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#1 2019-10-24 19:39:25

evn
Member
Registered: 2019-10-09
Posts: 4

Having trouble getting audio to work on laptop

Hi guys,

I have a fresh Arch linux installation on my laptop and I'm not sure how to go about getting the audio to work. I've installed KDE Plasma which comes with PulseAudio and an applet for that. According to the PulseAudio wiki page it should work to some degree automatically. I've noticed that PulseAudio comes with pulseaudio.service and pulseaudio.socket, however running 'systemctl status pulseaudio.service' yields 'Unit pulseaudio.service could not be found.'

I realise I've not given a lot of information to work with but I don't know what information is useful or how to get it. Please advise me.

EDIT: Might also be worth mentioning that I installed Fedora and Debian onto the machine previously and sound did not work in either of those  cases either.

Last edited by evn (2019-10-24 19:42:30)

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#2 2019-10-24 19:52:43

WSDMatty
Member
Registered: 2019-08-27
Posts: 20

Re: Having trouble getting audio to work on laptop

Can you give more information about your hardware? What make/model laptop, audio card, etc? That would help in diagnosing the problem.

Also: Has the audio worked under any OS? It could be that there's a hardware problem and your audio is just borked.

Also; the following two command examples will show whether your system is recognizing any audio devices.

$ lspci | grep "Audio"    

00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 05)
01:00.1 Audio device: NVIDIA Corporation GF108 High Definition Audio Controller (rev a1)
$ lspci -k | grep -A2 "Audio"

00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 05)
        Subsystem: Dell 6 Series/C200 Series Chipset Family High Definition Audio Controller
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel
--
01:00.1 Audio device: NVIDIA Corporation GF108 High Definition Audio Controller (rev a1)
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel

Last edited by WSDMatty (2019-10-24 19:58:22)

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#3 2019-10-24 20:02:18

evn
Member
Registered: 2019-10-09
Posts: 4

Re: Having trouble getting audio to work on laptop

Yes sorry. The laptop is a Dell Inspiron 15 5570. According the the manual the Audio controller is 'Realtek ALC3234 with Waves MaxxAudio Pro.'

lscpi -v:

00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
        Subsystem: Dell Sunrise Point-LP HD Audio
        Flags: bus master, fast devsel, latency 32, IRQ 131
        Memory at d2328000 (64-bit, non-prefetchable) [size=16K]
        Memory at d2300000 (64-bit, non-prefetchable) [size=64K]
        Capabilities: [50] Power Management version 3
        Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
        Kernel driver in use: snd_hda_intel
        Kernel modules: snd_hda_intel, snd_soc_skl

The audio did work on this laptop under Windows and I did have it working under Arch 1 year ago, but I have no memory of how I managed to get it to work then.

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#4 2019-10-31 14:35:25

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 7,771

Re: Having trouble getting audio to work on laptop

Post

sudo fuser -v /dev/snd/*
aplay -lL
amixer -c0
pacmd list-cards
pacmd list-sinks
pacmd list-sink.inputs

during a playback attempt.

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