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#1 2019-12-14 16:21:28

Attius_Sullivan
Member
Registered: 2019-11-02
Posts: 49

[Solved] Intel Dual AC 9560 no interface for wifi

Hi,

I've recently installed Arch Linux on a new Laptop with the Intel Dual AC 9560. In the livesystem Wi-Fi worked perfectly fine (executing wifi-menu, enter the password and bam connected via Wi-Fi). But now in the installed system after booting trying to connect via the Networkmanager fails, and ip link only shows the loopback interface and the interface for ethernet (via cable).

Oh and I've already installed linux-firmware

My dmesg log: (dmesg | grep iwlwifi)

[    4.239079] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-Qu-b0-jf-b0-50.ucode failed with error -2
[    4.239093] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-Qu-b0-jf-b0-49.ucode failed with error -2
[    4.240130] iwlwifi 0000:00:14.3: TLV_FW_FSEQ_VERSION: FSEQ Version: 43.2.23.17
[    4.240355] iwlwifi 0000:00:14.3: loaded firmware version 48.4fa0041f.0 op_mode iwlmvm
[    4.426037] iwlwifi 0000:00:14.3: Detected Intel(R) Wireless-AC 9560, REV=0x354
[    5.459185] iwlwifi 0000:00:14.3: Collecting data: trigger 15 fired.
[    5.460269] iwlwifi 0000:00:14.3: Start IWL Error Log Dump:
[    5.460270] iwlwifi 0000:00:14.3: Status: 0x00000000, count: 1270667971
[    5.460271] iwlwifi 0000:00:14.3: Loaded firmware version: 48.4fa0041f.0
[    5.460272] iwlwifi 0000:00:14.3: 0x0C3739F2 | ADVANCED_SYSASSERT          
[    5.460283] iwlwifi 0000:00:14.3: 0x1887975E | trm_hw_status0
[    5.460284] iwlwifi 0000:00:14.3: 0xEA59542F | trm_hw_status1
[    5.460285] iwlwifi 0000:00:14.3: 0xD36D3AAA | branchlink2
[    5.460285] iwlwifi 0000:00:14.3: 0x6E9ECD08 | interruptlink1
[    5.460286] iwlwifi 0000:00:14.3: 0x63BCA089 | interruptlink2
[    5.460287] iwlwifi 0000:00:14.3: 0x51D90799 | data1
[    5.460287] iwlwifi 0000:00:14.3: 0x76F1C9B4 | data2
[    5.460288] iwlwifi 0000:00:14.3: 0x80829F11 | data3
[    5.460289] iwlwifi 0000:00:14.3: 0xACF02EAD | beacon time
[    5.460290] iwlwifi 0000:00:14.3: 0x0CC069E3 | tsf low
[    5.460290] iwlwifi 0000:00:14.3: 0x610E2951 | tsf hi
[    5.460291] iwlwifi 0000:00:14.3: 0xC67ABE3A | time gp1
[    5.460292] iwlwifi 0000:00:14.3: 0x7D779932 | time gp2
[    5.460293] iwlwifi 0000:00:14.3: 0xEA472662 | uCode revision type
[    5.460294] iwlwifi 0000:00:14.3: 0xEF352A3A | uCode version major
[    5.460294] iwlwifi 0000:00:14.3: 0x844D48D9 | uCode version minor
[    5.460295] iwlwifi 0000:00:14.3: 0x8EB973F3 | hw version
[    5.460296] iwlwifi 0000:00:14.3: 0x678D887D | board version
[    5.460296] iwlwifi 0000:00:14.3: 0x727C2BE5 | hcmd
[    5.460297] iwlwifi 0000:00:14.3: 0x32A03480 | isr0
[    5.460298] iwlwifi 0000:00:14.3: 0x7490B620 | isr1
[    5.460299] iwlwifi 0000:00:14.3: 0xC938EB15 | isr2
[    5.460299] iwlwifi 0000:00:14.3: 0x46C5469C | isr3
[    5.460300] iwlwifi 0000:00:14.3: 0x5A4E1FB8 | isr4
[    5.460301] iwlwifi 0000:00:14.3: 0x4C11477A | last cmd Id
[    5.460302] iwlwifi 0000:00:14.3: 0x9794422E | wait_event
[    5.460302] iwlwifi 0000:00:14.3: 0x729FA0D4 | l2p_control
[    5.460303] iwlwifi 0000:00:14.3: 0x6980EAD6 | l2p_duration
[    5.460304] iwlwifi 0000:00:14.3: 0xE1DA34D7 | l2p_mhvalid
[    5.460305] iwlwifi 0000:00:14.3: 0xFA69B0BB | l2p_addr_match
[    5.460305] iwlwifi 0000:00:14.3: 0xDA8D31E2 | lmpm_pmg_sel
[    5.460306] iwlwifi 0000:00:14.3: 0x26BC91CA | timestamp
[    5.460307] iwlwifi 0000:00:14.3: 0x3F6F8CC6 | flow_handler
[    5.460698] iwlwifi 0000:00:14.3: Start IWL Error Log Dump:
[    5.460699] iwlwifi 0000:00:14.3: Status: 0x00000000, count: 7
[    5.460700] iwlwifi 0000:00:14.3: 0x201013F1 | ADVANCED_SYSASSERT
[    5.460700] iwlwifi 0000:00:14.3: 0x00000000 | umac branchlink1
[    5.460701] iwlwifi 0000:00:14.3: 0xC008CF5C | umac branchlink2
[    5.460702] iwlwifi 0000:00:14.3: 0x00000000 | umac interruptlink1
[    5.460713] iwlwifi 0000:00:14.3: 0x00000000 | umac interruptlink2
[    5.460714] iwlwifi 0000:00:14.3: 0x00000003 | umac data1
[    5.460715] iwlwifi 0000:00:14.3: 0x20000302 | umac data2
[    5.460716] iwlwifi 0000:00:14.3: 0x01300202 | umac data3
[    5.460716] iwlwifi 0000:00:14.3: 0x00000030 | umac major
[    5.460717] iwlwifi 0000:00:14.3: 0x4FA0041F | umac minor
[    5.460718] iwlwifi 0000:00:14.3: 0x00005CAA | frame pointer
[    5.460719] iwlwifi 0000:00:14.3: 0xC0887F58 | stack pointer
[    5.460719] iwlwifi 0000:00:14.3: 0x00000000 | last host cmd
[    5.460720] iwlwifi 0000:00:14.3: 0x00000000 | isr status reg
[    5.460758] iwlwifi 0000:00:14.3: Fseq Registers:
[    5.460790] iwlwifi 0000:00:14.3: 0x00000003 | FSEQ_ERROR_CODE
[    5.460802] iwlwifi 0000:00:14.3: 0x00260000 | FSEQ_TOP_INIT_VERSION
[    5.460823] iwlwifi 0000:00:14.3: 0x80020006 | FSEQ_CNVIO_INIT_VERSION
[    5.460845] iwlwifi 0000:00:14.3: 0x0000A384 | FSEQ_OTP_VERSION
[    5.460869] iwlwifi 0000:00:14.3: 0x82F98C5D | FSEQ_TOP_CONTENT_VERSION
[    5.460891] iwlwifi 0000:00:14.3: 0x4552414E | FSEQ_ALIVE_TOKEN
[    5.460913] iwlwifi 0000:00:14.3: 0x20000302 | FSEQ_CNVI_ID
[    5.460934] iwlwifi 0000:00:14.3: 0x01300202 | FSEQ_CNVR_ID
[    5.460960] iwlwifi 0000:00:14.3: 0x20000302 | CNVI_AUX_MISC_CHIP
[    5.460984] iwlwifi 0000:00:14.3: 0x01300202 | CNVR_AUX_MISC_CHIP
[    5.461007] iwlwifi 0000:00:14.3: 0x0000485B | CNVR_SCU_SD_REGS_SD_REG_DIG_DCDC_VTRIM
[    5.461069] iwlwifi 0000:00:14.3: 0xA5A5A5A2 | CNVR_SCU_SD_REGS_SD_REG_ACTIVE_VDIG_MIRROR
[    5.461260] iwlwifi 0000:00:14.3: SecBoot CPU1 Status: 0x5c1f, CPU2 Status: 0x3
[    5.461261] iwlwifi 0000:00:14.3: Failed to start RT ucode: -110
[    5.461263] iwlwifi 0000:00:14.3: Firmware not running - cannot dump error
[    5.474025] iwlwifi 0000:00:14.3: Failed to run INIT ucode: -110

Last edited by Attius_Sullivan (2019-12-14 17:07:05)

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#2 2019-12-14 16:25:12

progandy
Member
Registered: 2012-05-17
Posts: 4,874

Re: [Solved] Intel Dual AC 9560 no interface for wifi

Maybe the same as https://bbs.archlinux.org/viewtopic.php?id=251353 ? You could try to downgrade to linux-5.3 with the arch linux archive or use linux-lts.

Last edited by progandy (2019-12-14 16:26:42)


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#3 2019-12-14 16:28:04

Attius_Sullivan
Member
Registered: 2019-11-02
Posts: 49

Re: [Solved] Intel Dual AC 9560 no interface for wifi

To which kernel version would you suggest to downgrade?

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#4 2019-12-14 16:29:19

progandy
Member
Registered: 2012-05-17
Posts: 4,874

Re: [Solved] Intel Dual AC 9560 no interface for wifi

Didn't I give a rough version? The bug report linked in that thread says 5.3.13 is OK.

Last edited by progandy (2019-12-14 16:30:01)


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#5 2019-12-14 17:06:48

Attius_Sullivan
Member
Registered: 2019-11-02
Posts: 49

Re: [Solved] Intel Dual AC 9560 no interface for wifi

Yea worked totally fine. With the new kernel the interface is available and I'm able to connect via wifi.


Thanks a lot. I would never stumbled across that patch.

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