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#1 2020-02-16 21:06:26

keltek
Member
Registered: 2017-01-08
Posts: 49

[SOLVED] Steam needs to be online to update. Plz confirm your network

I'm trying to run steam after installing it from pacman and enabling the multilib repository. Whenever I try to run steam I'm given the error in the title with the console output below.

~ > steam
Running Steam on arch rolling 64-bit
STEAM_RUNTIME is enabled automatically
Pins up-to-date!
Installing breakpad exception handler for appid(steam)/version(0)
Installing breakpad exception handler for appid(steam)/version(1.0)
Installing breakpad exception handler for appid(steam)/version(1.0)
[2020-02-16 16:01:42] Startup - updater built Apr  9 2019 22:48:20
ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
[2020-02-16 16:01:42] Verifying installation...
[2020-02-16 16:01:42] Unable to read and verify install manifest /home/kyle/.local/share/Steam/package/steam_client_ubuntu12.installed
[2020-02-16 16:01:42] Verification complete
[2020-02-16 16:01:42] Downloading Update...
[2020-02-16 16:01:42] Checking for available update...
[2020-02-16 16:01:42] Downloading manifest: client-download.steampowered.com/client/steam_client_ubuntu12
[2020-02-16 16:01:42] Download failed: http error 0 (client-download.steampowered.com/client/steam_client_ubuntu12)
[2020-02-16 16:01:42] Downloading manifest: media.steampowered.com/client/steam_client_ubuntu12
[2020-02-16 16:01:42] Download failed: http error 0 (media.steampowered.com/client/steam_client_ubuntu12)
[2020-02-16 16:01:42] failed to load manifest from buffer.
[2020-02-16 16:01:42] Failed to load manifest
[2020-02-16 16:01:42] Error: Download failed: http error 0
[2020-02-16 16:01:42] Error: Steam needs to be online to update.         Please confirm your network connection and try again.
[2020-02-16 16:01:44] Shutdown
threadtools.cpp (3225) : Assertion Failed: Illegal termination of worker thread 'Thread(0x0x5892b8d0/0x0xda1ffb'
Installing breakpad exception handler for appid(steam)/version(1.0)
crash_20200216160145_5.dmp[6847]: Uploading dump (out-of-process)
/tmp/dumps/crash_20200216160145_5.dmp
threadtools.cpp (3225) : Assertion Failed: Illegal termination of worker thread 'Thread(0x0x5892b8d0/0x0xda1ffb'
crash_20200216160145_5.dmp[6847]: Finished uploading minidump (out-of-process): success = no
crash_20200216160145_5.dmp[6847]: error: Couldn't resolve host name
crash_20200216160145_5.dmp[6847]: file ''/tmp/dumps/crash_20200216160145_5.dmp'', upload no: ''Couldn't resolve host name''

I'm not sure what's causing the http error 0. Some have suggested you need certain things in your /etc/hosts and I believe I've filled out mine correctly.

~ > cat /etc/hosts
# Static table lookup for hostnames.
# See hosts(5) for details.

127.0.0.1       localhost
::1             localhost
127.0.1.1       ArchPC.localdomain      ArchPC

I've also tried the recommended solution in the arch wiki by installing nss-mdns and lib32-nss individually, restarting and trying again but neither worked. I'm running out of ideas so I'm hoping you guys can help. Thanks in advance.

Last edited by keltek (2020-08-01 23:33:04)

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#2 2020-02-16 21:22:21

WorMzy
Forum Moderator
From: Scotland
Registered: 2010-06-16
Posts: 10,020
Website

Re: [SOLVED] Steam needs to be online to update. Plz confirm your network

What does

dig media.steampowered.com

return?


Sakura:-
Mobo: MSI X299 TOMAHAWK ARCTIC // Processor: Intel Core i7-7820X 3.6GHz // GFX: AMD Radeon RX 5700 XT // RAM: 32GB (4x 8GB) Corsair DDR4 (@ 3000MHz) // Storage: 1x 3TB HDD, 5x 1TB HDD, 2x 120GB SSD, 1x 275GB M2 SSD

Making lemonade from lemons since 2015.

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#3 2020-02-16 21:53:13

keltek
Member
Registered: 2017-01-08
Posts: 49

Re: [SOLVED] Steam needs to be online to update. Plz confirm your network

It gives an error. I checked and I can get to store.steampowered.com through firefox though.

~ > dig media.steampowered.com

; <<>> DiG 9.14.10 <<>> media.steampowered.com
;; global options: +cmd
;; connection timed out; no servers could be reached

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#4 2020-02-17 11:12:00

WorMzy
Forum Moderator
From: Scotland
Registered: 2010-06-16
Posts: 10,020
Website

Re: [SOLVED] Steam needs to be online to update. Plz confirm your network

AFAIK firefox uses its own DNS servers by default nowadays.

How is your network configured? What does /etc/resolv.conf contain?


Sakura:-
Mobo: MSI X299 TOMAHAWK ARCTIC // Processor: Intel Core i7-7820X 3.6GHz // GFX: AMD Radeon RX 5700 XT // RAM: 32GB (4x 8GB) Corsair DDR4 (@ 3000MHz) // Storage: 1x 3TB HDD, 5x 1TB HDD, 2x 120GB SSD, 1x 275GB M2 SSD

Making lemonade from lemons since 2015.

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#5 2020-02-17 17:34:12

twelveeighty
Member
From: Alberta, Canada
Registered: 2011-09-04
Posts: 686

Re: [SOLVED] Steam needs to be online to update. Plz confirm your network

keltek wrote:
;; connection timed out; no servers could be reached

I believe this means your machine can't reach any nameserver, not that the DNS itself doesn't resolve. Try 'dig xxx.archlinux.com` (with the three x's) and you probably get the same answer, even though we know there's no resolution to that name.

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#6 2020-02-17 18:24:38

keltek
Member
Registered: 2017-01-08
Posts: 49

Re: [SOLVED] Steam needs to be online to update. Plz confirm your network

~ > dig xxx.archlinux.com

; <<>> DiG 9.14.10 <<>> xxx.archlinux.com
;; global options: +cmd
;; connection timed out; no servers could be reached

You're right. What can be done about this?

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#7 2020-02-21 00:38:48

keltek
Member
Registered: 2017-01-08
Posts: 49

Re: [SOLVED] Steam needs to be online to update. Plz confirm your network

I missed the earlier message about /etc/resolv.conf. It is empty. I'm using systemd-resolved for what it's worth.

~ > cat /etc/resolv.conf
# Resolver configuration file.
# See resolv.conf(5) for details.
~ >

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#8 2020-08-01 19:30:12

lshappy
Member
Registered: 2016-12-06
Posts: 8

Re: [SOLVED] Steam needs to be online to update. Plz confirm your network

keltek wrote:

I missed the earlier message about /etc/resolv.conf. It is empty. I'm using systemd-resolved for what it's worth.

~ > cat /etc/resolv.conf
# Resolver configuration file.
# See resolv.conf(5) for details.
~ >

For anyone running in the same problem: You probably forgot to redirect your resolv.conf:

sudo ln -sf /run/systemd/resolve/stub-resolv.conf /etc/resolv.conf

https://wiki.archlinux.org/index.php/Sy … figuration

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#9 2020-08-01 23:32:21

keltek
Member
Registered: 2017-01-08
Posts: 49

Re: [SOLVED] Steam needs to be online to update. Plz confirm your network

It's been a while since I had this issue but I think I actually resolved it by installing dhcpcd. I'll tentatively mark it as SOLVED but I'll undo it if this answer makes no sense. It works for me now but I can't fully recall what did it.

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