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#1 2018-03-02 08:51:51

argyrys
Member
Registered: 2018-03-02
Posts: 8

[SOLVED] Headphone issues with alsa and intel audio.

Hi,

I've been setting up a dell inspiron 15 7000 gaming laptop and have run into an issue I can't figure out. Simply put there is no headphone control in alsamixer. The channel is unmuted, and is stuck at '00' with no slider displayed. If I adjust the 'front' channel I get sound out of my headphones as well as out of the speakers.

Potentially useful info:

I don't use pulse.
Output from aplay -l:

**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC3246 Analog [ALC3246 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

My best leads I've found since searching around have been to add an argument in a modprobe.d/sound file, or using hdajackretask. I didn't have any luck with the sound file in modprobe.d, and I could't find any information on what I would reroute in hdajackretask to potentially solve the issue.

Please let me know what system information you would need to help me diagnose this issue.

Last edited by argyrys (2018-03-03 08:34:38)

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#2 2018-03-02 10:42:40

R00KIE
Forum Fellow
From: Between a computer and a chair
Registered: 2008-09-14
Posts: 4,734

Re: [SOLVED] Headphone issues with alsa and intel audio.

This problems looks like it will be best handled if you inquire upstream in ALSA's mailing list or bug tracker.


R00KIE
Tm90aGluZyB0byBzZWUgaGVyZSwgbW92ZSBhbG9uZy4K

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#3 2018-03-03 08:07:41

argyrys
Member
Registered: 2018-03-02
Posts: 8

Re: [SOLVED] Headphone issues with alsa and intel audio.

I think I've figured it out! Through some more specific searches I found some related issues that were applicable.

sudo rmmod snd_hda_intel
sudo modprobe snd_hda_intel model=dell-headset-multi

Ran those commands, opened alsamixer and it was ready to go.

If I'm correct I now only need to add the following to /etc/modprobe.d/sound.conf:

options snd-hda-intel model=dell-headset-multi

I'm going to reboot now and test it out. Relevant thread: https://bbs.archlinux.org/viewtopic.php?id=222322

Last edited by argyrys (2018-03-03 08:08:27)

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#4 2018-03-03 08:26:38

argyrys
Member
Registered: 2018-03-02
Posts: 8

Re: [SOLVED] Headphone issues with alsa and intel audio.

The change was not permanent. I created my /etc/modprobe.d/sound.conf and edited /etc/mkinitcpio.conf so that the FILES section reads:

FILES=(/etc/modprobe.d/sound.conf)

Then I ran

sudo mkinitcpio -p linux

and rebooted.
What am I missing here?

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#5 2018-03-03 08:34:17

argyrys
Member
Registered: 2018-03-02
Posts: 8

Re: [SOLVED] Headphone issues with alsa and intel audio.

Ok I got it. Just didn't properly save my sound.conf file. Hope this helps someone else.

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