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#1 2018-10-20 18:13:22

jared
Member
From: Germany
Registered: 2012-01-16
Posts: 62

[SOLVED] hplip-1:3.18.6-2 - HP Officejet 6600 printer not recognized

Hi all,

since the latest hplip (https://www.archlinux.org/packages/extra/x86_64/hplip/) upgrade, my HP Officejet 6600 e-All-in-One printer is not recognized anymore. Today I was able to check if it is the printer or the laptop: Printer and scanner work fine. 

All packages are up to date. I just posted the problem to HP launchpad channel: https://answers.launchpad.net/hplip/+question/675406 with a full description.
I was wondering: Any ideas what I could do for now?

Jared

Last edited by jared (2018-10-22 12:45:34)

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#2 2018-10-20 18:33:16

loqs
Member
Registered: 2014-03-06
Posts: 17,378

Re: [SOLVED] hplip-1:3.18.6-2 - HP Officejet 6600 printer not recognized

Please try rebuilding hplip with https://git.archlinux.org/svntogit/pack … a6185b#n56 uncommented eg

patch -Np1 -i ${srcdir}/python.patch

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#3 2018-10-21 12:14:36

jared
Member
From: Germany
Registered: 2012-01-16
Posts: 62

Re: [SOLVED] hplip-1:3.18.6-2 - HP Officejet 6600 printer not recognized

loqs,
thank you for your reply.
I have never done this before and need some help.

1. In which directory should I place the PKGBUILD file? I was not able to locate a directory with hplip .pkg file(s).
2. Looking at the PKGBUILD file, I do not see pacman in there. Shouldn't this be done with pacman -U?
3. If I do this, without pacman - will pacman still be updating, when updates are available?


This is already thin ice for me. smile
Thank you for your help.
Jared

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#4 2018-10-21 12:32:32

loqs
Member
Registered: 2014-03-06
Posts: 17,378

Re: [SOLVED] hplip-1:3.18.6-2 - HP Officejet 6600 printer not recognized

Please ensure the system has the base-devel group installed as well as git.

git clone git://git.archlinux.org/svntogit/packages.git --single-branch --branch "packages/hplip" #fetch the PKGBUILD
cd packages/trunk/
# uncomment line 56 here of PKGBUILD
gpg --add-keys 73D770CDA59047B9 #fetch the signing key for the source
makepkg -rsi #build the package installing and removing dependencies as need then insall the built package.

See also Arch_Build_System PKGBUILD Makepkg Creating_packages.

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#5 2018-10-21 13:20:12

jared
Member
From: Germany
Registered: 2012-01-16
Posts: 62

Re: [SOLVED] hplip-1:3.18.6-2 - HP Officejet 6600 printer not recognized

Rebuilding worked well, with the above commands (thank you @loqs). I only had to change

gpg --add-keys 73D770CDA59047B9

to

gpg --recv-keys 73D770CDA59047B9

Unfortunately, this did not solve my problem. My printer can still not be found.
Any other ideas, what I could do?

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#6 2018-10-21 13:37:41

loqs
Member
Registered: 2014-03-06
Posts: 17,378

Re: [SOLVED] hplip-1:3.18.6-2 - HP Officejet 6600 printer not recognized

Is hp-check producing the same error?

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#7 2018-10-21 15:31:09

jared
Member
From: Germany
Registered: 2012-01-16
Posts: 62

Re: [SOLVED] hplip-1:3.18.6-2 - HP Officejet 6600 printer not recognized

This is the output of hp-check:

hp-check[2434]: info: :
hp-check[2434]: info: :[01mHP Linux Imaging and Printing System (ver. 3.18.6)[0m
hp-check[2434]: info: :[01mDependency/Version Check Utility ver. 15.1[0m
hp-check[2434]: info: :
hp-check[2434]: info: :Copyright (c) 2001-15 HP Development Company, LP
hp-check[2434]: info: :This software comes with ABSOLUTELY NO WARRANTY.
hp-check[2434]: info: :This is free software, and you are welcome to distribute it
hp-check[2434]: info: :under certain conditions. See COPYING file for more details.
hp-check[2434]: info: :
hp-check[2434]: info: :[01mNote: hp-check can be run in three modes:[0m
hp-check[2434]: info: :1. Compile-time check mode (-c or --compile): Use this mode before compiling the
hp-check[2434]: info: :HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
hp-check[2434]: info: :are installed to successfully compile HPLIP.                                    
hp-check[2434]: info: :2. Run-time check mode (-r or --run): Use this mode to determine if a distro    
hp-check[2434]: info: :supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball   
hp-check[2434]: info: :has the proper dependencies installed to successfully run.                      
hp-check[2434]: info: :3. Both compile- and run-time check mode (-b or --both) (Default): This mode    
hp-check[2434]: info: :will check both of the above cases (both compile- and run-time dependencies).   
hp-check[2434]: info: :
hp-check[2434]: info: :Check types:                                                                    
hp-check[2434]: info: :a. EXTERNALDEP - External Dependencies                                          
hp-check[2434]: info: :b. GENERALDEP - General Dependencies (required both at compile and run time)    
hp-check[2434]: info: :c. COMPILEDEP - Compile time Dependencies                                       
hp-check[2434]: info: :d. [All are run-time checks]                                                    
hp-check[2434]: info: :PYEXT SCANCONF QUEUES PERMISSION                                                
hp-check[2434]: info: :
hp-check[2434]: info: :Status Types:
hp-check[2434]: info: :    OK
hp-check[2434]: info: :    MISSING       - Missing Dependency or Permission or Plug-in
hp-check[2434]: info: :    INCOMPAT      - Incompatible dependency-version or Plugin-version
hp-check[2434]: info: :
warning: [01m0- version is not supported. Using 0-0 versions dependencies to verify and install...[0m
hp-check[2434]: info: :
hp-check[2434]: info: :---------------
hp-check[2434]: info: :| SYSTEM INFO |
hp-check[2434]: info: :---------------
hp-check[2434]: info: :
hp-check[2434]: info: : Kernel: 4.18.14-arch1-1-ARCH #1 SMP PREEMPT Sat Oct 13 13:42:37 UTC 2018 GNU/Linux
 Host: host
 Proc: 4.18.14-arch1-1-ARCH #1 SMP PREEMPT Sat Oct 13 13:42:37 UTC 2018 GNU/Linux
 Distribution: 0 
hp-check[2434]: info: : Bitness: 64 bit

hp-check[2434]: info: :
hp-check[2434]: info: :-----------------------
hp-check[2434]: info: :| HPLIP CONFIGURATION |
hp-check[2434]: info: :-----------------------
hp-check[2434]: info: :
hp-check[2434]: info: :HPLIP-Version: HPLIP 3.18.6
hp-check[2434]: info: :HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 0 distro   version 
hp-check[2434]: info: :
hp-check[2434]: info: :[01mCurrent contents of '/etc/hp/hplip.conf' file:[0m
hp-check[2434]: info: :# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.18.6

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.18.6
html=/usr/share/doc/hplip-3.18.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.18.6
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no

hp-check[2434]: info: :
hp-check[2434]: info: :[01mCurrent contents of '/var/lib/hp/hplip.state' file:[0m
hp-check[2434]: info: :Plugins are not installed. Could not access file: No such file or directory
hp-check[2434]: info: :
hp-check[2434]: info: :[01mCurrent contents of '~/.hplip/hplip.conf' file:[0m
hp-check[2434]: info: :[installation]
date_time = 10/21/18 17:29:10
version = 3.18.6


hp-check[2434]: info: : <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>
hp-check[2434]: info: :
hp-check[2434]: info: :-------------------------
hp-check[2434]: info: :| External Dependencies |
hp-check[2434]: info: :-------------------------
hp-check[2434]: info: :
hp-check[2434]: info: : cups                 CUPS - Common Unix Printing System                           REQUIRED        1.1             2.2.8           OK         'CUPS Scheduler is running'
hp-check[2434]: info: : gs                   GhostScript - PostScript and PDF language interpreter and previewer REQUIRED        7.05            9.25            OK         -
hp-check[2434]: info: :[31;01m error: xsane         xsane - Graphical scanner frontend for SANE                  OPTIONAL        0.9             -               MISSING    'xsane needs to be installed'[0m
hp-check[2434]: info: : scanimage            scanimage - Shell scanning program                           OPTIONAL        1.0             1.0.27          OK         -
hp-check[2434]: info: : dbus                 DBus - Message bus system                                    REQUIRED        -               1.12.10         OK         -
hp-check[2434]: info: : policykit            PolicyKit - Administrative policy framework                  OPTIONAL        -               0.116           OK         -
hp-check[2434]: info: :[31;01m error: network       network -wget                                                OPTIONAL        -               -               MISSING    'network needs to be installed'[0m
hp-check[2434]: info: : avahi-utils          avahi-utils                                                  OPTIONAL        -               0.7             OK         -
hp-check[2434]: info: :
hp-check[2434]: info: :------------------------
hp-check[2434]: info: :| General Dependencies |
hp-check[2434]: info: :------------------------
hp-check[2434]: info: :
hp-check[2434]: info: : libjpeg              libjpeg - JPEG library                                       REQUIRED        -               -               OK         -
hp-check[2434]: info: : cups-devel           CUPS devel- Common Unix Printing System development files    REQUIRED        -               2.2.8           OK         -
hp-check[2434]: info: : cups-image           CUPS image - CUPS image development files                    REQUIRED        -               2.2.8           OK         -
hp-check[2434]: info: : libpthread           libpthread - POSIX threads library                           REQUIRED        -               b'2.28'         OK         -
hp-check[2434]: info: : libusb               libusb - USB library                                         REQUIRED        -               1.0             OK         -
hp-check[2434]: info: : sane                 SANE - Scanning library                                      REQUIRED        -               1.0.27          OK         -
hp-check[2434]: info: : sane-devel           SANE - Scanning library development files                    REQUIRED        -               1.0.27          OK         -
hp-check[2434]: info: : libnetsnmp-devel     libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           5.8             OK         -
hp-check[2434]: info: : libcrypto            libcrypto - OpenSSL cryptographic library                    REQUIRED        -               1.1.1           OK         -
hp-check[2434]: info: : python3X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             3.7.0           OK         -
hp-check[2434]: info: :[31;01m error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               MISSING    'python3-notify2 needs to be installed'[0m
hp-check[2434]: info: :[31;01m error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4                         OPTIONAL        4.0             -               MISSING    'python3-pyqt4-dbus needs to be installed'[0m
hp-check[2434]: info: :[31;01m error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)         REQUIRED        4.0             -               MISSING    'python3-pyqt4 needs to be installed'[0m
hp-check[2434]: info: : python3-dbus         Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.2.8           OK         -
hp-check[2434]: info: : python3-xml          Python XML libraries                                         REQUIRED        -               2.2.6           OK         -
hp-check[2434]: info: : python3-devel        Python devel - Python development files                      REQUIRED        2.2             3.7.0           OK         -
hp-check[2434]: info: :[31;01m error: python3-pil   PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL        -               -               MISSING    'python3-pil needs to be installed'[0m
hp-check[2434]: info: :[31;01m error: python3-reportlab Reportlab - PDF library for Python                           OPTIONAL        2.0             -               MISSING    'python3-reportlab needs to be installed'[0m
hp-check[2434]: info: :
hp-check[2434]: info: :--------------
hp-check[2434]: info: :| COMPILEDEP |
hp-check[2434]: info: :--------------
hp-check[2434]: info: :
hp-check[2434]: info: : libtool              libtool - Library building support services                  REQUIRED        -               2.4.6           OK         -
hp-check[2434]: info: : gcc                  gcc - GNU Project C and C++ Compiler                         REQUIRED        -               8.2.1           OK         -
hp-check[2434]: info: : make                 make - GNU make utility to maintain groups of programs       REQUIRED        3.0             4.2.1           OK         -
hp-check[2434]: info: :
hp-check[2434]: info: :---------------------
hp-check[2434]: info: :| Python Extentions |
hp-check[2434]: info: :---------------------
hp-check[2434]: info: :
hp-check[2434]: info: : cupsext              CUPS-Extension                                               REQUIRED        -               3.18.6          OK         -
hp-check[2434]: info: : hpmudext             IO-Extension                                                 REQUIRED        -               3.18.6          OK         -
hp-check[2434]: info: :
hp-check[2434]: info: :----------------------
hp-check[2434]: info: :| Scan Configuration |
hp-check[2434]: info: :----------------------
hp-check[2434]: info: :
hp-check[2434]: info: : hpaio                HPLIP-SANE-Backend                                           REQUIRED        -               3.18.6          OK         'hpaio found in /etc/sane.d/dll.conf'
hp-check[2434]: info: : scanext              Scan-SANE-Extension                                          REQUIRED        -               3.18.6          OK         -
hp-check[2434]: info: :
hp-check[2434]: info: :------------------------------
hp-check[2434]: info: :| DISCOVERED SCANNER DEVICES |
hp-check[2434]: info: :------------------------------
hp-check[2434]: info: :
hp-check[2434]: info: :device `v4l:/dev/video0' is a Noname Integrated Camera: Integrated C virtual device

hp-check[2434]: info: :
hp-check[2434]: info: :--------------------------
hp-check[2434]: info: :| DISCOVERED USB DEVICES |
hp-check[2434]: info: :--------------------------
hp-check[2434]: info: :
hp-check[2434]: info: :No devices found.
hp-check[2434]: info: :
hp-check[2434]: info: :---------------------------------
hp-check[2434]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[2434]: info: :---------------------------------
hp-check[2434]: info: :
hp-check[2434]: info: :
hp-check[2434]: info: :[01mlpstat[0m
hp-check[2434]: info: :[01m------[0m
hp-check[2434]: info: :Type: Unknown
hp-check[2434]: info: :Device URI: No destinations added.
hp-check[2434]: info: :
hp-check[2434]: info: :
hp-check[2434]: info: :--------------
hp-check[2434]: info: :| PERMISSION |
hp-check[2434]: info: :--------------
hp-check[2434]: info: :
hp-check[2434]: info: :
hp-check[2434]: info: :-----------
hp-check[2434]: info: :| SUMMARY |
hp-check[2434]: info: :-----------
hp-check[2434]: info: :
hp-check[2434]: info: :[01mMissing Required Dependencies[0m
hp-check[2434]: info: :[01m-----------------------------[0m
hp-check[2434]: info: :None
hp-check[2434]: info: :
hp-check[2434]: info: :[01mMissing Optional Dependencies[0m
hp-check[2434]: info: :[01m-----------------------------[0m
hp-check[2434]: info: :None

hp-check[2434]: info: :
hp-check[2434]: info: :Total Errors: 7
hp-check[2434]: info: :Total Warnings: 0
hp-check[2434]: info: :
hp-check[2434]: info: :
hp-check[2434]: info: :Done.

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#8 2018-10-21 16:01:40

loqs
Member
Registered: 2014-03-06
Posts: 17,378

Re: [SOLVED] hplip-1:3.18.6-2 - HP Officejet 6600 printer not recognized

The python 3.7 issue with hplip seems resolved so what precisely is not recognizing the device?  Which capabilities are not functioning properly printing / scanning / copying etc?

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#9 2018-10-22 12:44:17

jared
Member
From: Germany
Registered: 2012-01-16
Posts: 62

Re: [SOLVED] hplip-1:3.18.6-2 - HP Officejet 6600 printer not recognized

I have done another reboot and was then able to add the printer.
Thank you for your help.
I really appreciate, that you took the time.

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