Arch Linux

eyenseo

Member

Registered: 2014-12-20

Posts: 7

Asus B450-I USB issue

Hello,

I build a new pc with the B450-I motherboard from Asus. My issue is the following: When I plug in a usb stick next to the unifying receiver from logitech (same motherboard hub I guess) then the mouse stops working. Meaning no movement, clicking or scrolling is registered.
My only lead sofar is the following section from dmsg (full https://ptpb.pw/IjsW):

[    1.305323] xhci_hcd 0000:02:00.0: hcc params 0x0200ef81 hci version 0x110 quirks 0x0000000000000410
[    1.305617] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.00
[    1.305618] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.305619] usb usb1: Product: xHCI Host Controller
[    1.305620] usb usb1: Manufacturer: Linux 5.0.0-rc5-mainline xhci-hcd
[    1.305621] usb usb1: SerialNumber: 0000:02:00.0
[    1.305707] hub 1-0:1.0: USB hub found
[    1.305718] hub 1-0:1.0: 10 ports detected
[    1.305801] ACPI Error: Method parse/execution failed \_SB.PCI0.GPP2.PTXH.RHUB.POT5._PLD, AE_AML_UNINITIALIZED_ELEMENT (20181213/psparse-531)
[    1.305890] ACPI Error: Method parse/execution failed \_SB.PCI0.GPP2.PTXH.RHUB.POT6._PLD, AE_AML_UNINITIALIZED_ELEMENT (20181213/psparse-531)
[    1.305970] ACPI Error: Method parse/execution failed \_SB.PCI0.GPP2.PTXH.RHUB.POT7._PLD, AE_AML_UNINITIALIZED_ELEMENT (20181213/psparse-531)
[    1.306051] ACPI Error: Method parse/execution failed \_SB.PCI0.GPP2.PTXH.RHUB.POT8._PLD, AE_AML_UNINITIALIZED_ELEMENT (20181213/psparse-531)
[    1.306130] ACPI Error: Method parse/execution failed \_SB.PCI0.GPP2.PTXH.RHUB.POT9._PLD, AE_AML_UNINITIALIZED_ELEMENT (20181213/psparse-531)
[    1.306207] ACPI Error: Method parse/execution failed \_SB.PCI0.GPP2.PTXH.RHUB.PO10._PLD, AE_AML_UNINITIALIZED_ELEMENT (20181213/psparse-531)
[    1.306285] ACPI Error: Method parse/execution failed \_SB.PCI0.GPP2.PTXH.RHUB.PO11._PLD, AE_AML_UNINITIALIZED_ELEMENT (20181213/psparse-531)
[    1.306362] ACPI Error: Method parse/execution failed \_SB.PCI0.GPP2.PTXH.RHUB.PO12._PLD, AE_AML_UNINITIALIZED_ELEMENT (20181213/psparse-531)
[    1.306441] ACPI Error: Method parse/execution failed \_SB.PCI0.GPP2.PTXH.RHUB.PO13._PLD, AE_AML_UNINITIALIZED_ELEMENT (20181213/psparse-531)
[    1.306519] ACPI Error: Method parse/execution failed \_SB.PCI0.GPP2.PTXH.RHUB.PO14._PLD, AE_AML_UNINITIALIZED_ELEMENT (20181213/psparse-531)
[    1.306688] xhci_hcd 0000:02:00.0: xHCI Host Controller
[    1.306690] xhci_hcd 0000:02:00.0: new USB bus registered, assigned bus number 2
[    1.306693] xhci_hcd 0000:02:00.0: Host supports USB 3.10 Enhanced SuperSpeed
[    1.306727] usb usb2: We don't know the algorithms for LPM for this host, disabling LPM.
[    1.306740] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.00
[    1.306741] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.306742] usb usb2: Product: xHCI Host Controller
[    1.306743] usb usb2: Manufacturer: Linux 5.0.0-rc5-mainline xhci-hcd
[    1.306744] usb usb2: SerialNumber: 0000:02:00.0
[    1.306801] hub 2-0:1.0: USB hub found
[    1.306808] hub 2-0:1.0: 4 ports detected
[    1.306865] ACPI Error: Method parse/execution failed \_SB.PCI0.GPP2.PTXH.RHUB.POT1._PLD, AE_AML_UNINITIALIZED_ELEMENT (20181213/psparse-531)
[    1.306948] ACPI Error: Method parse/execution failed \_SB.PCI0.GPP2.PTXH.RHUB.POT2._PLD, AE_AML_UNINITIALIZED_ELEMENT (20181213/psparse-531)
[    1.307031] ACPI Error: Method parse/execution failed \_SB.PCI0.GPP2.PTXH.RHUB.POT3._PLD, AE_AML_UNINITIALIZED_ELEMENT (20181213/psparse-531)
[    1.307114] ACPI Error: Method parse/execution failed \_SB.PCI0.GPP2.PTXH.RHUB.POT4._PLD, AE_AML_UNINITIALIZED_ELEMENT (20181213/psparse-531)
[    1.307247] xhci_hcd 0000:0a:00.3: xHCI Host Controller
[    1.307250] xhci_hcd 0000:0a:00.3: new USB bus registered, assigned bus number 3
[    1.307342] xhci_hcd 0000:0a:00.3: hcc params 0x0270f665 hci version 0x100 quirks 0x0000000000000410
[    1.307573] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.00
[    1.307574] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.307575] usb usb3: Product: xHCI Host Controller
[    1.307575] usb usb3: Manufacturer: Linux 5.0.0-rc5-mainline xhci-hcd
[    1.307576] usb usb3: SerialNumber: 0000:0a:00.3
[    1.307634] hub 3-0:1.0: USB hub found
[    1.307639] hub 3-0:1.0: 4 ports detected
[    1.307762] xhci_hcd 0000:0a:00.3: xHCI Host Controller
[    1.307763] xhci_hcd 0000:0a:00.3: new USB bus registered, assigned bus number 4
[    1.307765] xhci_hcd 0000:0a:00.3: Host supports USB 3.0  SuperSpeed
[    1.307774] usb usb4: We don't know the algorithms for LPM for this host, disabling LPM.
[    1.307792] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.00
[    1.307793] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    1.307794] usb usb4: Product: xHCI Host Controller
[    1.307795] usb usb4: Manufacturer: Linux 5.0.0-rc5-mainline xhci-hcd
[    1.307795] usb usb4: SerialNumber: 0000:0a:00.3
[    1.307852] hub 4-0:1.0: USB hub found
[    1.307857] hub 4-0:1.0: 4 ports detected

What can I do to fix that?

Edit:
Further usage of the system showed that I can use a USB 2.0 HDD next to the mouse without issue - USB sticks and USB HDDs of USB 3.0 disable the mouse though.
Everything tested against linux 4.20.7 and 5.0rc5.

Last edited by eyenseo (2019-02-10 22:06:00)

majsterek95

Member

Registered: 2017-03-21

Posts: 4

Re: Asus B450-I USB issue

Same problem on b450 chipset with ryzen 2600.
Ps. iommu=off resolve problem

Last edited by majsterek95 (2019-02-11 09:00:29)

eyenseo

Member

Registered: 2014-12-20

Posts: 7

Re: Asus B450-I USB issue

Same problem on b450 chipset with ryzen 2600.
Ps. iommu=disable resolve problem

Didn't solve the problem for me, but thanks anyways

Alko89

Member

Registered: 2012-09-16

Posts: 16

Re: Asus B450-I USB issue

I hope this thread is not to old. I'm having the same issue on Asus b450-f board with ryzen 2600 like majsterek95

eyenseo

Member

Registered: 2014-12-20

Posts: 7

Re: Asus B450-I USB issue

I hope this thread is not to old. I'm having the same issue on Asus b450-f board with ryzen 2600 like majsterek95

The good news is that the board is fine, the bad news is the problems are here to stay. It is an (hardware) issue with in the USB spec - further reading. My solution was to buy short extensions.

Alko89

Member

Registered: 2012-09-16

Posts: 16

Re: Asus B450-I USB issue

I hope this thread is not to old. I'm having the same issue on Asus b450-f board with ryzen 2600 like majsterek95

The good news is that the board is fine, the bad news is the problems are here to stay. It is an (hardware) issue with in the USB spec - further reading. My solution was to buy short extensions.

I don't understand. What this has to do with wireless? The motherboard only has ethernet and its connected with a cable.