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#1 2018-03-11 19:54:26

thiccSmonk
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Registered: 2017-07-13
Posts: 10

Alcatel Plus 10 WiFi problem

Recently I've managed to install arch linux on the device using archiso (only 1 usb port so internet wasn't an option), the problem is that I cannot connect to the wifi;

lspci

,

lsusb

,

ip link

and

iwconfig

do not show any network adapters available, using windows 10 (that i kept on other partition) I found out that the network adapter is "realtek rtl8723bs wireless lan 802.11n SDIO Network Adapter". My kernel version is arch 4.15, it would be great if anyone knew about such issue.

Last edited by thiccSmonk (2018-03-11 21:08:25)

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#2 2018-03-11 20:04:01

jasonwryan
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Re: Alcatel Plus 10 WiFi problem

Is the module loaded?


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#3 2018-03-11 20:12:19

thiccSmonk
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Registered: 2017-07-13
Posts: 10

Re: Alcatel Plus 10 WiFi problem

How would I check whether the module I need is loaded? (lsmod right?)

- So i checked the loaded modules and r8723bs seems to be on the list (in the "Used by" tag in lsmod however the number is 0 by the module)

Last edited by thiccSmonk (2018-03-11 20:19:19)

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#4 2018-03-11 20:19:32

jasonwryan
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Re: Alcatel Plus 10 WiFi problem

Work through these steps and paste any relevant details: https://wiki.archlinux.org/index.php/Wi … ice_driver


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#5 2018-03-11 20:40:59

thiccSmonk
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Registered: 2017-07-13
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Re: Alcatel Plus 10 WiFi problem

rfkill list

,

NetworkManager

dont output anything.

dmesg | grep rtl

outputs:

[    1.807974] RTL8723BS: rtl8723bs v4.3.5.5_12290.20140916_BTCOEX20140507-4E40
[    1.807976] RTL8723BS: rtl8723bs BT-Coex version = BTCOEX20140507-4E40
ip link

only outputs the "lo" device

Last edited by thiccSmonk (2018-03-11 21:09:38)

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#6 2018-03-11 20:43:23

jasonwryan
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Re: Alcatel Plus 10 WiFi problem

wiki wrote:

Check kernel messages for firmware being loaded:

$ dmesg | grep firmware

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#7 2018-03-11 20:46:23

thiccSmonk
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Re: Alcatel Plus 10 WiFi problem

dmesg | grep r8723bs
[    1.790266] r8723bs: module is from the staging directory, the quality is unknown, you have been warned.
dmesg | grep firmware
[    1.786584] platform regulatory.0: Direct firmware load for regulatory.db failed with error -2

Last edited by thiccSmonk (2018-03-11 21:10:19)

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#8 2018-03-11 21:04:18

jasonwryan
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Re: Alcatel Plus 10 WiFi problem

Please use code tags when pasting to the boards: https://wiki.archlinux.org/index.php/Co … s_and_code

You'll need to determine why the loading is failing...


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#9 2018-03-11 21:46:59

thiccSmonk
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Re: Alcatel Plus 10 WiFi problem

I couldn't really find anything about why it fails to load, but when I tried to upgrade my system it came up with an error "Bad return status for module build on kernel: 4.15.8-1-ARCH (x86_64)" after the command

dkms install rtl8723de/1 -k 4.15.8-1-Arch

and it outputted information about it to "/var/lib/dkms/rtl8723de/1/build/make.log" it says that some warnings are being treated as errors and those warnings are:

/var/lib/dkms/rtl8723de/1/build/include/osdep_service_linux.h:287:2: error: _timer {aka struct timer_list} has no member named data
    ptimer->data = (unsigned long)cntx;

and

/var/lib/dkms/rtl8723de/1/build/include/osdep_service_linux.h:288:2: error: implicit declaration of function init_times; did you mean "_init_timer"?
    init_timer(ptimer);

Should I try editing it so that the compiler is satisfied or maybe changing the compiler flags to ignore the errors?

Last edited by thiccSmonk (2018-03-11 21:49:04)

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#10 2018-03-11 22:22:42

jasonwryan
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Re: Alcatel Plus 10 WiFi problem

What owns rtl8273de?


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#11 2018-03-11 22:28:22

thiccSmonk
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Re: Alcatel Plus 10 WiFi problem

root is the owner of rtl8723de folder inside /var/lib/dkms

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#12 2018-03-11 22:55:33

jasonwryan
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Re: Alcatel Plus 10 WiFi problem

What, not who. What package owns that file?


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#13 2018-03-11 23:03:04

thiccSmonk
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Re: Alcatel Plus 10 WiFi problem

pacman -Qo osdep_service_linux.h

"No package owns osdep_service_linux.h"

pacman -Qo dkms

"/usr/lib/dkms is owned by dkms 2.5-1"

it says that the rtl87... is not owned by any package and dkms is the closest one to be owned by a package

Last edited by thiccSmonk (2018-03-11 23:06:59)

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#14 2018-03-11 23:17:18

jasonwryan
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Re: Alcatel Plus 10 WiFi problem

Please paste the output of `pacman -Qm`.


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#15 2018-03-11 23:26:17

thiccSmonk
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Re: Alcatel Plus 10 WiFi problem

from inside /var/lib/dkms/rtl8723de/1/build/include folder

pacman -Qm
package-query 1.9-2
pamac-aur 6.2.4-1
rtl8723de-dkms 1-1
yaourt 1.9-1

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#16 2018-03-11 23:30:11

jasonwryan
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Re: Alcatel Plus 10 WiFi problem

thiccSmonk wrote:
pacman -Qm
...
rtl8723de-dkms 1-1
...

Why is this there?


Moving to NC...


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#17 2018-03-12 01:04:33

thiccSmonk
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Posts: 10

Re: Alcatel Plus 10 WiFi problem

I decided to simply reinstall arch it should fix the problem

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#18 2018-03-12 01:23:16

jasonwryan
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Re: Alcatel Plus 10 WiFi problem

1. That is not how it works.

2. The fact that you have installed some random AUR package is not something you hide until post #15

Remove the package, reboot and step through the wiki page.


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#19 2018-03-12 16:34:54

thiccSmonk
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Registered: 2017-07-13
Posts: 10

Re: Alcatel Plus 10 WiFi problem

Well so I did a completely clean install of arch, couldn't get the module to loadin any way (yes i followed the wiki), I think it's better to just stick on the working windows on other partition, I'll be sure to post any possible fix that I may find in some spare time (I'll just keep arch on spare partition)

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