the picture. Please post the full output of 'smartctl -a /dev/sdd' (assuming the disk is still identified as such).
Sakura:-
Mobo: MSI MAG X570S TORPEDO MAX // Processor: AMD Ryzen 9 5950X @4.9GHz // GFX: AMD Radeon RX 5700 XT // RAM: 32GB (4x 8GB) Corsair DDR4 (@ 3000MHz) // Storage: 1x 3TB HDD, 6x 1TB SSD, 2x 120GB SSD, 1x 275GB M2 SSD
Making lemonade from lemons since 2015.
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Hello,
Here are the result test for my two HDD :
First, the 1 TB Western Digital:
[root@zoulou bastien]# smartctl -a /dev/sdc
smartctl 6.5 2016-05-07 r4318 [x86_64-linux-4.13.9-1-hardened] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Device Model: WDC WD6001FFWX-68Z39N0
Serial Number: WD-WX21DA5FNRU0
LU WWN Device Id: 5 0014ee 60644b352
Firmware Version: 81.00A81
User Capacity: 6,001,175,126,016 bytes [6.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 7200 rpm
Form Factor: 3.5 inches
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: ACS-3 T13/2161-D revision 5
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is: Mon Oct 23 23:57:03 2017 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 90) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 574) minutes.
Conveyance self-test routine
recommended polling time: ( 6) minutes.
SCT capabilities: (0x003d) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 100 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 185 100 021 Pre-fail Always - 9750
4 Start_Stop_Count 0x0032 099 099 000 Old_age Always - 1079
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 100 100 000 Old_age Always - 0
9 Power_On_Hours 0x0032 095 095 000 Old_age Always - 4065
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 099 099 000 Old_age Always - 1077
16 Unknown_Attribute 0x0022 001 199 000 Old_age Always - 22605076588
183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 200 100 000 Old_age Always - 574
193 Load_Cycle_Count 0x0032 200 100 000 Old_age Always - 514
194 Temperature_Celsius 0x0022 114 110 000 Old_age Always - 38
196 Reallocated_Event_Count 0x0032 200 100 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 200 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 200 100 000 Old_age Offline - 0
SMART Error Log Version: 1
ATA Error Count: 16 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 16 occurred at disk power-on lifetime: 0 hours (0 days + 0 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 51 90 80 00 00 e0 Error: ICRC, ABRT 144 sectors at LBA = 0x00000080 = 128
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
c8 00 90 80 00 00 e0 00 00:03:07.288 READ DMA
c8 00 90 80 00 00 e0 00 00:03:07.213 READ DMA
c8 00 90 80 00 00 e0 00 00:03:07.213 READ DMA
c8 00 38 40 00 00 e0 00 00:03:07.142 READ DMA
c8 00 38 40 00 00 e0 00 00:03:07.138 READ DMA
Error 15 occurred at disk power-on lifetime: 0 hours (0 days + 0 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 51 90 80 00 00 e0 Error: ICRC, ABRT 144 sectors at LBA = 0x00000080 = 128
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
c8 00 90 80 00 00 e0 00 00:03:07.213 READ DMA
c8 00 90 80 00 00 e0 00 00:03:07.213 READ DMA
c8 00 38 40 00 00 e0 00 00:03:07.142 READ DMA
c8 00 38 40 00 00 e0 00 00:03:07.138 READ DMA
c8 00 38 40 00 00 e0 00 00:03:07.067 READ DMA
Error 14 occurred at disk power-on lifetime: 0 hours (0 days + 0 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 38 40 00 00 e0 Error: UNC 56 sectors at LBA = 0x00000040 = 64
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
c8 00 38 40 00 00 e0 00 00:03:07.142 READ DMA
c8 00 38 40 00 00 e0 00 00:03:07.138 READ DMA
c8 00 38 40 00 00 e0 00 00:03:07.067 READ DMA
c8 00 38 40 00 00 e0 00 00:03:07.063 READ DMA
c8 00 38 40 00 00 e0 00 00:03:06.992 READ DMA
Error 13 occurred at disk power-on lifetime: 0 hours (0 days + 0 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 51 38 40 00 00 e0 Error: ICRC, ABRT 56 sectors at LBA = 0x00000040 = 64
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
c8 00 38 40 00 00 e0 00 00:03:07.063 READ DMA
c8 00 38 40 00 00 e0 00 00:03:06.992 READ DMA
c8 00 38 40 00 00 e0 00 00:03:06.988 READ DMA
c8 00 38 40 00 00 e0 00 00:03:06.918 READ DMA
c8 00 38 40 00 00 e0 00 00:03:06.914 READ DMA
Error 12 occurred at disk power-on lifetime: 0 hours (0 days + 0 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 51 38 40 00 00 e0 Error: ICRC, ABRT 56 sectors at LBA = 0x00000040 = 64
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
c8 00 38 40 00 00 e0 00 00:03:06.988 READ DMA
c8 00 38 40 00 00 e0 00 00:03:06.918 READ DMA
c8 00 38 40 00 00 e0 00 00:03:06.914 READ DMA
c8 00 38 40 00 00 e0 00 00:03:06.842 READ DMA
c8 00 38 40 00 00 e0 00 00:03:06.839 READ DMA
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 4063 -
# 2 Extended offline Aborted by host 90% 4041 -
# 3 Conveyance offline Completed without error 00% 4037 -
# 4 Short offline Completed without error 00% 4037 -
# 5 Conveyance offline Completed without error 00% 3152 -
# 6 Short offline Completed without error 00% 3152 -
# 7 Conveyance offline Completed without error 00% 958 -
# 8 Short offline Completed without error 00% 958 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
And the big one (6 TB Western Digital.):
[root@zoulou bastien]# smartctl -a /dev/sdd
smartctl 6.5 2016-05-07 r4318 [x86_64-linux-4.13.9-1-hardened] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Western Digital RE3 Serial ATA
Device Model: WDC WD1002FBYS-02A6B0
Serial Number: WD-WMATV3057501
LU WWN Device Id: 5 0014ee 0018e398a
Firmware Version: 03.00C06
User Capacity: 1,000,204,886,016 bytes [1.00 TB]
Sector Size: 512 bytes logical/physical
Rotation Rate: 7200 rpm
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA8-ACS (minor revision not indicated)
SATA Version is: SATA 2.5, 3.0 Gb/s
Local Time is: Mon Oct 23 23:57:10 2017 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x84) Offline data collection activity
was suspended by an interrupting command from host.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (18000) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 208) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x303f) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 1
3 Spin_Up_Time 0x0027 253 253 021 Pre-fail Always - 1091
4 Start_Stop_Count 0x0032 098 098 000 Old_age Always - 2721
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 082 082 000 Old_age Always - 13295
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 098 098 000 Old_age Always - 2709
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 312
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 2408
194 Temperature_Celsius 0x0022 110 099 000 Old_age Always - 40
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 13276 -
# 2 Extended offline Aborted by host 90% 13270 -
# 3 Short offline Completed without error 00% 13270 -
# 4 Short offline Completed without error 00% 13264 -
# 5 Conveyance offline Completed without error 00% 13264 -
# 6 Short offline Completed without error 00% 4355 -
# 7 Short offline Completed without error 00% 2563 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
[root@zoulou bastien]#
What do you think?
Regards,
Me
Life is not linear.
-----------
Arch power !
Offline
No pending or re-alocated or uncorrectable sectors, even no CRC errors (usually cable if everything else is fine) - 40° on the 6TB one is rather warm but no way "too".
Your disks are fine, your graphical SMART frontend useless crap and udisksd has a bug: what does the cut off part of "Error updating SMART data: Error sending A" say in the error message?
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Hello,
Here is the error message I got:
Disks2/drives/WDC_WD1002FBYS_02A6B0_WD_WMATV3057501: Error updating SMART data: Error sending ATA command CHECK POWER MODE: Unexpected sense data returned:
0000: 70 00 0b 00 00 00 00 0a 00 80 a0 00 47 00 00 00 p...........G...
0010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
(g-io-error-quark, 0)
I **got**, because it does not appear anylonger since 22th of October 17.06 o'clock!
If you don't mind, I have some questions for you guys:
- How often do you think I should perform a "smartctl -t long /dev/sdd" ?
- Because I guess doing it too often (for instance once a day!) would be very bad for the drive?
- From the report "smartctl -a /dev/sdd", should we only care about the last column "RAW_VALUE" and not "VALUE", "WORST", "WORST_THRESH"?
Regards!
Me
Life is not linear.
-----------
Arch power !
Offline
This means the drive responded weird stuff when asked about its power state (active, idle, standby) - "hdparm -C /dev/sdX" would tigger such query (and provide an answer)
Test frequency depends on your use case, the device will log incidents anyway (increasing the number, yes "RAW_VALUE" is the most interesting one) - I frankly only test on suspicious incidents on desktop/mediaserver systems.
(Also knowing that the device has an issue does not compensate for backups!)
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