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#1 2018-01-29 17:01:17

Krei_
Member
Registered: 2017-01-04
Posts: 6

Can´t log in to mendeley mendeleydesktop 1.17.13-1

Hello. I recently downloaded mendeley on my pc but i can´t log in. It says that either my username or password are incorrect but i can log in with no problems on the website.

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#2 2018-01-29 21:22:11

headkase
Member
Registered: 2011-12-06
Posts: 1,975

Re: Can´t log in to mendeley mendeleydesktop 1.17.13-1

https://en.wikipedia.org/wiki/Mendeley

Are you sure that there is something to do with Arch that is causing the issue?  On first blush it sounds like the application itself.

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#3 2018-01-29 22:08:32

Krei_
Member
Registered: 2017-01-04
Posts: 6

Re: Can´t log in to mendeley mendeleydesktop 1.17.13-1

headkase wrote:

https://en.wikipedia.org/wiki/Mendeley

Are you sure that there is something to do with Arch that is causing the issue?  On first blush it sounds like the application itself.

Yeah I just tried on windows and I have the same problem. I want to try with a previous version but I can't seem to find one for arch.

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#4 2018-01-29 23:10:52

headkase
Member
Registered: 2011-12-06
Posts: 1,975

Re: Can´t log in to mendeley mendeleydesktop 1.17.13-1

Krei_ wrote:
headkase wrote:

https://en.wikipedia.org/wiki/Mendeley

Are you sure that there is something to do with Arch that is causing the issue?  On first blush it sounds like the application itself.

Yeah I just tried on windows and I have the same problem. I want to try with a previous version but I can't seem to find one for arch.

If the problem isn't something to do with Arch itself then it is out of the scope of this forum.  Since you got it from the AUR ( https://aur.archlinux.org/packages/mendeleydesktop ) you should be able to modify the PKGBUILD so it builds an older version.  In that case, report your first post in this thread, in the report mention you want to modify an AUR PKGBUILD, and then your thread will be moved to AUR Issues, Discussion & PKGBUILD Requests.  From here that's probably the best place for your thread anyway.

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#5 2018-01-29 23:12:50

headkase
Member
Registered: 2011-12-06
Posts: 1,975

Re: Can´t log in to mendeley mendeleydesktop 1.17.13-1

Also, on the AUR page for your package there are other people all with your problem.  So read back through the history of comments there and hopefully you'll find something helpful.

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#6 2018-01-30 00:59:56

Krei_
Member
Registered: 2017-01-04
Posts: 6

Re: Can´t log in to mendeley mendeleydesktop 1.17.13-1

headkase wrote:
Krei_ wrote:
headkase wrote:

https://en.wikipedia.org/wiki/Mendeley

Are you sure that there is something to do with Arch that is causing the issue?  On first blush it sounds like the application itself.

Yeah I just tried on windows and I have the same problem. I want to try with a previous version but I can't seem to find one for arch.

If the problem isn't something to do with Arch itself then it is out of the scope of this forum.  Since you got it from the AUR ( https://aur.archlinux.org/packages/mendeleydesktop ) you should be able to modify the PKGBUILD so it builds an older version.  In that case, report your first post in this thread, in the report mention you want to modify an AUR PKGBUILD, and then your thread will be moved to AUR Issues, Discussion & PKGBUILD Requests.  From here that's probably the best place for your thread anyway.

I will do that. I did read the comments on the AUR but there was no solution. It's probably just a mendeley issue. Thanks a lot!

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#7 2018-01-30 01:06:30

ewaller
Administrator
From: Pasadena, CA
Registered: 2009-07-13
Posts: 19,739

Re: Can´t log in to mendeley mendeleydesktop 1.17.13-1

Krei_ did you mean to file a report with the moderators, or had you meant to click reply instead?


Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
How to Ask Questions the Smart Way

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#8 2018-01-30 01:24:47

Krei_
Member
Registered: 2017-01-04
Posts: 6

Re: Can´t log in to mendeley mendeleydesktop 1.17.13-1

ewaller wrote:

Krei_ did you mean to file a report with the moderators, or had you meant to click reply instead?

I filed a report because headkase proposed this thread should be in AUR issues instead

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