Arch Linux

maomao123

Member

Registered: 2014-05-24

Posts: 25

[SOLVED] Zoom screenshare only shares quarter of screen

Hi all,

Like I imagine many of you, I'm spending a lot of my time on Zoom nowadays. However I have an annoying issue where Zoom only shares the top left quarter of my screen - is anybody else having this issue/any ideas on how to debug? I'm on 5.6.13, GNOME on Wayland, zoom version 5.0.413237.0524-1 from AUR and have had this issue for as long as I've used Zoom (only started as of the quarantine). FWIW I've never had this issue with any other videoconferencing app - Google Hangouts and Meet screenshare normally - but unfortunately my job uses Zoom exclusively Any thoughts are appreciated!

Thanks, stay safe.

Last edited by maomao123 (2020-05-30 03:54:30)

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,361

Re: [SOLVED] Zoom screenshare only shares quarter of screen

Tried the web client? It's likely there are issues with at least the wayland integration and the custom shipped qt version of that package.

olantwin

Member

Registered: 2014-05-21

Posts: 33

Re: [SOLVED] Zoom screenshare only shares quarter of screen

Hi all,

Like I imagine many of you, I'm spending a lot of my time on Zoom nowadays. However I have an annoying issue where Zoom only shares the top left quarter of my screen - is anybody else having this issue/any ideas on how to debug? I'm on 5.6.13, GNOME on Wayland, zoom version 5.0.413237.0524-1 from AUR and have had this issue for as long as I've used Zoom (only started as of the quarantine). FWIW I've never had this issue with any other videoconferencing app - Google Hangouts and Meet screenshare normally - but unfortunately my job uses Zoom exclusively Any thoughts are appreciated!

Thanks, stay safe.

Do you happen to have a HiDPI screen and use DE (in my case GNOME) scaling?

I find everything works perfectly if I manually downscale my display resolution to e.g. 1080p and disable scaling. Otherwise at 200% only my top-left quarter of the screen will show (and I assume this will scale for other scaling options).

maomao123

Member

Registered: 2014-05-24

Posts: 25

Re: [SOLVED] Zoom screenshare only shares quarter of screen

Do you happen to have a HiDPI screen and use DE (in my case GNOME) scaling?

I find everything works perfectly if I manually downscale my display resolution to e.g. 1080p and disable scaling. Otherwise at 200% only my top-left quarter of the screen will show (and I assume this will scale for other scaling options).

Thanks, this was exactly the issue! Weird, this doesn't happen with the web client (which annoyingly it seems they've hidden - I thought they removed that feature but it turns out you have to decline xdg-open a few times before it comes up). My screen is kind of uncomfortable to use at 100% so I may just use the web client from now on - marking as resolved.

Also, there is a strange freeze that happens before sharing (basically the image freezes for 5-10 seconds) - any idea about that?