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I recently got an Asus Zenbook Pro UX550 and setup a dual boot with Arch and Windows 10. I've come across some issues but I've been able to crack most of them. However the speakers are not working properly. The sound volume is either mute or full volume. Also, the sound quality is terrible, lots of crackling and such. It's not a hardware issue since the speakers work fine on windows. I usually use pulseaudio, so I've installed that as well, along with pulseaudio-alsa -bluetooth and -equalizer.
What I've tried so far:
Removing and reinstalling pulse. I tried it with and without pulseaudio, and no difference. This lead me to believe that it was not a pulseaudio issue. My understanding is that alsa is the backend and pulse is just a wrapper over that, so it could be alsa or the kernel module itself.
I've tried out the values (laptop,asus,asus-laptop,asus-mode[1-8]) for the model parameter of options snd-hda-intel model=<model> in /etc/modprobe.d/alsa.conf
There is another issue as well regarding the sound. The laptop has a headphone jack, but when I plug in the headphones, all I hear is a light popping sound every couple of seconds. No actual sound comes through.
I've now looked pretty much everywhere I can think of, but I can't seem to fix the issue, so any input would be greatly appreciated.
Some perhaps useful outputs?
$ cat /proc/asound/cards
0 [PCH ]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0xed328000 irq 127$ cat /proc/asound/modules
0 snd_hda_intel$ dmesg | grep snd
[ 2.818088] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[ 2.957130] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 4.198043] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC295: line_outs=2 (0x17/0x14/0x0/0x0/0x0) type:speaker
[ 4.198048] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 4.198051] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 4.198053] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 4.198055] snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 4.198057] snd_hda_codec_realtek hdaudioC0D0: Mic=0x12$ cat /proc/asound/card*/codec* | grep Codec
Codec: Realtek ALC295
Codec: Intel Kabylake HDMI$ lsmod | grep snd_hda
snd_hda_codec_hdmi 57344 1
snd_hda_codec_realtek 102400 1
snd_hda_codec_generic 86016 1 snd_hda_codec_realtek
snd_hda_intel 45056 3
snd_hda_codec 151552 4 snd_hda_intel,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek
snd_hda_core 90112 5 snd_hda_intel,snd_hda_codec,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek
snd_hwdep 16384 1 snd_hda_codec
snd_pcm 118784 4 snd_hda_intel,snd_hda_codec,snd_hda_core,snd_hda_codec_hdmi
snd 90112 14 snd_hda_intel,snd_hwdep,snd_hda_codec,snd_timer,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek,snd_pcm$ systemctl --user status pulseaudio
● pulseaudio.service - Sound Service
Loaded: loaded (/usr/lib/systemd/user/pulseaudio.service; disabled; vendor preset: enabled)
Active: active (running) since Mon 2018-01-22 15:17:39 CET; 6min ago
Main PID: 3585 (pulseaudio)
CGroup: /user.slice/user-1000.slice/user@1000.service/pulseaudio.service
└─3585 /usr/bin/pulseaudio --daemonize=no
Jan 22 15:17:39 bambi pulseaudio[3585]: W: [pulseaudio] sink.c: Default and alternate sample rates are the same.
Jan 22 15:17:39 bambi pulseaudio[3585]: W: [pulseaudio] module-equalizer-sink.c: module-equalizer-sink is currently
Jan 22 15:17:39 bambi pulseaudio[3585]: W: [pulseaudio] module-equalizer-sink.c: If you're facing audio problems, tr
Jan 22 15:17:39 bambi pulseaudio[3585]: W: [pulseaudio] sink.c: Default and alternate sample rates are the same.
Jan 22 15:17:39 bambi systemd[595]: Started Sound Service.
Jan 22 15:17:39 bambi pulseaudio[3585]: E: [pulseaudio] backend-ofono.c: Failed to register as a handsfree audio age
Jan 22 15:17:39 bambi pulseaudio[3585]: E: [alsa-sink-ALC295 Analog] module-equalizer-sink.c: Resetting filter
Jan 22 15:17:40 bambi pulseaudio[3585]: E: [alsa-sink-ALC295 Analog] module-equalizer-sink.c: Resetting filter
Jan 22 15:17:42 bambi pulseaudio[3585]: E: [alsa-sink-ALC295 Analog] module-equalizer-sink.c: Resetting filter
Jan 22 15:18:02 bambi pulseaudio[3585]: E: [alsa-sink-ALC295 Analog] module-equalizer-sink.c: Resetting filterI've pretty much left all the config files untouched, I've never had to tinker with them before and everything worked fine.
Last edited by __sheep1 (2018-01-22 14:27:09)
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same with acer, when it out from sleep, the sound get muted sometimes, I use alsamixer.
Last edited by vitaliy.kuzmich (2018-01-23 12:03:36)
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