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#1 2018-10-10 15:11:13

bgth
Member
Registered: 2018-05-21
Posts: 31

[SOLVED] Unable to print multiple pdfs with cups and gutenprint5.3

Hello together,

I have a, at least on my opinion, rather strange problem with my Canon MX925 printer. If I just start one print and wait until it is finished and then start the next one everything is fine. But if I start shortly in sequence multiple prints such that they have to go into the printing queue, i got an error after each print. If I go to the settings and click restart after each print everything works fine. I use an up to date  arch with cups and gutenprint5.3 installed. And I print over WiFi.
Maybe some of you have an idea what is wrong here. If you need further information please do not hesitate.

Kind regards
bgth

Last edited by bgth (2019-05-17 15:29:46)

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#2 2018-10-10 16:00:24

seth
Member
Registered: 2012-09-03
Posts: 51,029

Re: [SOLVED] Unable to print multiple pdfs with cups and gutenprint5.3

You get *what* error exactly?
Also see https://wiki.archlinux.org/index.php/CU … leshooting - for your error as well as on increased logs / log inspection.

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#3 2018-10-11 16:03:00

bgth
Member
Registered: 2018-05-21
Posts: 31

Re: [SOLVED] Unable to print multiple pdfs with cups and gutenprint5.3

Hy seth,

thank you for the link. I changed the output level and checked the log files, as written there, but could not find any error in error_log and page_log but in access_log I got the following output after starting three prints and restart printing after the first print, see line 69. To be honest, I have no idea what to do with this. It is also strange, that I have to restart the prints as root, see last line.

 67 localhost - - [11/Oct/2018:09:46:05 +0200] "POST / HTTP/1.1" 200 
    361 Create-Printer-Subscriptions successful-ok
 68 localhost - - [11/Oct/2018:09:49:38 +0200] "POST / HTTP/1.1" 200 
    153 Cancel-Subscription successful-ok
 69 localhost - - [11/Oct/2018:09:49:38 +0200] "POST / HTTP/1.1" 200 
    153 Cancel-Subscription client-error-not-found
 70 localhost - - [11/Oct/2018:17:35:47 +0200] "POST / HTTP/1.1" 200 
    361 Create-Printer-Subscriptions successful-ok
 71 localhost - - [11/Oct/2018:17:49:22 +0200] "POST /printers/Canon-
    PIXMA-MX925 HTTP/1.1" 200 224 Create-Job successful-ok
 72 localhost - - [11/Oct/2018:17:49:22 +0200] "POST /printers/Canon-
    PIXMA-MX925 HTTP/1.1" 200 1498 Send-Document successful-ok
 73 localhost - - [11/Oct/2018:17:49:27 +0200] "POST /printers/Canon-
    PIXMA-MX925 HTTP/1.1" 200 239 Create-Job successful-ok
 74 localhost - - [11/Oct/2018:17:49:27 +0200] "POST /printers/Canon-
    PIXMA-MX925 HTTP/1.1" 200 1498 Send-Document successful-ok
 75 localhost - - [11/Oct/2018:17:49:32 +0200] "POST /printers/Canon-
    PIXMA-MX925 HTTP/1.1" 200 239 Create-Job successful-ok
 76 localhost - - [11/Oct/2018:17:49:32 +0200] "POST /printers/Canon-
    PIXMA-MX925 HTTP/1.1" 200 1498 Send-Document successful-ok
 77 localhost - - [11/Oct/2018:17:49:44 +0200] "POST / HTTP/1.1" 200 
    345 Create-Printer-Subscriptions successful-ok
 78 localhost - - [11/Oct/2018:17:49:44 +0200] "POST / HTTP/1.1" 200 
    977283 CUPS-Get-PPDs -
 79 localhost - - [11/Oct/2018:17:51:57 +0200] "POST /admin/ HTTP/1.1
    " 401 162 Resume-Printer successful-ok
 80 localhost - root [11/Oct/2018:17:51:57 +0200] "POST /admin/ HTTP/
    1.1" 200 162 Resume-Printer successful-ok

After a reboot and another bundle of test prints i could find in error_log
E [11/Oct/2018:18:10:41 +0200] [Client 94] Returning IPP client-error-not-possible for Cancel-Job (ipp://localhost/jobs/106) from localhost.
Maybe this gives a hint.

Last edited by bgth (2018-10-11 16:16:08)

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#4 2018-10-11 17:21:11

seth
Member
Registered: 2012-09-03
Posts: 51,029

Re: [SOLVED] Unable to print multiple pdfs with cups and gutenprint5.3

You've to restart cups (or reboot) to change the log config.
Is that the *only* line in ther error_log??

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#5 2018-10-12 17:28:30

bgth
Member
Registered: 2018-05-21
Posts: 31

Re: [SOLVED] Unable to print multiple pdfs with cups and gutenprint5.3

Hy seth,

yes this is the only line in the errorlog.

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#6 2018-10-12 21:51:23

seth
Member
Registered: 2012-09-03
Posts: 51,029

Re: [SOLVED] Unable to print multiple pdfs with cups and gutenprint5.3

So the communication fails w/o any precondition…
Can you try printing over ethernet and/or usb?

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#7 2018-10-13 06:56:26

seth
Member
Registered: 2012-09-03
Posts: 51,029

Re: [SOLVED] Unable to print multiple pdfs with cups and gutenprint5.3

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#8 2019-05-17 15:29:17

bgth
Member
Registered: 2018-05-21
Posts: 31

Re: [SOLVED] Unable to print multiple pdfs with cups and gutenprint5.3

After reinstalling cups everything works fine. I guess it messed something up in the configuration. Thanks to all.

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