Arch Linux

christooss

Member

Registered: 2008-08-18

Posts: 71

[SOLVE] Printer dsn't print even though I get notification of job done

I have two printers installed on my system. Both of them are network printers.

HP Deskjet which works perfectly and Xerox Phaser 3020 that gives me problems.

When I want to print something Job gets sent to the printer. The printer even makes a sound, its a plink sound before it should start to pull paper that is standard for Xeroxes, but the printer doesn't pull the paper and after a second or two I get a notification that printer job was done.

$ lpstat -s
system default destination: HP-Deskjet-3520
device for HP-Deskjet-3520: socket://192.168.2.104:9100
device for Xerox: socket://192.168.2.103:9100

$ tail /var/log/cups/page_log
Xerox christooss 9 [21/Apr/2020:23:07:59 +0200] total 1 - localhost gThumb job #1 - -
Xerox christooss 9 [21/Apr/2020:23:09:51 +0200] total 2 - localhost gThumb job #1 - -
Xerox christooss 9 [21/Apr/2020:23:13:03 +0200] total 3 - localhost gThumb job #1 - -

 
$ tail -n 100 -f /var/log/cups/error_log
< Doesn't have new entries >

I tried printing the Test page through the CUPS web page and it shows msg connected to the printer and then it goes to completed jobs. Even if I go to CUPS "webpage" I can restart the job and everything seems to be working properly the only problem being that it doesn't. The printer works on Windows installation I'm just having trouble pinpointing where the problem occurs.

Any help would be appreciated.

Last edited by christooss (2020-04-22 20:40:18)

seth

Member

From: Won't reply 2 private help req

Registered: 2012-09-03

Posts: 77,697

Re: [SOLVE] Printer dsn't print even though I get notification of job done

https://wiki.archlinux.org/index.php/CU … troduction
Do you use https://aur.archlinux.org/packages/xerox-phaser-3020/ ?
There's a very recent update that will require you to update the package (AUR isn't maintained by pacman -Syu)

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christooss

Member

Registered: 2008-08-18

Posts: 71

Re: [SOLVE] Printer dsn't print even though I get notification of job done

I missed the "LogLevel debug" option that i should've put in the conf.

I think I used cups installer thingy. I will try Aur package when I get home.

christooss

Member

Registered: 2008-08-18

Posts: 71

Re: [SOLVE] Printer dsn't print even though I get notification of job done

Thanks to Seth this problem is now fixed. But boy oh boy is printing still finicky on Linux. And because of ( and ) in the name of the printer (internal one set by the manufacturer) I had problems setting it up with lpadmin.

GUI Printing preferences gave me cups server-error-internal-error but adding printer through the CUPS webpage went through flawlessly.