my laptop freezes randomly, cpu is AMD R5 4600u

GTYI · 2020-07-02 07:24:29

Hi, My laptop will freeze several times a day, i already did some google, found out that this problem may cause by AMD CPU or fan's problem, but that's my guess, because the sensors command doesn't show cpu temperature, nor fan's status.

My laptop info is:

# System: LENOVO 82DM [Lenovo XiaoXinPro-13ARE 2020] (laptop)
# Board: LENOVO LNVNB161216
# Kernel: 5.7.6-arch1-1 x86_64
# Processor: AMD Ryzen 5 4600U with Radeon Graphics (23/96/1)

kernel is 5.7.6-arch1-1, and DE is plasma.

and the journal from before freeze to after freeze shows here, time is 11:07--11:08, so i grab journal from 11:00 to 11:10

-- Logs begin at Tue 2020-06-30 02:03:20 CST, end at Thu 2020-07-02 15:00:30 CST. --
Jul 02 11:00:17 Garhve org_kde_powerdevil[967]: powerdevil: Screen brightness value:  255
Jul 02 11:00:17 Garhve org_kde_powerdevil[967]: powerdevil: Screen brightness value:  255
Jul 02 11:00:17 Garhve org_kde_powerdevil[967]: powerdevil: Kbd backlight brightness value:  0
Jul 02 11:00:17 Garhve org_kde_powerdevil[967]: powerdevil: Can't contact ck
Jul 02 11:00:17 Garhve org_kde_powerdevil[967]: powerdevil: set screen brightness value:  128
Jul 02 11:00:17 Garhve dbus-daemon[455]: [system] Activating service name='org.kde.powerdevil.backlighthelper' requested by ':1.35' (uid=1000 pid=967 comm="/usr/lib/org>
Jul 02 11:00:17 Garhve dbus-daemon[455]: [system] Successfully activated service 'org.kde.powerdevil.backlighthelper'
Jul 02 11:00:17 Garhve org_kde_powerdevil[967]: powerdevil: Udev device changed "/sys/devices/pci0000:00/0000:00:08.1/0000:03:00.0/backlight/amdgpu_bl0" "/sys/devices/p>
Jul 02 11:00:18 Garhve org_kde_powerdevil[967]: powerdevil: set screen brightness value:  255
Jul 02 11:00:18 Garhve org_kde_powerdevil[967]: powerdevil: Udev device changed "/sys/devices/pci0000:00/0000:00:08.1/0000:03:00.0/backlight/amdgpu_bl0" "/sys/devices/p>
Jul 02 11:04:27 Garhve org_kde_powerdevil[967]: powerdevil: Screen brightness value:  255
Jul 02 11:04:27 Garhve org_kde_powerdevil[967]: powerdevil: Screen brightness value:  255
Jul 02 11:04:27 Garhve org_kde_powerdevil[967]: powerdevil: Kbd backlight brightness value:  0
Jul 02 11:04:27 Garhve org_kde_powerdevil[967]: powerdevil: Can't contact ck
Jul 02 11:04:27 Garhve org_kde_powerdevil[967]: powerdevil: set screen brightness value:  128
Jul 02 11:04:27 Garhve dbus-daemon[455]: [system] Activating service name='org.kde.powerdevil.backlighthelper' requested by ':1.35' (uid=1000 pid=967 comm="/usr/lib/org>
Jul 02 11:04:27 Garhve dbus-daemon[455]: [system] Successfully activated service 'org.kde.powerdevil.backlighthelper'
Jul 02 11:04:27 Garhve org_kde_powerdevil[967]: powerdevil: Udev device changed "/sys/devices/pci0000:00/0000:00:08.1/0000:03:00.0/backlight/amdgpu_bl0" "/sys/devices/p>
Jul 02 11:04:28 Garhve org_kde_powerdevil[967]: powerdevil: set screen brightness value:  255
Jul 02 11:04:28 Garhve org_kde_powerdevil[967]: powerdevil: Udev device changed "/sys/devices/pci0000:00/0000:00:08.1/0000:03:00.0/backlight/amdgpu_bl0" "/sys/devices/p>
Jul 02 11:07:04 Garhve org_kde_powerdevil[967]: powerdevil: Screen brightness value:  255
Jul 02 11:07:04 Garhve org_kde_powerdevil[967]: powerdevil: Screen brightness value:  255
Jul 02 11:07:04 Garhve org_kde_powerdevil[967]: powerdevil: Kbd backlight brightness value:  0
Jul 02 11:07:04 Garhve org_kde_powerdevil[967]: powerdevil: Can't contact ck
Jul 02 11:07:04 Garhve org_kde_powerdevil[967]: powerdevil: set screen brightness value:  128
Jul 02 11:07:04 Garhve dbus-daemon[455]: [system] Activating service name='org.kde.powerdevil.backlighthelper' requested by ':1.35' (uid=1000 pid=967 comm="/usr/lib/org>
Jul 02 11:07:04 Garhve dbus-daemon[455]: [system] Successfully activated service 'org.kde.powerdevil.backlighthelper'
Jul 02 11:07:04 Garhve org_kde_powerdevil[967]: powerdevil: Udev device changed "/sys/devices/pci0000:00/0000:00:08.1/0000:03:00.0/backlight/amdgpu_bl0" "/sys/devices/p>
Jul 02 11:07:05 Garhve org_kde_powerdevil[967]: powerdevil: set screen brightness value:  255
Jul 02 11:07:05 Garhve org_kde_powerdevil[967]: powerdevil: Udev device changed "/sys/devices/pci0000:00/0000:00:08.1/0000:03:00.0/backlight/amdgpu_bl0" "/sys/devices/p>
Jul 02 11:07:41 Garhve kernel: [drm] Mode Validation Warning: Unknown Status failed validation.
Jul 02 11:07:41 Garhve kernel: [drm:dc_commit_updates_for_stream [amdgpu]] *ERROR* Mode validation failed for stream update!
Jul 02 11:07:51 Garhve kernel: [drm:drm_atomic_helper_wait_for_flip_done [drm_kms_helper]] *ERROR* [CRTC:56:crtc-0] flip_done timed out
Jul 02 11:09:03 Garhve org_kde_powerdevil[967]: powerdevil: Screen brightness value:  255
Jul 02 11:07:04 Garhve org_kde_powerdevil[967]: powerdevil: Kbd backlight brightness value:  0
Jul 02 11:07:04 Garhve org_kde_powerdevil[967]: powerdevil: Kbd backlight brightness value:  0
Jul 02 11:07:04 Garhve org_kde_powerdevil[967]: powerdevil: Screen brightness value:  255
Jul 02 11:07:04 Garhve org_kde_powerdevil[967]: powerdevil: Kbd backlight brightness value:  0
Jul 02 11:07:04 Garhve org_kde_powerdevil[967]: powerdevil: Can't contact ck
Jul 02 11:07:04 Garhve org_kde_powerdevil[967]: powerdevil: set screen brightness value:  128
Jul 02 11:07:04 Garhve dbus-daemon[455]: [system] Activating service name='org.kde.powerdevil.backlighthelper' requested by ':1.35' (uid=1000 pid=967 comm="/usr/lib/org_kde_powerdevil ") (using servicehelper)
Jul 02 11:07:04 Garhve dbus-daemon[455]: [system] Successfully activated service 'org.kde.powerdevil.backlighthelper'
Jul 02 11:07:04 Garhve org_kde_powerdevil[967]: powerdevil: Udev device changed "/sys/devices/pci0000:00/0000:00:08.1/0000:03:00.0/backlight/amdgpu_bl0" "/sys/devices/pci0000:00/0000:00:08.1/0000:03:00.0/backlight/amdgpu_bl0"
Jul 02 11:07:05 Garhve org_kde_powerdevil[967]: powerdevil: set screen brightness value:  255
Jul 02 11:07:05 Garhve org_kde_powerdevil[967]: powerdevil: Udev device changed "/sys/devices/pci0000:00/0000:00:08.1/0000:03:00.0/backlight/amdgpu_bl0" "/sys/devices/pci0000:00/0000:00:08.1/0000:03:00.0/backlight/amdgpu_bl0"
Jul 02 11:07:41 Garhve kernel: [drm] Mode Validation Warning: Unknown Status failed validation.
Jul 02 11:07:41 Garhve kernel: [drm:dc_commit_updates_for_stream [amdgpu]] *ERROR* Mode validation failed for stream update!
Jul 02 11:07:51 Garhve kernel: [drm:drm_atomic_helper_wait_for_flip_done [drm_kms_helper]] *ERROR* [CRTC:56:crtc-0] flip_done timed out
Jul 02 11:09:03 Garhve org_kde_powerdevil[967]: powerdevil: Screen brightness value:  255
Jul 02 11:09:03 Garhve org_kde_powerdevil[967]: powerdevil: Screen brightness value:  255
Jul 02 11:09:03 Garhve org_kde_powerdevil[967]: powerdevil: Kbd backlight brightness value:  0
Jul 02 11:09:03 Garhve org_kde_powerdevil[967]: powerdevil: Can't contact ck
Jul 02 11:09:03 Garhve org_kde_powerdevil[967]: powerdevil: set screen brightness value:  128
Jul 02 11:09:03 Garhve dbus-daemon[455]: [system] Activating service name='org.kde.powerdevil.backlighthelper' requested by ':1.35' (uid=1000 pid=967 comm="/usr/lib/org_kde_powerdevil ") (using servicehelper)
Jul 02 11:09:03 Garhve dbus-daemon[455]: [system] Successfully activated service 'org.kde.powerdevil.backlighthelper'
Jul 02 11:09:03 Garhve org_kde_powerdevil[967]: powerdevil: Udev device changed "/sys/devices/pci0000:00/0000:00:08.1/0000:03:00.0/backlight/amdgpu_bl0" "/sys/devices/pci0000:00/0000:00:08.1/0000:03:00.0/backlight/amdgpu_bl0"
Jul 02 11:09:04 Garhve org_kde_powerdevil[967]: powerdevil: set screen brightness value:  255
Jul 02 11:09:04 Garhve org_kde_powerdevil[967]: powerdevil: Udev device changed "/sys/devices/pci0000:00/0000:00:08.1/0000:03:00.0/backlight/amdgpu_bl0" "/sys/devices/pci0000:00/0000:00:08.1/0000:03:00.0/backlight/amdgpu_bl0"
Jul 02 11:09:14 Garhve kernel: [drm:drm_atomic_helper_wait_for_dependencies [drm_kms_helper]] *ERROR* [CRTC:56:crtc-0] flip_done timed out
Jul 02 11:09:14 Garhve kernel: [drm:amdgpu_dm_atomic_commit_tail [amdgpu]] *ERROR* got no status for stream 000000002486b802 on acrtc0000000068e185c4
Jul 02 11:09:14 Garhve kernel: ------------[ cut here ]------------
Jul 02 11:09:14 Garhve kernel: WARNING: CPU: 10 PID: 548 at drivers/gpu/drm/amd/amdgpu/../display/amdgpu_dm/amdgpu_dm.c:7173 amdgpu_dm_atomic_commit_tail+0x1ae9/0x2310 [amdgpu]
Jul 02 11:09:14 Garhve kernel: Modules linked in: ccm rfcomm cmac algif_hash algif_skcipher af_alg bnep btusb btrtl joydev btbcm btintel mousedev amdgpu bluetooth hid_multitouch hid_sensor_hub hid_generic ecdh_generic tps6598x ecc wmi_bmof edac_mce_amd k>
Jul 02 11:09:14 Garhve kernel:  evdev acpi_cpufreq pinctrl_amd mac_hid ac rng_core vboxnetflt(OE) vboxnetadp(OE) drm vboxdrv(OE) crypto_user agpgart ip_tables x_tables ext4 crc32c_generic crc16 mbcache jbd2 serio_raw atkbd libps2 xhci_pci crc32c_intel xh>
Jul 02 11:07:04 Garhve org_kde_powerdevil[967]: powerdevil: Can't contact ck
Jul 02 11:07:04 Garhve org_kde_powerdevil[967]: powerdevil: set screen brightness value:  128
Jul 02 11:07:04 Garhve org_kde_powerdevil[967]: powerdevil: Can't contact ck
Jul 02 11:07:04 Garhve org_kde_powerdevil[967]: powerdevil: set screen brightness value:  128
Jul 02 11:07:04 Garhve dbus-daemon[455]: [system] Activating service name='org.kde.powerdevil.backlighthelper' requested by ':1.35' (uid=1000 pid=967 comm="/usr/lib/org>
Jul 02 11:07:04 Garhve dbus-daemon[455]: [system] Successfully activated service 'org.kde.powerdevil.backlighthelper'
Jul 02 11:07:04 Garhve org_kde_powerdevil[967]: powerdevil: Udev device changed "/sys/devices/pci0000:00/0000:00:08.1/0000:03:00.0/backlight/amdgpu_bl0" "/sys/devices/p>
Jul 02 11:07:05 Garhve org_kde_powerdevil[967]: powerdevil: set screen brightness value:  255
Jul 02 11:07:05 Garhve org_kde_powerdevil[967]: powerdevil: Udev device changed "/sys/devices/pci0000:00/0000:00:08.1/0000:03:00.0/backlight/amdgpu_bl0" "/sys/devices/p>
Jul 02 11:07:41 Garhve kernel: [drm] Mode Validation Warning: Unknown Status failed validation.
Jul 02 11:07:41 Garhve kernel: [drm:dc_commit_updates_for_stream [amdgpu]] *ERROR* Mode validation failed for stream update!
Jul 02 11:07:51 Garhve kernel: [drm:drm_atomic_helper_wait_for_flip_done [drm_kms_helper]] *ERROR* [CRTC:56:crtc-0] flip_done timed out
Jul 02 11:09:03 Garhve org_kde_powerdevil[967]: powerdevil: Screen brightness value:  255
Jul 02 11:09:03 Garhve org_kde_powerdevil[967]: powerdevil: Screen brightness value:  255
Jul 02 11:09:03 Garhve org_kde_powerdevil[967]: powerdevil: Kbd backlight brightness value:  0
Jul 02 11:09:03 Garhve org_kde_powerdevil[967]: powerdevil: Can't contact ck
Jul 02 11:09:03 Garhve org_kde_powerdevil[967]: powerdevil: set screen brightness value:  128
Jul 02 11:09:03 Garhve dbus-daemon[455]: [system] Activating service name='org.kde.powerdevil.backlighthelper' requested by ':1.35' (uid=1000 pid=967 comm="/usr/lib/org>
Jul 02 11:09:03 Garhve dbus-daemon[455]: [system] Successfully activated service 'org.kde.powerdevil.backlighthelper'
Jul 02 11:09:03 Garhve org_kde_powerdevil[967]: powerdevil: Udev device changed "/sys/devices/pci0000:00/0000:00:08.1/0000:03:00.0/backlight/amdgpu_bl0" "/sys/devices/p>
Jul 02 11:09:04 Garhve org_kde_powerdevil[967]: powerdevil: set screen brightness value:  255
Jul 02 11:09:04 Garhve org_kde_powerdevil[967]: powerdevil: Udev device changed "/sys/devices/pci0000:00/0000:00:08.1/0000:03:00.0/backlight/amdgpu_bl0" "/sys/devices/p>
Jul 02 11:09:14 Garhve kernel: [drm:drm_atomic_helper_wait_for_dependencies [drm_kms_helper]] *ERROR* [CRTC:56:crtc-0] flip_done timed out
Jul 02 11:09:14 Garhve kernel: [drm:amdgpu_dm_atomic_commit_tail [amdgpu]] *ERROR* got no status for stream 000000002486b802 on acrtc0000000068e185c4
Jul 02 11:09:14 Garhve kernel: ------------[ cut here ]------------
Jul 02 11:09:14 Garhve kernel: WARNING: CPU: 10 PID: 548 at drivers/gpu/drm/amd/amdgpu/../display/amdgpu_dm/amdgpu_dm.c:7173 amdgpu_dm_atomic_commit_tail+0x1ae9/0x2310 >
Jul 02 11:09:14 Garhve kernel: Modules linked in: ccm rfcomm cmac algif_hash algif_skcipher af_alg bnep btusb btrtl joydev btbcm btintel mousedev amdgpu bluetooth hid_m>
Jul 02 11:09:14 Garhve kernel:  evdev acpi_cpufreq pinctrl_amd mac_hid ac rng_core vboxnetflt(OE) vboxnetadp(OE) drm vboxdrv(OE) crypto_user agpgart ip_tables x_tables >
Jul 02 11:09:14 Garhve kernel: CPU: 10 PID: 548 Comm: Xorg Tainted: G        W  OE     5.7.6-arch1-1 #1
Jul 02 11:09:14 Garhve kernel: Hardware name: LENOVO 82DM/LNVNB161216, BIOS F0CN15WW 04/27/2020
Jul 02 11:09:14 Garhve kernel: RIP: 0010:amdgpu_dm_atomic_commit_tail+0x1ae9/0x2310 [amdgpu]
Jul 02 11:09:14 Garhve kernel: Code: 8b bd f0 fc ff ff e8 96 5b 10 00 48 85 c0 0f 85 14 e9 ff ff 49 8b b5 e8 01 00 00 4c 89 e2 48 c7 c7 c0 85 48 c1 e8 87 d5 1e ff <0f> >
Jul 02 11:09:14 Garhve kernel: RSP: 0018:ffffb15a408878f8 EFLAGS: 00010246
Jul 02 11:09:14 Garhve kernel: RAX: 0000000000000000 RBX: 0000000000000000 RCX: 0000000000000000
Jul 02 11:09:14 Garhve kernel: RDX: 0000000000000000 RSI: 0000000000000096 RDI: 00000000ffffffff
Jul 02 11:09:14 Garhve kernel: RBP: ffffb15a40887c60 R08: 00000000000004de R09: 0000000000000001
Jul 02 11:09:14 Garhve kernel: R10: 0000000000000000 R11: 0000000000000001 R12: ffff9c652af61800
Jul 02 11:09:14 Garhve kernel: R13: ffff9c64e8f18800 R14: ffff9c64dcea2400 R15: ffff9c64b5c33c80
Jul 02 11:09:14 Garhve kernel: FS:  00007f8048452280(0000) GS:ffff9c653f880000(0000) knlGS:0000000000000000
Jul 02 11:09:14 Garhve kernel: CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Jul 02 11:09:14 Garhve kernel: CR2: 00000000183ba000 CR3: 00000003e4be0000 CR4: 0000000000340ee0
Jul 02 11:09:14 Garhve kernel: Call Trace:
Jul 02 11:09:14 Garhve kernel:  ? __sprint_symbol+0xb4/0x110
Jul 02 11:09:14 Garhve kernel:  ? symbol_string+0xb6/0xf0
Jul 02 11:09:14 Garhve kernel:  ? number+0x340/0x380
Jul 02 11:09:14 Garhve kernel:  ? vsnprintf+0x3aa/0x4f0
Jul 02 11:09:14 Garhve kernel:  ? tick_nohz_tick_stopped+0x12/0x30
Jul 02 11:09:14 Garhve kernel:  ? __irq_work_queue_local+0x6b/0x80
Jul 02 11:09:14 Garhve kernel:  commit_tail+0x94/0x130 [drm_kms_helper]
Jul 02 11:09:14 Garhve kernel:  drm_atomic_helper_commit+0x113/0x140 [drm_kms_helper]
Jul 02 11:09:14 Garhve kernel:  drm_atomic_connector_commit_dpms+0xda/0x100 [drm]
Jul 02 11:09:14 Garhve kernel:  drm_mode_obj_set_property_ioctl+0x1a6/0x2e0 [drm]
Jul 02 11:09:14 Garhve kernel:  ? drm_connector_set_obj_prop+0x90/0x90 [drm]
Jul 02 11:09:14 Garhve kernel:  drm_connector_property_set_ioctl+0x39/0x60 [drm]
Jul 02 11:09:14 Garhve kernel:  drm_ioctl_kernel+0xb2/0x100 [drm]
Jul 02 11:09:14 Garhve kernel:  drm_ioctl+0x208/0x360 [drm]
Jul 02 11:09:14 Garhve kernel:  ? drm_connector_set_obj_prop+0x90/0x90 [drm]
Jul 02 11:09:14 Garhve kernel:  amdgpu_drm_ioctl+0x49/0x80 [amdgpu]
Jul 02 11:09:14 Garhve kernel:  ksys_ioctl+0x82/0xc0
Jul 02 11:09:14 Garhve kernel:  __x64_sys_ioctl+0x16/0x20
Jul 02 11:09:14 Garhve kernel:  do_syscall_64+0x49/0x90
Jul 02 11:09:14 Garhve kernel:  entry_SYSCALL_64_after_hwframe+0x44/0xa9
Jul 02 11:09:14 Garhve kernel: RIP: 0033:0x7f804908d8eb
Jul 02 11:09:14 Garhve kernel: Code: 0f 1e fa 48 8b 05 a5 95 0c 00 64 c7 00 26 00 00 00 48 c7 c0 ff ff ff ff c3 66 0f 1f 44 00 00 f3 0f 1e fa b8 10 00 00 00 0f 05 <48> >
Jul 02 11:09:14 Garhve kernel: RSP: 002b:00007ffdadbe11e8 EFLAGS: 00000246 ORIG_RAX: 0000000000000010
Jul 02 11:09:14 Garhve kernel: RAX: ffffffffffffffda RBX: 00007ffdadbe1220 RCX: 00007f804908d8eb
Jul 02 11:09:14 Garhve kernel: RDX: 00007ffdadbe1220 RSI: 00000000c01064ab RDI: 000000000000000d
Jul 02 11:09:14 Garhve kernel: RBP: 00000000c01064ab R08: 00005650feda4c01 R09: 00007ffdadbe10f0
Jul 02 11:09:14 Garhve kernel: R10: 00007ffdadbf2080 R11: 0000000000000246 R12: 00005651003bcfc0
Jul 02 11:09:14 Garhve kernel: R13: 000000000000000d R14: 000056510055e0e0 R15: 0000565100560370
Jul 02 11:09:14 Garhve kernel: ---[ end trace add4f84fc22b8645 ]---

Last edited by GTYI (2020-07-02 07:36:21)

jasonwryan · 2020-07-02 07:32:32

Please edit your title and remove the redundant plea for help, and include some relevant information, like your card make:
https://wiki.archlinux.org/index.php/Co … ow_to_post

Arch Linux

#1 2020-07-02 07:24:29

my laptop freezes randomly, cpu is AMD R5 4600u

#2 2020-07-02 07:32:32

Re: my laptop freezes randomly, cpu is AMD R5 4600u

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