Arch Linux

MechaLynx

Member

Registered: 2017-04-01

Posts: 2

Scanner detected properly by SANE but otherwise unresponsive

I'm running Arch under VirtualBox. I've installed USB 2.0 support for VirtualBox and SANE from the repositories, including the gt86xx firmware (which wasn't necessary but I tried it anyway).

The scanner is a Mustek 1200 CU which worked fine last I used it (it _has_ been years though). `scanimage -L` will detect it properly and will show the manufacturer and model exactly as expected.

Whenever I try to scan using:

scanimage -L --format=png > test.png

it immediately returns and dumps just a 71 byte file at the output (which I assume is just the png format metadata). The scanner doesn't react at all during all this. It doesn't have a lock and the light is on. The power supply is not the original but it matches the specs and I've tried 2 different ones to make sure. It doesn't make any mechanical sounds, the light doesn't come on, nothing.

Is there any reason that the scanner may be _completely_ unresponsive even if detected properly that is related to software on the system (drivers, kernel etc.)? It doesn't even seem to _try_ scanning, it just gives up immediately. `scanimage -L --format=png > test.png` doesn't produce any errors or other output at all.