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#1 2019-10-09 04:52:55

h3b
Member
Registered: 2019-09-01
Posts: 3

Huion graphic tablet not recognized after updates

Hi!

Recently my Huion 1060plus started to not being recognized in my updated computers. I tried the tablet in a laptop that has not been updated (about two months) and it worked flawlessly.

Here is a comparison of dmesg:

Up to date computers:

[ 4168.587592] usb 1-1.1: new full-speed USB device number 13 using xhci_hcd
[ 4168.990456] usb 1-1.1: New USB device found, idVendor=256c, idProduct=006e, bcdDevice=30.00
[ 4168.990461] usb 1-1.1: New USB device strings: Mfr=5, Product=6, SerialNumber=0
[ 4168.990463] usb 1-1.1: Product: PenTablet 
[ 4169.003082] usb 1-1.1: can't set config #1, error -32

by contrast this is what I get in the old laptop:

[   62.724538] usb 2-3.1: new full-speed USB device number 3 using xhci_hcd
[   62.851463] usb 2-3.1: New USB device found, idVendor=256c, idProduct=006e, bcdDevice=30.00
[   62.851470] usb 2-3.1: New USB device strings: Mfr=5, Product=6, SerialNumber=0
[   62.851475] usb 2-3.1: Product: PenTablet 
[   62.909757] hidraw: raw HID events driver (C) Jiri Kosina
[   62.929599] usbcore: registered new interface driver usbhid
[   62.929601] usbhid: USB HID core driver
[   62.939433] input: PenTablet  as /devices/pci0000:00/0000:00:14.0/usb2/2-3/2-3.1/2-3.1:1.0/0003:256C:006E.0001/input/input15
[   62.939691] input: PenTablet  Mouse as /devices/pci0000:00/0000:00:14.0/usb2/2-3/2-3.1/2-3.1:1.0/0003:256C:006E.0001/input/input16
[   62.939804] hid-generic 0003:256C:006E.0001: input,hidraw0: USB HID v1.11 Mouse [PenTablet ] on usb-0000:00:14.0-3.1/input0
[   62.943515] input: PenTablet  Mouse as /devices/pci0000:00/0000:00:14.0/usb2/2-3/2-3.1/2-3.1:1.1/0003:256C:006E.0002/input/input17
[   62.943646] input: PenTablet  as /devices/pci0000:00/0000:00:14.0/usb2/2-3/2-3.1/2-3.1:1.1/0003:256C:006E.0002/input/input18
[   62.943805] hid-generic 0003:256C:006E.0002: input,hiddev0,hidraw1: USB HID v1.11 Mouse [PenTablet ] on usb-0000:00:14.0-3.1/input1
[   62.944370] input: PenTablet  Keyboard as /devices/pci0000:00/0000:00:14.0/usb2/2-3/2-3.1/2-3.1:1.2/0003:256C:006E.0003/input/input19
[   62.951136] usb 2-3.4: new high-speed USB device number 4 using xhci_hcd
[   62.997966] input: PenTablet  Consumer Control as /devices/pci0000:00/0000:00:14.0/usb2/2-3/2-3.1/2-3.1:1.2/0003:256C:006E.0003/input/input20
[   62.998070] input: PenTablet  System Control as /devices/pci0000:00/0000:00:14.0/usb2/2-3/2-3.1/2-3.1:1.2/0003:256C:006E.0003/input/input21
[   62.998161] hid-generic 0003:256C:006E.0003: input,hidraw2: USB HID v1.0b Keyboard [PenTablet ] on usb-0000:00:14.0-3.1/input2

Any comment on how to solve this is appreciated.

Thanks!

h3b

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#2 2019-10-16 18:25:33

WebFreak001
Member
Registered: 2016-10-05
Posts: 7

Re: Huion graphic tablet not recognized after updates

hi, I had the same issue with the same tablet and I'm not exactly sure what caused it to be honest, but I have fixed it for me now.

Before I had the digimend-kernel-drivers-dkms-git package installed from the AUR and it used to make the tablet work, but now it doesn't seem to work anymore. (Tried uninstalling and reinstalling it but it didn't fix it)

When I first got the tablet and didn't have the digimend kernel drivers installed, it used to work with just the kernel and no extra drivers, (with limited functionality) but now it doesn't seem to be that way anymore.

To fix it, instead of using the AUR package mentioned above, I manually installed the digimend kernel drivers from their github: https://github.com/DIGImend/digimend-kernel-drivers

This made the tablet work again for now. I'm not sure if this will persist across kernel upgrades and it will probably need to be reapplied then, but until the AUR package there works, this seems like an easy solution.

What I think might have happened is that Huion re-released the tablet with the same USB ID (256c:006e) as "Huion New 1060 Plus" which is still used on the old Huion 1060 Plus tablets like the one I have. Possibly the driver code for that USB id was deactivated or something like that because of that device change, but that's just speculation. See: https://digimend.github.io/tablets/Huion_New_1060_Plus/

Point is, if you install the digimend drivers manually, it will start working again. Digimend also submits their patches upstream too so in the future this "new" tablet might come to the kernel again.

Hope this helps

EDIT:

This didn't seem to be a working/reproducible solution. Possibly I just had random luck plugging my tablet out and in often enough that it eventually worked for one try. I didn't try it further then, but now I noticed the bug is still occurring even with digimend v10 installed. So possibly digimend is having some effect on this, but even after removing and reinstalling it I couldn't seem to reproduce the success. I still think with digimend this should work afterwards better but it seems like right now this isn't the fix.

- WebFreak

Last edited by WebFreak001 (2019-10-21 19:58:55)

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#3 2019-10-16 18:48:42

loqs
Member
Registered: 2014-03-06
Posts: 8,821

Re: Huion graphic tablet not recognized after updates

Which kernel did the issue first occur with?

Last edited by loqs (2019-10-16 18:51:57)

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#4 2019-10-21 02:44:47

h3b
Member
Registered: 2019-09-01
Posts: 3

Re: Huion graphic tablet not recognized after updates

Thanks for your replies!

@WebFreak001 I tried your suggestion of installing digimend kernel drivers but my tablet is still not recognized sad

@loqs This is not the last kernel it worked, but it is one that for sure works (an old laptop has it installed and my tablet is working there). 5.2.8-arch1-1-ARCH

Thanks,

h3b

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