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#1 2018-10-28 02:47:06

ameed
Member
Registered: 2018-08-28
Posts: 13

Enabling headphone mic disables headphones

I have a pair of HyperX Cloud headphones connected to a Dell XPS 15 9570 laptop through a combination headset port. (This is a Cloud, not a Cloud II; it uses a headset port, not a USB connection.) The headphones function great, except for one thing: when I change the audio capture source in alsamixer to be "Headphone Mic", no sound plays through the headphones, even though the volume on the headphones is still at the same level. Changing the audio capture back to the internal microphone re-enables the headphones, but then of course no sound is captured through the headphone mic.

I'm not entirely sure where to start on this. I've run some pacmd commands, but I'm not entirely sure what I should be looking for in the output. I haven't been able to find this problem on Google either.

My audio configuration is PulseAudio and ALSA.

Relevant lspci -nnv entry for my audio card:

00:1f.3 Audio device [0403]: Intel Corporation Cannon Lake PCH cAVS [8086:a348] (rev 10) (prog-if 80)
        Subsystem: Dell Cannon Lake PCH cAVS [1028:087c]
        Flags: bus master, fast devsel, latency 32, IRQ 146
        Memory at ed618000 (64-bit, non-prefetchable) [size=16K]
        Memory at ed100000 (64-bit, non-prefetchable) [size=1M]
        Capabilities: <access denied>
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel

Thanks a bunch!

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#2 2018-10-28 10:54:09

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 6,284

Re: Enabling headphone mic disables headphones

Please post

pacmd list-cards
pacmd list-sinks

before and after applying the change

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#3 2018-12-21 00:18:57

ameed
Member
Registered: 2018-08-28
Posts: 13

Re: Enabling headphone mic disables headphones

Sorry for the delay in responding; I missed the email notifying me of this response.

Before the change (capturing from Internal Mic in alsamixer):

$ pacmd list-cards
1 card(s) available.
    index: 0
        name: <alsa_card.pci-0000_00_1f.3>
        driver: <module-alsa-card.c>
        owner module: 6
        properties:
                alsa.card = "0"
                alsa.card_name = "HDA Intel PCH"
                alsa.long_card_name = "HDA Intel PCH at 0xed618000 irq 146"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:1f.3"
                sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
                device.bus = "pci"
                device.vendor.id = "8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "a348"
                device.product.name = "Cannon Lake PCH cAVS"
                device.form_factor = "internal"
                device.string = "0"
                device.description = "Built-in Audio"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        profiles:
                input:analog-stereo: Analog Stereo Input (priority 65, available: unknown)
                output:analog-stereo: Analog Stereo Output (priority 6500, available: unknown)
                output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 6565, available: unknown)
                output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5900, available: no)
                output:hdmi-stereo+input:analog-stereo: Digital Stereo (HDMI) Output + Analog Stereo Input (priority 5965, available: unknown)
                output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 800, available: no)
                output:hdmi-surround+input:analog-stereo: Digital Surround 5.1 (HDMI) Output + Analog Stereo Input (priority 865, available: unknown)
                output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 800, available: no)
                output:hdmi-surround71+input:analog-stereo: Digital Surround 7.1 (HDMI) Output + Analog Stereo Input (priority 865, available: unknown)
                output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5700, available: no)
                output:hdmi-stereo-extra1+input:analog-stereo: Digital Stereo (HDMI 2) Output + Analog Stereo Input (priority 5765, available: unknown)
                output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 600, available: no)
                output:hdmi-surround-extra1+input:analog-stereo: Digital Surround 5.1 (HDMI 2) Output + Analog Stereo Input (priority 665, available: unknown)
                output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 600, available: no)
                output:hdmi-surround71-extra1+input:analog-stereo: Digital Surround 7.1 (HDMI 2) Output + Analog Stereo Input (priority 665, available: unknown)
                output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5700, available: no)
                output:hdmi-stereo-extra2+input:analog-stereo: Digital Stereo (HDMI 3) Output + Analog Stereo Input (priority 5765, available: unknown)
                output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 600, available: no)
                output:hdmi-surround-extra2+input:analog-stereo: Digital Surround 5.1 (HDMI 3) Output + Analog Stereo Input (priority 665, available: unknown)
                output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 600, available: no)
                output:hdmi-surround71-extra2+input:analog-stereo: Digital Surround 7.1 (HDMI 3) Output + Analog Stereo Input (priority 665, available: unknown)
                output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5700, available: no)
                output:hdmi-stereo-extra3+input:analog-stereo: Digital Stereo (HDMI 4) Output + Analog Stereo Input (priority 5765, available: unknown)
                output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 600, available: no)
                output:hdmi-surround-extra3+input:analog-stereo: Digital Surround 5.1 (HDMI 4) Output + Analog Stereo Input (priority 665, available: unknown)
                output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 600, available: no)
                output:hdmi-surround71-extra3+input:analog-stereo: Digital Surround 7.1 (HDMI 4) Output + Analog Stereo Input (priority 665, available: unknown)
                output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (priority 5700, available: no)
                output:hdmi-stereo-extra4+input:analog-stereo: Digital Stereo (HDMI 5) Output + Analog Stereo Input (priority 5765, available: unknown)
                output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (priority 600, available: no)
                output:hdmi-surround-extra4+input:analog-stereo: Digital Surround 5.1 (HDMI 5) Output + Analog Stereo Input (priority 665, available: unknown)
                output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (priority 600, available: no)
                output:hdmi-surround71-extra4+input:analog-stereo: Digital Surround 7.1 (HDMI 5) Output + Analog Stereo Input (priority 665, available: unknown)
                off: Off (priority 0, available: unknown)
        active profile: <output:analog-stereo+input:analog-stereo>
        sinks:
                alsa_output.pci-0000_00_1f.3.analog-stereo/#0: Built-in Audio Analog Stereo
        sources:
                alsa_output.pci-0000_00_1f.3.analog-stereo.monitor/#0: Monitor of Built-in Audio Analog Stereo
                alsa_input.pci-0000_00_1f.3.analog-stereo/#1: Built-in Audio Analog Stereo
        ports:
                analog-input-internal-mic: Internal Microphone (priority 8900, latency offset 0 usec, available: unknown)
                        properties:
                                device.icon_name = "audio-input-microphone"
                analog-input-headphone-mic: Microphone (priority 8700, latency offset 0 usec, available: unknown)
                        properties:
                                device.icon_name = "audio-input-microphone"
                analog-input-headset-mic: Headset Microphone (priority 8800, latency offset 0 usec, available: unknown)
                        properties:
                                device.icon_name = "audio-input-microphone"
                analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
                        properties:
                                device.icon_name = "audio-speakers"
                analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: yes)
                        properties:
                                device.icon_name = "audio-headphones"
                hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-4: HDMI / DisplayPort 5 (priority 5500, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
$ pacmd list-sinks
1 sink(s) available.
  * index: 0
        name: <alsa_output.pci-0000_00_1f.3.analog-stereo>
        driver: <module-alsa-card.c>
        flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: SUSPENDED
        suspend cause: IDLE
        priority: 9039
        volume: front-left: 58980 /  90% / -2.75 dB,   front-right: 58980 /  90% / -2.75 dB
                balance 0.00
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: no
        current latency: 0.00 ms
        max request: 0 KiB
        max rewind: 0 KiB
        monitor source: 0
        sample spec: s16le 2ch 44100Hz
        channel map: front-left,front-right
                     Stereo
        used by: 0
        linked by: 0
        configured latency: 0.00 ms; range is 0.50 .. 2000.00 ms
        card: 0 <alsa_card.pci-0000_00_1f.3>
        module: 6
        properties:
                alsa.resolution_bits = "16"
                device.api = "alsa"
                device.class = "sound"
                alsa.class = "generic"
                alsa.subclass = "generic-mix"
                alsa.name = "ALC3266 Analog"
                alsa.id = "ALC3266 Analog"
                alsa.subdevice = "0"
                alsa.subdevice_name = "subdevice #0"
                alsa.device = "0"
                alsa.card = "0"
                alsa.card_name = "HDA Intel PCH"
                alsa.long_card_name = "HDA Intel PCH at 0xed618000 irq 146"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:1f.3"
                sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
                device.bus = "pci"
                device.vendor.id = "8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "a348"
                device.product.name = "Cannon Lake PCH cAVS"
                device.form_factor = "internal"
                device.string = "front:0"
                device.buffering.buffer_size = "352800"
                device.buffering.fragment_size = "176400"
                device.access_mode = "mmap+timer"
                device.profile.name = "analog-stereo"
                device.profile.description = "Analog Stereo"
                device.description = "Built-in Audio Analog Stereo"
                alsa.mixer_name = "Realtek ALC3266"
                alsa.components = "HDA:10ec0298,1028087c,00100103 HDA:8086280b,80860101,00100000"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        ports:
                analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
                        properties:
                                device.icon_name = "audio-speakers"
                analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: yes)
                        properties:
                                device.icon_name = "audio-headphones"
        active port: <analog-output-headphones>

After the change (capturing from Headphone Mic in alsamixer):

$ pacmd list-cards
1 card(s) available.
    index: 0
        name: <alsa_card.pci-0000_00_1f.3>
        driver: <module-alsa-card.c>
        owner module: 6
        properties:
                alsa.card = "0"
                alsa.card_name = "HDA Intel PCH"
                alsa.long_card_name = "HDA Intel PCH at 0xed618000 irq 146"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:1f.3"
                sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
                device.bus = "pci"
                device.vendor.id = "8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "a348"
                device.product.name = "Cannon Lake PCH cAVS"
                device.form_factor = "internal"
                device.string = "0"
                device.description = "Built-in Audio"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        profiles:
                input:analog-stereo: Analog Stereo Input (priority 65, available: unknown)
                output:analog-stereo: Analog Stereo Output (priority 6500, available: unknown)
                output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 6565, available: unknown)
                output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5900, available: no)
                output:hdmi-stereo+input:analog-stereo: Digital Stereo (HDMI) Output + Analog Stereo Input (priority 5965, available: unknown)
                output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 800, available: no)
                output:hdmi-surround+input:analog-stereo: Digital Surround 5.1 (HDMI) Output + Analog Stereo Input (priority 865, available: unknown)
                output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 800, available: no)
                output:hdmi-surround71+input:analog-stereo: Digital Surround 7.1 (HDMI) Output + Analog Stereo Input (priority 865, available: unknown)
                output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5700, available: no)
                output:hdmi-stereo-extra1+input:analog-stereo: Digital Stereo (HDMI 2) Output + Analog Stereo Input (priority 5765, available: unknown)
                output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 600, available: no)
                output:hdmi-surround-extra1+input:analog-stereo: Digital Surround 5.1 (HDMI 2) Output + Analog Stereo Input (priority 665, available: unknown)
                output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 600, available: no)
                output:hdmi-surround71-extra1+input:analog-stereo: Digital Surround 7.1 (HDMI 2) Output + Analog Stereo Input (priority 665, available: unknown)
                output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5700, available: no)
                output:hdmi-stereo-extra2+input:analog-stereo: Digital Stereo (HDMI 3) Output + Analog Stereo Input (priority 5765, available: unknown)
                output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 600, available: no)
                output:hdmi-surround-extra2+input:analog-stereo: Digital Surround 5.1 (HDMI 3) Output + Analog Stereo Input (priority 665, available: unknown)
                output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 600, available: no)
                output:hdmi-surround71-extra2+input:analog-stereo: Digital Surround 7.1 (HDMI 3) Output + Analog Stereo Input (priority 665, available: unknown)
                output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5700, available: no)
                output:hdmi-stereo-extra3+input:analog-stereo: Digital Stereo (HDMI 4) Output + Analog Stereo Input (priority 5765, available: unknown)
                output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 600, available: no)
                output:hdmi-surround-extra3+input:analog-stereo: Digital Surround 5.1 (HDMI 4) Output + Analog Stereo Input (priority 665, available: unknown)
                output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 600, available: no)
                output:hdmi-surround71-extra3+input:analog-stereo: Digital Surround 7.1 (HDMI 4) Output + Analog Stereo Input (priority 665, available: unknown)
                output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (priority 5700, available: no)
                output:hdmi-stereo-extra4+input:analog-stereo: Digital Stereo (HDMI 5) Output + Analog Stereo Input (priority 5765, available: unknown)
                output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (priority 600, available: no)
                output:hdmi-surround-extra4+input:analog-stereo: Digital Surround 5.1 (HDMI 5) Output + Analog Stereo Input (priority 665, available: unknown)
                output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (priority 600, available: no)
                output:hdmi-surround71-extra4+input:analog-stereo: Digital Surround 7.1 (HDMI 5) Output + Analog Stereo Input (priority 665, available: unknown)
                off: Off (priority 0, available: unknown)
        active profile: <output:analog-stereo+input:analog-stereo>
        sinks:
                alsa_output.pci-0000_00_1f.3.analog-stereo/#0: Built-in Audio Analog Stereo
        sources:
                alsa_output.pci-0000_00_1f.3.analog-stereo.monitor/#0: Monitor of Built-in Audio Analog Stereo
                alsa_input.pci-0000_00_1f.3.analog-stereo/#1: Built-in Audio Analog Stereo
        ports:
                analog-input-internal-mic: Internal Microphone (priority 8900, latency offset 0 usec, available: unknown)
                        properties:
                                device.icon_name = "audio-input-microphone"
                analog-input-headphone-mic: Microphone (priority 8700, latency offset 0 usec, available: unknown)
                        properties:
                                device.icon_name = "audio-input-microphone"
                analog-input-headset-mic: Headset Microphone (priority 8800, latency offset 0 usec, available: unknown)
                        properties:
                                device.icon_name = "audio-input-microphone"
                analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
                        properties:
                                device.icon_name = "audio-speakers"
                analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: yes)
                        properties:
                                device.icon_name = "audio-headphones"
                hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-4: HDMI / DisplayPort 5 (priority 5500, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
$ pacmd list-sinks
1 sink(s) available.
  * index: 0
        name: <alsa_output.pci-0000_00_1f.3.analog-stereo>
        driver: <module-alsa-card.c>
        flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: SUSPENDED
        suspend cause: IDLE
        priority: 9039
        volume: front-left: 58980 /  90% / -2.75 dB,   front-right: 58980 /  90% / -2.75 dB
                balance 0.00
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: no
        current latency: 0.00 ms
        max request: 0 KiB
        max rewind: 0 KiB
        monitor source: 0
        sample spec: s16le 2ch 44100Hz
        channel map: front-left,front-right
                     Stereo
        used by: 0
        linked by: 0
        configured latency: 0.00 ms; range is 0.50 .. 2000.00 ms
        card: 0 <alsa_card.pci-0000_00_1f.3>
        module: 6
        properties:
                alsa.resolution_bits = "16"
                device.api = "alsa"
                device.class = "sound"
                alsa.class = "generic"
                alsa.subclass = "generic-mix"
                alsa.name = "ALC3266 Analog"
                alsa.id = "ALC3266 Analog"
                alsa.subdevice = "0"
                alsa.subdevice_name = "subdevice #0"
                alsa.device = "0"
                alsa.card = "0"
                alsa.card_name = "HDA Intel PCH"
                alsa.long_card_name = "HDA Intel PCH at 0xed618000 irq 146"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:1f.3"
                sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
                device.bus = "pci"
                device.vendor.id = "8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "a348"
                device.product.name = "Cannon Lake PCH cAVS"
                device.form_factor = "internal"
                device.string = "front:0"
                device.buffering.buffer_size = "352800"
                device.buffering.fragment_size = "176400"
                device.access_mode = "mmap+timer"
                device.profile.name = "analog-stereo"
                device.profile.description = "Analog Stereo"
                device.description = "Built-in Audio Analog Stereo"
                alsa.mixer_name = "Realtek ALC3266"
                alsa.components = "HDA:10ec0298,1028087c,00100103 HDA:8086280b,80860101,00100000"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        ports:
                analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
                        properties:
                                device.icon_name = "audio-speakers"
                analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: yes)
                        properties:
                                device.icon_name = "audio-headphones"
        active port: <analog-output-headphones>

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