Arch Linux

slick_willie

Member

Registered: 2019-08-29

Posts: 4

Firefox profile cannot be loaded. It may be missing or inaccessible.

Attempting to launch Firefox from dmenu or terminal produces this error.

I have attempted the solutions suggested here, with no success:

https://askubuntu.com/questions/350968/ … iles-in-yo

Attempting to launch the profile manager, as suggested here, produces the same error:

https://support.mozilla.org/en-US/kb/pr … -is-closed

I have verified that my user has ownership of the ~/.mozilla/firefox folder, with read and write privileges.

Any suggestions?

dockland

Member

From: Sweden

Registered: 2015-06-06

Posts: 861

Re: Firefox profile cannot be loaded. It may be missing or inaccessible.

Check your users home directory permission(s)

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I possess a device, in my pocket, that is capable of accessing the entirety of information known to man.
I use it to look at funny pictures of cats and to argue with strangers.

slick_willie

Member

Registered: 2019-08-29

Posts: 4

Re: Firefox profile cannot be loaded. It may be missing or inaccessible.

Check your users home directory permission(s)

Output of ls -l
drwxrwxrwx 35 william william  4096 Aug 28 17:39 william

william is the user that is trying to open firefox, and the owner of ~/.mozilla

dockland

Member

From: Sweden

Registered: 2015-06-06

Posts: 861

Re: Firefox profile cannot be loaded. It may be missing or inaccessible.

Is there anything in ~/.mozilla directory at all or is it empty?

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I possess a device, in my pocket, that is capable of accessing the entirety of information known to man.
I use it to look at funny pictures of cats and to argue with strangers.

slick_willie

Member

Registered: 2019-08-29

Posts: 4

Re: Firefox profile cannot be loaded. It may be missing or inaccessible.

It contains /firefox/ and /systemextensionsdev
No profiles.

loqs

Member

Registered: 2014-03-06

Posts: 18,860

Re: Firefox profile cannot be loaded. It may be missing or inaccessible.

What is the output of the following

type -a firefox
strace -e trace=%file firefox

dockland

Member

From: Sweden

Registered: 2015-06-06

Posts: 861

Re: Firefox profile cannot be loaded. It may be missing or inaccessible.

Been reading a lot about this issue since your thread. Did you perhaps create your home folders (eg. xdg) as root?

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I possess a device, in my pocket, that is capable of accessing the entirety of information known to man.
I use it to look at funny pictures of cats and to argue with strangers.

slick_willie

Member

Registered: 2019-08-29

Posts: 4

Re: Firefox profile cannot be loaded. It may be missing or inaccessible.

Forgive the improper formatting, if somebody could tell me how, I'd appreciate it.

type -a firefox gives:
firefox is /usr/bin/firefox
and
strace -e trace=%file firefox gives produces way too long of an output and also throws up the same error message. Most of the lines output look something like this:
openat(AT_FDCWD, "/usr/share/sounds/C/window-close.wav", O_RDONLY) = -1 ENOENT (No such file or directory)

I transferred my home directory from a previous install on the same device using an NTFS drive. The directory was created too long ago for me to remember if I created it as root. I know I ran into permission issues on the previous install, but had no problem getting firefox or X to start. On this install I also had issues with X but managed to fix with chown. I remember reading that NTFS is incompatible with permissions, so I suspect this is the cause of my problems.

Last edited by slick_willie (2019-08-30 17:16:40)

loqs

Member

Registered: 2014-03-06

Posts: 18,860

Re: Firefox profile cannot be loaded. It may be missing or inaccessible.

Please see the tip box from List_of_applications#Pastebin_clients to post the strace output

strace -e trace=%file &> strace.log

Also the output of the following

stat .mozilla/ .mozilla/firefox

Edit:
What chown command did you use to change the permissions on the users home directory?

Last edited by loqs (2019-08-30 17:46:11)