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resettik

Member

Registered: 2018-05-26

Posts: 4

Couldn't find matching udev device for Asus ZE554KL

Hi guys. I have two Android phones, one of them is Xiaomi Mi A1 and the second one is Asus Zenfone 4.

Everything was working fine recently, but today I've tried to access Assu from Thunar, and it showed me the error: "Couldn't find matching udev device".
I've tried Xiaomi phone - it works perfectly fine. after that I've tried to run

$ mtp-filetree

and it shows files on the device (zenfone) o.O
So I don't even know what to do, from the one side - if it's a problem on udev level - this command line utility also should not work, but it works %)

here is some info about my system:

Linux resetko-laptop 4.18.9-zen1-1-zen #1 ZEN SMP PREEMPT Wed Sep 19 21:19:50 UTC 2018 x86_64 GNU/Linux

$ yaourt -Q | grep "mtp\|android"
local/android-sdk 26.1.1-1
community/android-udev 20180715-1
extra/gvfs-mtp 1.38.0+3+g7da3b0ba-1 (gnome)
extra/libmtp 1.1.15-1

Some logs while attaching devices:
dmesg

# Zenfone 4 connected
[ 1781.937210] usb 1-1: new high-speed USB device number 24 using xhci_hcd
[ 1782.079209] usb 1-1: New USB device found, idVendor=0b05, idProduct=7772, bcdDevice= 4.04
[ 1782.079219] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1782.079225] usb 1-1: Product: SDM630-MTP _SN:90D5C0F6
[ 1782.079230] usb 1-1: Manufacturer: asus
[ 1782.079235] usb 1-1: SerialNumber: H9AZCY00E425D2V
[ 1786.029242] usb 1-1: USB disconnect, device number 24

# Zenfone 4 switched to file transafer (not working in thunar)
[ 1786.353876] usb 1-1: new high-speed USB device number 25 using xhci_hcd
[ 1786.496106] usb 1-1: New USB device found, idVendor=0b05, idProduct=7772, bcdDevice= 4.04
[ 1786.496116] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1786.496122] usb 1-1: Product: SDM630-MTP _SN:90D5C0F6
[ 1786.496126] usb 1-1: Manufacturer: asus
[ 1786.496132] usb 1-1: SerialNumber: H9AZCY00E425D2V
[ 1813.141429] usb 1-1: USB disconnect, device number 25

# Mi A1 connected
[ 1820.897060] usb 1-1: new high-speed USB device number 26 using xhci_hcd
[ 1821.038471] usb 1-1: New USB device found, idVendor=18d1, idProduct=4ee7, bcdDevice= 3.18
[ 1821.038482] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1821.038489] usb 1-1: Product: Android
[ 1821.038495] usb 1-1: Manufacturer: Android
[ 1821.038501] usb 1-1: SerialNumber: e1696a5b0504
[ 1834.965482] usb 1-1: USB disconnect, device number 26

# Mi A1 switched to file transafer (working perfectly in thunar)
[ 1835.383677] usb 1-1: new high-speed USB device number 27 using xhci_hcd
[ 1835.525308] usb 1-1: New USB device found, idVendor=2717, idProduct=ff48, bcdDevice= 3.18
[ 1835.525319] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1835.525326] usb 1-1: Product: Android
[ 1835.525332] usb 1-1: Manufacturer: Android
[ 1835.525338] usb 1-1: SerialNumber: e1696a5b0504
[ 1850.166780] usb 1-1: USB disconnect, device number 27

journalctl same setup, ZenPhone 4, switched to file transfer (not working), then mi a1, then switched to file transfer (working good)

Sep 24 21:57:06 resetko-laptop kernel: usb 1-1: new high-speed USB device number 24 using xhci_hcd
Sep 24 21:57:06 resetko-laptop kernel: usb 1-1: New USB device found, idVendor=0b05, idProduct=7772, bcdDevice= 4.04
Sep 24 21:57:06 resetko-laptop kernel: usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Sep 24 21:57:06 resetko-laptop kernel: usb 1-1: Product: SDM630-MTP _SN:90D5C0F6
Sep 24 21:57:06 resetko-laptop kernel: usb 1-1: Manufacturer: asus
Sep 24 21:57:06 resetko-laptop kernel: usb 1-1: SerialNumber: H9AZCY00E425D2V
Sep 24 21:57:10 resetko-laptop kernel: usb 1-1: USB disconnect, device number 24

Sep 24 21:57:11 resetko-laptop kernel: usb 1-1: new high-speed USB device number 25 using xhci_hcd
Sep 24 21:57:11 resetko-laptop kernel: usb 1-1: New USB device found, idVendor=0b05, idProduct=7772, bcdDevice= 4.04
Sep 24 21:57:11 resetko-laptop kernel: usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Sep 24 21:57:11 resetko-laptop kernel: usb 1-1: Product: SDM630-MTP _SN:90D5C0F6
Sep 24 21:57:11 resetko-laptop kernel: usb 1-1: Manufacturer: asus
Sep 24 21:57:11 resetko-laptop kernel: usb 1-1: SerialNumber: H9AZCY00E425D2V
Sep 24 21:57:37 resetko-laptop kernel: usb 1-1: USB disconnect, device number 25

Sep 24 21:57:45 resetko-laptop kernel: usb 1-1: new high-speed USB device number 26 using xhci_hcd
Sep 24 21:57:45 resetko-laptop kernel: usb 1-1: New USB device found, idVendor=18d1, idProduct=4ee7, bcdDevice= 3.18
Sep 24 21:57:45 resetko-laptop kernel: usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Sep 24 21:57:45 resetko-laptop kernel: usb 1-1: Product: Android
Sep 24 21:57:45 resetko-laptop kernel: usb 1-1: Manufacturer: Android
Sep 24 21:57:45 resetko-laptop kernel: usb 1-1: SerialNumber: e1696a5b0504
Sep 24 21:57:45 resetko-laptop mtp-probe[32594]: checking bus 1, device 26: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-1"
Sep 24 21:57:45 resetko-laptop mtp-probe[32594]: bus: 1, device: 26 was not an MTP device
Sep 24 21:57:59 resetko-laptop kernel: usb 1-1: USB disconnect, device number 26

Sep 24 21:58:00 resetko-laptop kernel: usb 1-1: new high-speed USB device number 27 using xhci_hcd
Sep 24 21:58:00 resetko-laptop kernel: usb 1-1: New USB device found, idVendor=2717, idProduct=ff48, bcdDevice= 3.18
Sep 24 21:58:00 resetko-laptop kernel: usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Sep 24 21:58:00 resetko-laptop kernel: usb 1-1: Product: Android
Sep 24 21:58:00 resetko-laptop kernel: usb 1-1: Manufacturer: Android
Sep 24 21:58:00 resetko-laptop kernel: usb 1-1: SerialNumber: e1696a5b0504
Sep 24 21:58:14 resetko-laptop kernel: usb 1-1: USB disconnect, device number 27

All udev rules are untouched as they were installed by libmtp and android-udev packages.

Can someone help, or maybe at least point the direction to dig in?

Oh, and unfortunately phone is detected and working fine on my dualboot windows installed on same laptop, so this is probably an issue in my Linux system and it should be something solvable
Also tried with different  ports and cables.

Last edited by resettik (2018-09-24 20:29:06)