Arch Linux

dwidmann

Member

From: Gordonsville, Virginia, US

Registered: 2009-05-27

Posts: 60

HP LaserJet 100 Color MFP M175nw scanner not detected

I've had this (printer/copier/)scanner for years, but some months ago (not sure when exactly) the scanner stopped working in Arch. I've tested and it works in Windows, so presumably not a cable or hardware problem.

I do have hplip and hplip-plugin installed (the latter via AUR) and current. Printing works fine both over USB and over the network.

If I run scanimage -L, I get that it's not detected. It suggests that I try running sane-find-scanner, so I do that and it DOES detect it (results below.)
found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x062a [HP LaserJet 100 colorMFP M175nw]) at libusb:001:007

I see the following in journalctl
Feb 10 20:09:30 terra scanimage[9517]: io/hpmud/model.c 532: no HP_LaserJet_100_colorMFP_M175nw attributes found in /usr/share/hplip/data/models/models.dat
Feb 10 20:09:30 terra scanimage[9517]: io/hpmud/model.c 543: no HP_LaserJet_100_colorMFP_M175nw attributes found in /usr/share/hplip/data/models/unreleased/unreleased.dat
Feb 10 20:09:30 terra scanimage[9517]: io/hpmud/musb.c 2129: ignoring hp:/usb/HP_LaserJet_100_colorMFP_M175nw?serial=00CNC9D2259D support=0
Feb 10 20:09:30 terra scanimage[9517]: io/hpmud/model.c 532: no HP_LaserJet_100_colorMFP_M175nw attributes found in /usr/share/hplip/data/models/models.dat
Feb 10 20:09:30 terra scanimage[9517]: io/hpmud/model.c 543: no HP_LaserJet_100_colorMFP_M175nw attributes found in /usr/share/hplip/data/models/unreleased/unreleased.dat
Feb 10 20:09:30 terra scanimage[9517]: io/hpmud/musb.c 2129: ignoring hp:/usb/HP_LaserJet_100_colorMFP_M175nw?serial=00CNC9D2259D support=0
Feb 10 20:09:30 terra scanimage[9517]: io/hpmud/model.c 532: no HP_LaserJet_100_colorMFP_M175nw attributes found in /usr/share/hplip/data/models/models.dat
Feb 10 20:09:30 terra scanimage[9517]: io/hpmud/model.c 543: no HP_LaserJet_100_colorMFP_M175nw attributes found in /usr/share/hplip/data/models/unreleased/unreleased.dat
Feb 10 20:09:30 terra scanimage[9517]: io/hpmud/musb.c 2129: ignoring hp:/usb/HP_LaserJet_100_colorMFP_M175nw?serial=00CNC9D2259D support=0
Feb 10 20:09:31 terra scanimage[9517]: io/hpmud/model.c 532: no laserjet_100_colormfp_m175nw attributes found in /usr/share/hplip/data/models/models.dat
Feb 10 20:09:31 terra scanimage[9517]: io/hpmud/model.c 543: no laserjet_100_colormfp_m175nw attributes found in /usr/share/hplip/data/models/unreleased/unreleased.dat
Feb 10 20:09:31 terra scanimage[9517]: io/hpmud/model.c 532: no hp_laserjet_100_colormfp_m175nw attributes found in /usr/share/hplip/data/models/models.dat
Feb 10 20:09:31 terra scanimage[9517]: io/hpmud/model.c 543: no hp_laserjet_100_colormfp_m175nw attributes found in /usr/share/hplip/data/models/unreleased/unreleased.dat

and this in dmesg
[ 2032.303081] usb 1-2: new high-speed USB device number 8 using xhci_hcd
[ 2032.315637] usb 1-2: New USB device found, idVendor=03f0, idProduct=062a, bcdDevice= 1.00
[ 2032.315643] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 2032.315647] usb 1-2: Product: HP LaserJet 100 colorMFP M175nw
[ 2032.315650] usb 1-2: Manufacturer: Hewlett-Packard
[ 2032.315652] usb 1-2: SerialNumber: 00CNC9D2259D
[ 2032.322352] usblp 1-2:1.1: usblp3: USB Bidirectional printer dev 8 if 1 alt 0 proto 2 vid 0x03F0 pid 0x062A

Does anyone know what I need to do to get it working?

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"I refuse to be part of a society that encourages the rampant abuse of its own language." ~ BM

leonardof

Member

Registered: 2008-09-05

Posts: 66

Re: HP LaserJet 100 Color MFP M175nw scanner not detected

Me too.

CUPS finds the printer over the network, spontaneously via avahi or when I add it myself. CUPS finds it automatically if I plug in a USB cable. But hp-setup doesn't seem to find it.

regid

Member

Registered: 2016-06-06

Posts: 201

Re: HP LaserJet 100 Color MFP M175nw scanner not detected

I am purely guessing.
Read https://wiki.archlinux.org/index.php/CU … with_usblp, and
https://wiki.archlinux.org/index.php/Ke … probe.d/_2.
And black list with

blacklist usblp
install   usblp /bin/true

You will possibly have to

# rmmod usblp

Last edited by regid (2020-10-22 19:38:35)

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powerofforreboot.efi (AUR): Utilities to be used from within a UEFI boot manager or shell.

ashic

Member

Registered: 2020-01-22

Posts: 68

Re: HP LaserJet 100 Color MFP M175nw scanner not detected

I've had a similar issue with this printer... been working for years, but then stopped. Today, I delved deeper and managed to solve it.

In recent versions of hplip, there seems to be an issue where the correct entry isn't present in a lookup file. To fix this, edit /usr/share/hplip/data/models/models.dat. There may be a section header named [hp_laserjet_100_colormfp_m175]
Change that header to [hp_laserjet_100_colormfp_m175nw]. Then, run hp-setup -i (or -u) as needed. Only the header needs changing. Everything else remains the same.

I don't know if this'll work for everybody, but it worked for me.

leonardof

Member

Registered: 2008-09-05

Posts: 66

Re: HP LaserJet 100 Color MFP M175nw scanner not detected

I've had a similar issue with this printer... been working for years, but then stopped. Today, I delved deeper and managed to solve it.

In recent versions of hplip, there seems to be an issue where the correct entry isn't present in a lookup file. To fix this, edit /usr/share/hplip/data/models/models.dat. There may be a section header named [hp_laserjet_100_colormfp_m175]
Change that header to [hp_laserjet_100_colormfp_m175nw]. Then, run hp-setup -i (or -u) as needed. Only the header needs changing. Everything else remains the same.

I don't know if this'll work for everybody, but it worked for me.

Thank you, it worked for me!

leonardof

Member

Registered: 2008-09-05

Posts: 66

Re: HP LaserJet 100 Color MFP M175nw scanner not detected

I've had a similar issue with this printer... been working for years, but then stopped. Today, I delved deeper and managed to solve it.

In recent versions of hplip, there seems to be an issue where the correct entry isn't present in a lookup file. To fix this, edit /usr/share/hplip/data/models/models.dat. There may be a section header named [hp_laserjet_100_colormfp_m175]
Change that header to [hp_laserjet_100_colormfp_m175nw]. Then, run hp-setup -i (or -u) as needed. Only the header needs changing. Everything else remains the same.

I don't know if this'll work for everybody, but it worked for me.

Thank you, it worked for me. I posted the bug report:

https://bugs.launchpad.net/hplip/+bug/1910146

leonardof

Member

Registered: 2008-09-05

Posts: 66

Re: HP LaserJet 100 Color MFP M175nw scanner not detected

There was no response yet. Maybe people reading this thread could follow the link to the bug report and report whether they are affected?

jpv

Member

Registered: 2022-03-24

Posts: 1

Re: HP LaserJet 100 Color MFP M175nw scanner not detected

I've had a similar issue with this printer... been working for years, but then stopped. Today, I delved deeper and managed to solve it.

In recent versions of hplip, there seems to be an issue where the correct entry isn't present in a lookup file. To fix this, edit /usr/share/hplip/data/models/models.dat. There may be a section header named [hp_laserjet_100_colormfp_m175]
Change that header to [hp_laserjet_100_colormfp_m175nw]. Then, run hp-setup -i (or -u) as needed. Only the header needs changing. Everything else remains the same.

I don't know if this'll work for everybody, but it worked for me.

Thank you ! Perfect for my old iMac on Manjaro ! :-)

Slithery

Administrator

From: Norfolk, UK

Registered: 2013-12-01

Posts: 5,776

Re: HP LaserJet 100 Color MFP M175nw scanner not detected

Please don't necrobump...
https://wiki.archlinux.org/title/Genera … bumping%22

Especially with +1 posts for distros that we don't support.

Closing.

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No, it didn't "fix" anything. It just shifted the brokeness one space to the right. - jasonwryan
Closing -- for deletion; Banning -- for muppetry. - jasonwryan

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