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#1 2019-03-06 14:59:44

webcapcha
Member
Registered: 2019-02-14
Posts: 104

How figure out the cause of system freeze

During installing addons to firefox I've got freeze. Neither keyboard or mouse didn't work

[lex@home-desktop ~]$ screenfetch 
                   -`                 
                  .o+`                 lex@home-desktop
                 `ooo/                 OS: Arch Linux 
                `+oooo:                Kernel: x86_64 Linux 5.0.0-arch1-1-ARCH
               `+oooooo:               Uptime: 1m
               -+oooooo+:              Packages: 626
             `/:-:++oooo+:             Shell: bash 5.0.0
            `/++++/+++++++:            Resolution: 1920x1080
           `/++++++++++++++:           DE: KDE 5.55.0 / Plasma 5.15.2
          `/+++ooooooooooooo/`         WM: KWin
         ./ooosssso++osssssso+`        GTK Theme: Breeze [GTK3]
        .oossssso-````/ossssss+`       CPU: AMD Ryzen 5 1600X Six-Core @ 12x 3.6GHz [43.3°C]
       -osssssso.      :ssssssso.      GPU: GeForce GTX 970
      :osssssss/        osssso+++.     RAM: 1367MiB / 16039MiB
     /ossssssss/        +ssssooo/-    
   `/ossssso+/:-        -:/+osssso+-  
  `+sso+:-`                 `.-/+oso: 
 `++:.                           `-/+/
 .`                                 `/

here is a journalctl without filters (because there are no errors in particular freeze time 4-18 pm my locale time)

Mar 06 16:04:57 home-desktop sudo[993]:      lex : TTY=pts/1 ; PWD=/home/lex ; USER=root ; COMMAND=/usr/bin/pacman -S timeshift
Mar 06 16:04:57 home-desktop sudo[993]: pam_unix(sudo:session): session opened for user root by lex(uid=0)
Mar 06 16:04:57 home-desktop sudo[993]: pam_unix(sudo:session): session closed for user root
Mar 06 16:06:18 home-desktop kwin_x11[750]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 41201, resource id: 54525960, major code: 18 (ChangeProperty), minor code: 0
Mar 06 16:08:45 home-desktop kwin_x11[750]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 46920, resource id: 37751993, major code: 2 (ChangeWindowAttributes), minor code: 0
Mar 06 16:08:45 home-desktop kwin_x11[750]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 46923, resource id: 50331711, major code: 15 (QueryTree), minor code: 0
Mar 06 16:08:56 home-desktop sudo[1002]:      lex : TTY=pts/1 ; PWD=/home/lex ; USER=root ; COMMAND=/usr/bin/pacman -S kglobalaccel5
Mar 06 16:08:56 home-desktop sudo[1002]: pam_unix(sudo:session): session opened for user root by lex(uid=0)
Mar 06 16:08:56 home-desktop sudo[1002]: pam_unix(sudo:session): session closed for user root
Mar 06 16:08:58 home-desktop sudo[1004]:      lex : TTY=pts/1 ; PWD=/home/lex ; USER=root ; COMMAND=/usr/bin/pacman -S kglobalaccel
Mar 06 16:08:58 home-desktop sudo[1004]: pam_unix(sudo:session): session opened for user root by lex(uid=0)
Mar 06 16:09:09 home-desktop dbus-daemon[676]: [session uid=1000 pid=676] Reloaded configuration
Mar 06 16:09:09 home-desktop dbus-daemon[676]: [session uid=1000 pid=676] Reloaded configuration
Mar 06 16:09:09 home-desktop sudo[1004]: pam_unix(sudo:session): session closed for user root
Mar 06 16:10:20 home-desktop sudo[1031]:      lex : TTY=pts/1 ; PWD=/home/lex ; USER=root ; COMMAND=/usr/bin/pacman -S reflector
Mar 06 16:10:20 home-desktop sudo[1031]: pam_unix(sudo:session): session opened for user root by lex(uid=0)
Mar 06 16:10:22 home-desktop sudo[1031]: pam_unix(sudo:session): session closed for user root
Mar 06 16:10:34 home-desktop sudo[1059]:      lex : TTY=pts/1 ; PWD=/home/lex ; USER=root ; COMMAND=/usr/bin/pacman -S pacman-mirrorlist
Mar 06 16:10:34 home-desktop sudo[1059]: pam_unix(sudo:session): session opened for user root by lex(uid=0)
Mar 06 16:10:36 home-desktop sudo[1059]: pam_unix(sudo:session): session closed for user root
Mar 06 16:11:08 home-desktop sudo[1084]:      lex : TTY=pts/1 ; PWD=/home/lex ; USER=root ; COMMAND=/usr/bin/pacman -S xdg-user-dir
Mar 06 16:11:08 home-desktop sudo[1084]: pam_unix(sudo:session): session opened for user root by lex(uid=0)
Mar 06 16:11:08 home-desktop sudo[1084]: pam_unix(sudo:session): session closed for user root
Mar 06 16:12:05 home-desktop systemd[1]: Starting Cleanup of Temporary Directories...
Mar 06 16:12:05 home-desktop systemd[1]: systemd-tmpfiles-clean.service: Succeeded.
Mar 06 16:12:05 home-desktop systemd[1]: Started Cleanup of Temporary Directories.
Mar 06 16:12:05 home-desktop audit[1]: SERVICE_START pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=systemd-tmpfiles-clean comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
Mar 06 16:12:05 home-desktop audit[1]: SERVICE_STOP pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=systemd-tmpfiles-clean comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
Mar 06 16:12:05 home-desktop kernel: audit: type=1130 audit(1551881525.492:42): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=systemd-tmpfiles-clean comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=s>
Mar 06 16:12:05 home-desktop kernel: audit: type=1131 audit(1551881525.492:43): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=systemd-tmpfiles-clean comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=s>
Mar 06 16:12:07 home-desktop sudo[1088]:      lex : TTY=pts/1 ; PWD=/home/lex ; USER=root ; COMMAND=/usr/bin/pacman -S xdg-user-dirs
Mar 06 16:12:07 home-desktop sudo[1088]: pam_unix(sudo:session): session opened for user root by lex(uid=0)
Mar 06 16:12:09 home-desktop sudo[1088]: pam_unix(sudo:session): session closed for user root
Mar 06 16:12:42 home-desktop plasmashell[757]: org.kde.plasmaquick: Applet "Networks" loaded after 0 msec
Mar 06 16:12:42 home-desktop plasmashell[757]: org.kde.plasmaquick: Increasing score for "Networks" to 39
Mar 06 16:12:42 home-desktop NetworkManager[592]: <info>  [1551881562.9632] audit: op="statistics" arg="refresh-rate-ms" pid=757 uid=1000 result="success"
Mar 06 16:12:42 home-desktop audit[592]: USYS_CONFIG pid=592 uid=0 auid=4294967295 ses=4294967295 msg='op=statistics arg="refresh-rate-ms" pid=757 uid=1000 result=success exe="/usr/bin/NetworkManager" hostname=? addr=? terminal=? res=su>
Mar 06 16:12:42 home-desktop kernel: audit: type=1111 audit(1551881562.959:44): pid=592 uid=0 auid=4294967295 ses=4294967295 msg='op=statistics arg="refresh-rate-ms" pid=757 uid=1000 result=success exe="/usr/bin/NetworkManager" hostname>
Mar 06 16:12:45 home-desktop audit[592]: USYS_CONFIG pid=592 uid=0 auid=4294967295 ses=4294967295 msg='op=statistics arg="refresh-rate-ms" pid=757 uid=1000 result=success exe="/usr/bin/NetworkManager" hostname=? addr=? terminal=? res=su>
Mar 06 16:12:45 home-desktop NetworkManager[592]: <info>  [1551881565.2657] audit: op="statistics" arg="refresh-rate-ms" pid=757 uid=1000 result="success"
Mar 06 16:12:45 home-desktop kernel: audit: type=1111 audit(1551881565.262:45): pid=592 uid=0 auid=4294967295 ses=4294967295 msg='op=statistics arg="refresh-rate-ms" pid=757 uid=1000 result=success exe="/usr/bin/NetworkManager" hostname>
Mar 06 16:13:09 home-desktop sudo[1121]:      lex : TTY=pts/1 ; PWD=/home/lex ; USER=root ; COMMAND=/usr/bin/pacman -S ttf-droid
Mar 06 16:13:09 home-desktop sudo[1121]: pam_unix(sudo:session): session opened for user root by lex(uid=0)
Mar 06 16:13:13 home-desktop sudo[1121]: pam_unix(sudo:session): session closed for user root
Mar 06 16:13:22 home-desktop sudo[1157]:      lex : TTY=pts/1 ; PWD=/home/lex ; USER=root ; COMMAND=/usr/bin/pacman -S ttf-leberation
Mar 06 16:13:22 home-desktop sudo[1157]: pam_unix(sudo:session): session opened for user root by lex(uid=0)
Mar 06 16:13:22 home-desktop sudo[1157]: pam_unix(sudo:session): session closed for user root
Mar 06 16:13:26 home-desktop sudo[1159]:      lex : TTY=pts/1 ; PWD=/home/lex ; USER=root ; COMMAND=/usr/bin/pacman -S ttf-liberation
Mar 06 16:13:26 home-desktop sudo[1159]: pam_unix(sudo:session): session opened for user root by lex(uid=0)
Mar 06 16:13:29 home-desktop sudo[1159]: pam_unix(sudo:session): session closed for user root
Mar 06 16:13:40 home-desktop sudo[1195]:      lex : TTY=pts/1 ; PWD=/home/lex ; USER=root ; COMMAND=/usr/bin/pacman -S indic-otf
Mar 06 16:13:40 home-desktop sudo[1195]: pam_unix(sudo:session): session opened for user root by lex(uid=0)
Mar 06 16:13:40 home-desktop sudo[1195]: pam_unix(sudo:session): session closed for user root
Mar 06 16:13:54 home-desktop sudo[1199]:      lex : TTY=pts/1 ; PWD=/home/lex ; USER=root ; COMMAND=/usr/bin/pacman -S ttf-indic-otf
Mar 06 16:13:54 home-desktop sudo[1199]: pam_unix(sudo:session): session opened for user root by lex(uid=0)
Mar 06 16:13:56 home-desktop sudo[1199]: pam_unix(sudo:session): session closed for user root
Mar 06 16:14:08 home-desktop sudo[1239]:      lex : TTY=pts/1 ; PWD=/home/lex ; USER=root ; COMMAND=/usr/bin/pacman -S inconsolata
Mar 06 16:14:08 home-desktop sudo[1239]: pam_unix(sudo:session): session opened for user root by lex(uid=0)
Mar 06 16:14:08 home-desktop sudo[1239]: pam_unix(sudo:session): session closed for user root
Mar 06 16:14:13 home-desktop sudo[1241]:      lex : TTY=pts/1 ; PWD=/home/lex ; USER=root ; COMMAND=/usr/bin/pacman -S ttf-inconsolata
Mar 06 16:14:13 home-desktop sudo[1241]: pam_unix(sudo:session): session opened for user root by lex(uid=0)
Mar 06 16:14:15 home-desktop sudo[1241]: pam_unix(sudo:session): session closed for user root
Mar 06 16:14:23 home-desktop sudo[1277]:      lex : TTY=pts/1 ; PWD=/home/lex ; USER=root ; COMMAND=/usr/bin/pacman -S ttf-dejavu
Mar 06 16:14:23 home-desktop sudo[1277]: pam_unix(sudo:session): session opened for user root by lex(uid=0)
Mar 06 16:14:27 home-desktop sudo[1277]: pam_unix(sudo:session): session closed for user root
Mar 06 16:14:39 home-desktop sudo[1313]:      lex : TTY=pts/1 ; PWD=/home/lex ; USER=root ; COMMAND=/usr/bin/pacman -S ttf-bitstream-vera
Mar 06 16:14:39 home-desktop sudo[1313]: pam_unix(sudo:session): session opened for user root by lex(uid=0)
Mar 06 16:14:41 home-desktop sudo[1313]: pam_unix(sudo:session): session closed for user root
Mar 06 16:14:54 home-desktop sudo[1349]:      lex : TTY=pts/1 ; PWD=/home/lex ; USER=root ; COMMAND=/usr/bin/pacman -S terminus-font
Mar 06 16:14:54 home-desktop sudo[1349]: pam_unix(sudo:session): session opened for user root by lex(uid=0)
Mar 06 16:14:56 home-desktop sudo[1349]: pam_unix(sudo:session): session closed for user root
Mar 06 16:15:09 home-desktop sudo[1385]:      lex : TTY=pts/1 ; PWD=/home/lex ; USER=root ; COMMAND=/usr/bin/pacman -S noto-fonts-emoji
Mar 06 16:15:09 home-desktop sudo[1385]: pam_unix(sudo:session): session opened for user root by lex(uid=0)
Mar 06 16:15:13 home-desktop sudo[1385]: pam_unix(sudo:session): session closed for user root
Mar 06 16:15:47 home-desktop kdeinit5[1422]: Qt: Session management error: networkIdsList argument is NULL
Mar 06 16:15:50 home-desktop kwin_x11[750]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 59415, resource id: 54525960, major code: 18 (ChangeProperty), minor code: 0
Mar 06 16:15:50 home-desktop kwin_x11[750]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 59419, resource id: 52428907, major code: 18 (ChangeProperty), minor code: 0
Mar 06 16:15:50 home-desktop kwin_x11[750]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 59433, resource id: 35651747, major code: 18 (ChangeProperty), minor code: 0
Mar 06 16:15:52 home-desktop plasmashell[757]: org.kde.plasmaquick: Applet "Application Launcher" loaded after 0 msec
Mar 06 16:15:52 home-desktop plasmashell[757]: org.kde.plasmaquick: Increasing score for "Application Launcher" to 99
Mar 06 16:15:53 home-desktop kwin_x11[750]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 60469, resource id: 35651749, major code: 18 (ChangeProperty), minor code: 0
Mar 06 16:15:53 home-desktop kdeinit5[1436]: Qt: Session management error: networkIdsList argument is NULL
Mar 06 16:16:01 home-desktop plasmashell[757]: qt.qpa.xcb: QXcbConnection: XCB error: 2 (BadValue), sequence: 7659, resource id: 52428806, major code: 142 (Unknown), minor code: 3
Mar 06 16:16:01 home-desktop plasmashell[757]: qt.qpa.xcb: QXcbConnection: XCB error: 152 (Unknown), sequence: 7660, resource id: 35651735, major code: 143 (Unknown), minor code: 2
Mar 06 16:16:24 home-desktop kwin_x11[750]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 2018, resource id: 54525960, major code: 18 (ChangeProperty), minor code: 0
Mar 06 16:16:24 home-desktop kdeinit5[1443]: Qt: Session management error: networkIdsList argument is NULL
Mar 06 16:16:30 home-desktop baloo_filemetadata_temp_extractor[1448]: QMap()
Mar 06 16:16:38 home-desktop baloo_filemetadata_temp_extractor[1449]: QMap()
Mar 06 16:17:26 home-desktop plasmashell[757]: qt.qpa.xcb: QXcbConnection: XCB error: 2 (BadValue), sequence: 8811, resource id: 52428806, major code: 142 (Unknown), minor code: 3
Mar 06 16:17:30 home-desktop krunner[755]: 
Mar 06 16:17:31 home-desktop dbus-daemon[676]: [session uid=1000 pid=676] Activating via systemd: service name='org.a11y.Bus' unit='at-spi-dbus-bus.service' requested by ':1.41' (uid=1000 pid=1458 comm="/usr/lib/firefox/firefox ")
Mar 06 16:17:31 home-desktop systemd[663]: Starting Accessibility services bus...
Mar 06 16:17:31 home-desktop dbus-daemon[676]: [session uid=1000 pid=676] Successfully activated service 'org.a11y.Bus'
Mar 06 16:17:31 home-desktop systemd[663]: Started Accessibility services bus.
Mar 06 16:17:43 home-desktop kdeinit5[706]: Registering ":1.44/StatusNotifierItem" to system tray
-- Reboot --
Mar 06 16:20:28 home-desktop kernel: Linux version 5.0.0-arch1-1-ARCH (builduser@heftig-18825) (gcc version 8.2.1 20181127 (GCC)) #1 SMP PREEMPT Mon Mar 4 14:11:43 UTC 2019
Mar 06 16:20:28 home-desktop kernel: Command line: BOOT_IMAGE=/vmlinuz-linux root=UUID=0e10933e-ea43-47f2-b5a4-3b789113b31c rw quiet
Mar 06 16:20:28 home-desktop kernel: KERNEL supported cpus:
Mar 06 16:20:28 home-desktop kernel:   Intel GenuineIntel
Mar 06 16:20:28 home-desktop kernel:   AMD AuthenticAMD
Mar 06 16:20:28 home-desktop kernel:   Hygon HygonGenuine
Mar 06 16:20:28 home-desktop kernel:   Centaur CentaurHauls
Mar 06 16:20:28 home-desktop kernel: x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers'
Mar 06 16:20:28 home-desktop kernel: x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers'
Mar 06 16:20:28 home-desktop kernel: x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers'
Mar 06 16:20:28 home-desktop kernel: x86/fpu: xstate_offset[2]:  576, xstate_sizes[2]:  256

I did hard reboot with reset button...

Last edited by webcapcha (2019-03-06 15:01:08)

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#2 2019-03-06 19:33:12

bugsmanagement
Member
Registered: 2017-04-21
Posts: 201

Re: How figure out the cause of system freeze

Hello there,

Can you drop to TTY or enable SSH server and remote it and get the output of 'dmesg' when it's frozen? Better yet, how about 'journalctl -b -1', this is assuming your last boot included the freeze?

Regards

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#3 2019-03-06 19:37:16

webcapcha
Member
Registered: 2019-02-14
Posts: 104

Re: How figure out the cause of system freeze

Unfortunately no. I tried several times. Neither Ctrl + Alt + F1/F2/F3/F4/F5/F5/.... don't work. My keyboard don't have some Fn buttons or similar.

About ssh, it's interesting idea. I'll set up it.

Last edited by webcapcha (2019-03-06 19:54:54)

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#4 2019-03-06 19:58:24

bugsmanagement
Member
Registered: 2017-04-21
Posts: 201

Re: How figure out the cause of system freeze

How about the output of your previous boot? 'journalctl -b -1', when the freeze occurred? You could increase the '-b' argument, eg -2 -3, this will increment to earlier boot logs.

By any chance, are you on Kernel 5.0.0?

EDIT:

FYI, you might be interested in REISUB, see https://wiki.archlinux.org/index.php/Ke … uts#Kernel

Regards

Last edited by bugsmanagement (2019-03-06 20:08:35)

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#5 2019-03-15 13:26:30

webcapcha
Member
Registered: 2019-02-14
Posts: 104

Re: How figure out the cause of system freeze

bugsmanagement wrote:

Hello there,

Can you drop to TTY or enable SSH server and remote it and get the output of 'dmesg' when it's frozen? Better yet, how about 'journalctl -b -1', this is assuming your last boot included the freeze?
Regards

Freeze happened one more time. I can confirm that ssh couldn't was established during freeze. But it definitely work, I've been checking it every day.
I am continue monitoring the system.

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#6 2019-03-31 07:34:43

webcapcha
Member
Registered: 2019-02-14
Posts: 104

Re: How figure out the cause of system freeze

One more freeze. As you can see it happened not so often. Last was on 15s of March.
Here is full journalctl log https://pastebin.com/HF4u60L5

Between Mar 31 10:22:48 and Mar 31 09:10:04 I just left system as is, to see maybe it will unfreeze magical way.

I was browsing when the system hanged on. Nothing special was opened. And I didn't see overheating.

Last edited by webcapcha (2019-03-31 07:37:22)

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#7 2019-03-31 13:30:51

HaCeMei
Member
Registered: 2013-03-24
Posts: 37

Re: How figure out the cause of system freeze

Search the web for "ryzen" "freeze" "c-states"


No new thing under the sun

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