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#1 2019-04-29 08:02:56

dun32
Member
Registered: 2012-10-31
Posts: 22

[CLOSED] Asus Zenbook UX533FD don't boot with intel-ucode 20190312-1

Hey all,

I had to downgrade intel-ucode to oldest 20180807.a-1 because my laptop won't boot with the latest version.

After update, when I reboot, the laptop powers on, the Asus splash screen appears then nothing else happen. I have to force it to shutdown by pressing the power on button for 15 seconds, then boot on archlinux usb key to downgrade.
After downgrade, everything run fine.

I'm struggeling with that since this update have been published in extra repo.

All system packages are up to date :

$ pacman -Q | grep -e linux-lts -e systemd -e intel-ucode -e iucode
intel-ucode 20180807.a-1
iucode-tool 2.3.1-2
linux-lts 4.19.37-1
linux-lts-headers 4.19.37-1
systemd 242.16-1
systemd-libs 242.16-1
systemd-sysvcompat 242.16-1

It boots with systemd EFI :

$ cat /boot/loader/entries/arch-lts.conf 
title	Arch Linux lts
linux	/vmlinuz-linux-lts
initrd	/intel-ucode.img
initrd	/initramfs-linux-lts.img
options	root=UUID=522a7ae9-8ad6-441e-85e2-baf1074be7f2  rw quiet
$ cat /boot/loader/loader.conf 
default arch-lts

I've looked up for the package details and it shows that iucode-tool is a new dependency and it didn't install with intel-code 20190312-1 update so I've installed it with a

$ pacman -S iucode-tool

Then I've tried to updatee intel-ucode again, no changes.

I've tried to makepkg the original PKGBUILD from extra repo, no chances...

Since this update have been published, I ignore it in pacman.conf but what can I do more to update this package ?

Please, forgive my bad language,

Thanks

[EDIT]
Processor shows 8 cores :

$ head -n26 /proc/cpuinfo 
processor	: 0
vendor_id	: GenuineIntel
cpu family	: 6
model		: 142
model name	: Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz
stepping	: 11
microcode	: 0x98
cpu MHz		: 800.029
cache size	: 8192 KB
physical id	: 0
siblings	: 8
core id		: 0
cpu cores	: 4
apicid		: 0
initial apicid	: 0
fpu		: yes
fpu_exception	: yes
cpuid level	: 22
wp		: yes
flags		: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf tsc_known_freq pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb invpcid_single ssbd ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp flush_l1d arch_capabilities
bugs		: spectre_v1 spectre_v2 spec_store_bypass
bogomips	: 3984.00
clflush size	: 64
cache_alignment	: 64
address sizes	: 39 bits physical, 48 bits virtual
power management:

More informations :

$ lspci 
00:00.0 Host bridge: Intel Corporation Device 3e34 (rev 0b)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (Whiskey Lake)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 0b)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Cannon Point-LP Thermal Controller (rev 30)
00:14.0 USB controller: Intel Corporation Cannon Point-LP USB 3.1 xHCI Controller (rev 30)
00:14.2 RAM memory: Intel Corporation Cannon Point-LP Shared SRAM (rev 30)
00:14.3 Network controller: Intel Corporation Cannon Point-LP CNVi [Wireless-AC] (rev 30)
00:14.5 SD Host controller: Intel Corporation Device 9df5 (rev 30)
00:15.0 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP Serial IO I2C Controller #0 (rev 30)
00:15.1 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP Serial IO I2C Controller #1 (rev 30)
00:15.3 Serial bus controller [0c80]: Intel Corporation Device 9deb (rev 30)
00:16.0 Communication controller: Intel Corporation Cannon Point-LP MEI Controller #1 (rev 30)
00:19.0 Serial bus controller [0c80]: Intel Corporation Device 9dc5 (rev 30)
00:1c.0 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port #1 (rev f0)
00:1c.4 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port #5 (rev f0)
00:1d.0 PCI bridge: Intel Corporation Cannon Point-LP PCI Express Root Port #13 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Cannon Point-LP LPC Controller (rev 30)
00:1f.3 Audio device: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 30)
00:1f.4 SMBus: Intel Corporation Cannon Point-LP SMBus Controller (rev 30)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP SPI Controller (rev 30)
02:00.0 3D controller: NVIDIA Corporation GP107M [GeForce GTX 1050 Mobile] (rev ff)
03:00.0 Non-Volatile memory controller: Sandisk Corp WD Black 2018/PC SN520 NVMe SSD (rev 01)

Last edited by dun32 (2019-04-29 09:26:03)

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#2 2019-04-29 08:33:55

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 21,426

Re: [CLOSED] Asus Zenbook UX533FD don't boot with intel-ucode 20190312-1

Remove the quiet, add debug instead, see if you get kernel messages, if you don't and have to reboot check your journal of the failing boot from the live usb with

journalctl -b-1

. FWIW since the microcode doesn't have any other dependencies, it is safe to keep it on a downgraded version if you actually have issues with the update it installs, and retry on a new version.

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#3 2019-04-29 09:14:43

dun32
Member
Registered: 2012-10-31
Posts: 22

Re: [CLOSED] Asus Zenbook UX533FD don't boot with intel-ucode 20190312-1

Thanks @V1del

Ok, I've tested that : replace quiet by debug in kernel command line, update intel-ucode then reboot.
Stil this Asus splash screen and nothing else.
Force shutdown then reboot with my arch live USB, mount SSD parts, arch-chroot and the result is : journalctl -b-1 shows me the earliest boot at 9:11am, without the debug boot option, not the one I've just made at 10:54am...
The last boot seems to be given with journalctl -b :

# cat journalctl-b.txt 
-- Logs begin at Sun 2019-01-13 21:29:21 CET, end at Mon 2019-04-29 10:54:51 CEST. --
-- No entries --

Then I downgraded again, uncomment my ignored packages in pacman.conf, switched kernel command line to quiet then reboot, everything is fine.

It does not surprise me because I just see the Asus splash screen nothing happen, even with the debug option in kernel command line, like if the chipset can't boot or can't find any CPU.

You're right, I'll keep this package in the ignored packages, wait for the next update and open an issue at intel-Linux-Processor-Microcode-Data-Files to inform the dev team.

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#4 2019-04-29 14:06:22

ewaller
Administrator
From: Pasadena, CA
Registered: 2009-07-13
Posts: 19,739

Re: [CLOSED] Asus Zenbook UX533FD don't boot with intel-ucode 20190312-1

Please don't tag your thread as [closed].  Used [solved] or other appropriate tag.  A closed thread implies a moderator action whereby posts can no longer be added to a thread.  Thanks


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