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#1 2020-06-18 08:30:53

Satas
Member
Registered: 2015-09-02
Posts: 25

[SOLVED] Raydium Corporation Touch System not Working on Acer TMP614

Hello, I have an Acer TravelMate P614-51T_G2 notebook and it has a touchscreen. The touchscreen works on windows.

In Arch Linux it gets recognized and is listed as an xinput method but it does not move the cursor nor does it recognize clicks.

Here some output:

mycomputer: ~ $ dmesg | grep Raydium
[    2.365910] usb 1-3: Product: Raydium Touch System
[    2.365911] usb 1-3: Manufacturer: Raydium Corporation
[    3.947523] input: Raydium Corporation Raydium Touch System as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/0003:2386:433B.0002/input/input22
[    3.947664] hid-multitouch 0003:2386:433B.0002: input,hiddev0,hidraw1: USB HID v1.10 Device [Raydium Corporation Raydium Touch System] on usb-0000:00:14.0-3/input0
mycomputer: ~ $ xinput list
⎡ Virtual core pointer                          id=2    [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                id=4    [slave  pointer  (2)]
⎜   ↳ DP-1                                      id=10   [slave  pointer  (2)]
⎜   ↳ ELAN0507:00 04F3:3102 Mouse               id=11   [slave  pointer  (2)]
⎜   ↳ ELAN0507:00 04F3:3102 Touchpad            id=12   [slave  pointer  (2)]
⎜   ↳ Logitech MX Anywhere 2S                   id=20   [slave  pointer  (2)]
⎜   ↳ Logitech K400                             id=22   [slave  pointer  (2)]
⎜   ↳ Raydium Corporation Raydium Touch System  id=19   [slave  pointer  (2)]
⎣ Virtual core keyboard                         id=3    [master keyboard (2)]
    ↳ Virtual core XTEST keyboard               id=5    [slave  keyboard (3)]
    ↳ Video Bus                                 id=6    [slave  keyboard (3)]
    ↳ Acer Wireless Radio Control               id=7    [slave  keyboard (3)]
    ↳ Power Button                              id=8    [slave  keyboard (3)]
    ↳ Sleep Button                              id=9    [slave  keyboard (3)]
    ↳ Intel HID events                          id=13   [slave  keyboard (3)]
    ↳ Intel HID 5 button array                  id=14   [slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard              id=15   [slave  keyboard (3)]
    ↳ Acer WMI hotkeys                          id=16   [slave  keyboard (3)]
    ↳ DP-1                                      id=17   [slave  keyboard (3)]
    ↳ HD User Facing: HD User Facing            id=18   [slave  keyboard (3)]
    ↳ Logitech MX Anywhere 2S                   id=21   [slave  keyboard (3)]
    ↳ Logitech K400                             id=23   [slave  keyboard (3)]

Theses modules are active:

mycomputer: ~ $ lsmod
Module                  Size  Used by
ccm                    20480  3
fuse                  139264  3
rfcomm                 90112  16
hid_logitech_hidpp     45056  0
cmac                   16384  7
algif_hash             16384  3
algif_skcipher         16384  3
af_alg                 32768  14 algif_hash,algif_skcipher
hid_logitech_dj        28672  0
bnep                   28672  2
btusb                  65536  0
uvcvideo              114688  0
btrtl                  24576  1 btusb
btbcm                  20480  1 btusb
videobuf2_vmalloc      20480  1 uvcvideo
btintel                32768  1 btusb
videobuf2_memops       20480  1 videobuf2_vmalloc
bluetooth             712704  43 btrtl,btintel,btbcm,bnep,btusb,rfcomm
videobuf2_v4l2         28672  1 uvcvideo
videobuf2_common       57344  2 videobuf2_v4l2,uvcvideo
rtsx_usb_sdmmc         32768  0
rtsx_usb_ms            24576  0
mmc_core              188416  1 rtsx_usb_sdmmc
memstick               24576  1 rtsx_usb_ms
videodev              274432  3 videobuf2_v4l2,uvcvideo,videobuf2_common
rtsx_usb               28672  2 rtsx_usb_sdmmc,rtsx_usb_ms
usbhid                 65536  1 hid_logitech_dj
mc                     61440  4 videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
ecdh_generic           16384  2 bluetooth
ecc                    36864  1 ecdh_generic
snd_soc_skl_hda_dsp    28672  2
joydev                 28672  0
mousedev               24576  0
snd_hda_codec_hdmi     73728  1
snd_soc_hdac_hdmi      40960  1 snd_soc_skl_hda_dsp
x86_pkg_temp_thermal    20480  0
intel_powerclamp       20480  0
snd_hda_codec_realtek   135168  1
hid_multitouch         32768  0
iTCO_wdt               16384  0
snd_hda_codec_generic    98304  1 snd_hda_codec_realtek
snd_soc_dmic           16384  1
iTCO_vendor_support    16384  1 iTCO_wdt
hid_generic            16384  0
kvm_intel             327680  0
mei_hdcp               24576  0
coretemp               20480  0
kvm                   835584  1 kvm_intel
intel_rapl_msr         20480  0
snd_sof_pci            24576  4
snd_sof_intel_byt      20480  1 snd_sof_pci
snd_sof_intel_ipc      20480  1 snd_sof_intel_byt
snd_sof_intel_hda_common    90112  1 snd_sof_pci
snd_soc_hdac_hda       24576  1 snd_sof_intel_hda_common
snd_sof_xtensa_dsp     16384  2 snd_sof_intel_hda_common,snd_sof_intel_byt
irqbypass              16384  1 kvm
intel_wmi_thunderbolt    20480  0
wmi_bmof               16384  0
acer_wmi               28672  0
snd_sof_intel_hda      20480  1 snd_sof_intel_hda_common
snd_sof               126976  4 snd_sof_pci,snd_sof_intel_hda_common,snd_sof_intel_byt,snd_sof_intel_ipc
crct10dif_pclmul       16384  1
ledtrig_audio          16384  3 snd_hda_codec_generic,snd_hda_codec_realtek,snd_sof
crc32_pclmul           16384  0
ghash_clmulni_intel    16384  0
rc_cec                 16384  0
snd_soc_skl           180224  0
snd_soc_sst_ipc        20480  1 snd_soc_skl
snd_soc_sst_dsp        40960  1 snd_soc_skl
snd_hda_ext_core       36864  5 snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_soc_skl,snd_sof_intel_hda
snd_soc_acpi_intel_match    45056  3 snd_sof_pci,snd_sof_intel_hda_common,snd_soc_skl
snd_soc_acpi           16384  4 snd_soc_acpi_intel_match,snd_sof_intel_hda_common,snd_sof_intel_byt,snd_soc_skl
snd_soc_core          299008  7 snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_soc_skl,snd_soc_dmic,snd_soc_skl_hda_dsp
aesni_intel           368640  12
snd_compress           32768  1 snd_soc_core
crypto_simd            16384  1 aesni_intel
ac97_bus               16384  1 snd_soc_core
iwlmvm                462848  0
cryptd                 24576  5 crypto_simd,ghash_clmulni_intel
snd_pcm_dmaengine      16384  1 snd_soc_core
glue_helper            16384  1 aesni_intel
snd_hda_intel          53248  0
intel_cstate           16384  0
nls_iso8859_1          16384  1
nls_cp437              20480  1
intel_uncore          159744  0
snd_intel_dspcfg       28672  4 snd_hda_intel,snd_sof_pci,snd_sof_intel_hda_common,snd_soc_skl
vfat                   24576  1
intel_rapl_perf        16384  0
input_leds             16384  0
pcspkr                 16384  0
fat                    86016  1 vfat
mac80211             1040384  1 iwlmvm
snd_hda_codec         167936  6 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek,snd_soc_hdac_hda,snd_soc_skl_hda_dsp
e1000e                299008  0
i915                 2617344  79
ofpart                 20480  0
cmdlinepart            16384  0
snd_hda_core          106496  12 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_soc_skl,snd_sof_intel_hda,snd_soc_skl_hda_dsp
intel_spi_pci          16384  0
intel_spi              24576  1 intel_spi_pci
spi_nor                73728  1 intel_spi
snd_hwdep              16384  1 snd_hda_codec
mtd                    77824  6 spi_nor,cmdlinepart,intel_spi,ofpart
i2c_i801               36864  0
thunderbolt           245760  0
libarc4                16384  1 mac80211
snd_pcm               147456  13 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_compress,snd_soc_core,snd_soc_skl,snd_hda_core,snd_pcm_dmaengine
snd_timer              45056  1 snd_pcm
iwlwifi               393216  1 iwlmvm
snd                   114688  13 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_soc_skl_hda_dsp
soundcore              16384  1 snd
i2c_algo_bit           16384  1 i915
cfg80211              897024  3 iwlmvm,iwlwifi,mac80211
drm_kms_helper        258048  1 i915
mei_me                 49152  1
cec                    65536  2 drm_kms_helper,i915
mei                   126976  3 mei_hdcp,mei_me
rc_core                61440  3 rc_cec,cec
intel_lpss_pci         20480  0
intel_lpss             16384  1 intel_lpss_pci
rfkill                 28672  9 acer_wmi,bluetooth,cfg80211
idma64                 20480  0
intel_gtt              24576  1 i915
syscopyarea            16384  1 drm_kms_helper
processor_thermal_device    24576  0
i2c_hid                32768  0
sysfillrect            16384  1 drm_kms_helper
intel_rapl_common      32768  2 intel_rapl_msr,processor_thermal_device
sysimgblt              16384  1 drm_kms_helper
fb_sys_fops            16384  1 drm_kms_helper
intel_soc_dts_iosf     20480  1 processor_thermal_device
mac_hid                16384  0
hid                   143360  8 i2c_hid,usbhid,hid_multitouch,hid_generic,hid_logitech_dj,hid_logitech_hidpp
evdev                  28672  26
battery                20480  0
int3403_thermal        16384  0
int340x_thermal_zone    16384  2 int3403_thermal,processor_thermal_device
acer_wireless          20480  0
ac                     16384  0
wmi                    36864  3 intel_wmi_thunderbolt,acer_wmi,wmi_bmof
int3400_thermal        20480  0
intel_hid              24576  0
acpi_thermal_rel       16384  1 int3400_thermal
sparse_keymap          16384  2 intel_hid,acer_wmi
drm                   581632  23 drm_kms_helper,i915
crypto_user            16384  0
agpgart                53248  2 intel_gtt,drm
ip_tables              36864  0
x_tables               53248  1 ip_tables
ext4                  798720  2
crc32c_generic         16384  0
crc16                  16384  2 bluetooth,ext4
mbcache                16384  1 ext4
jbd2                  139264  1 ext4
serio_raw              20480  0
atkbd                  36864  0
libps2                 20480  1 atkbd
xhci_pci               20480  0
crc32c_intel           24576  4
xhci_hcd              286720  1 xhci_pci
i8042                  32768  1 acer_wmi
serio                  28672  4 serio_raw,atkbd,i8042

Does someone have an idea of what I could try to do to make it work?

xinput_calibrator

starts but I cannot touch the points as the touchscreen is not recognized.

Last edited by Satas (2020-06-19 13:25:46)

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#2 2020-06-19 13:06:27

Eae02
Member
Registered: 2020-06-19
Posts: 1

Re: [SOLVED] Raydium Corporation Touch System not Working on Acer TMP614

I also had this problem with my acer laptop, for me it was something to do with the touchscreen not supporting link power management.
I added "usbcore.quirks=2386:433b:bk" to my kernel parameters and the touchscreen started working. The "2386:433b" is the ID for the touchscreen from lsusb so change that part if it's not the same for you.

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#3 2020-06-19 13:24:59

Satas
Member
Registered: 2015-09-02
Posts: 25

Re: [SOLVED] Raydium Corporation Touch System not Working on Acer TMP614

That solved it for me! Many thanks...

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