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#1 2020-08-16 12:34:55

pavlosdec
Member
Registered: 2019-03-10
Posts: 10

[SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

In a fully upgraded system when virtualbox starts a VM after 1 or 2 seconds the system completely locks-up. Can't even drop in a tty.
There is a similar topic https://bbs.archlinux.org/viewtopic.php?id=258118 but it is marked as solved and there is a suggestion to start a fresh topic.

The system runs
linux 5.8.1-arch1-1
virtualbox 6.1.12-4
virtualbox-host-modules-arch 6.1.12-9
virtualbox-ext-oracle 6.1.13.139853-1

The same happens with the previous ext additions (6.1.12)

Last edited by pavlosdec (2020-09-08 05:30:30)

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#2 2020-08-16 12:49:23

d_fajardo
Member
Registered: 2017-07-28
Posts: 937

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

Have you checked your VM logs if there are any errors?

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#3 2020-08-16 13:17:23

pavlosdec
Member
Registered: 2019-03-10
Posts: 10

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

00:00:01.499499 SUP: RTLdrGetBits failed for VBoxEhciR0.r0 (/usr/lib/virtualbox/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack/linux.amd64/VBoxEhciR0.r0). rc=VERR_SYMBOL_VALUE_TOO_BIG
00:00:01.499512 PDMLdr: pdmR3LoadR0U: pszName="VBoxEhciR0.r0" rc=VERR_SYMBOL_VALUE_TOO_BIG szErr="RTLdrGetBits failed"
00:00:01.499519 VMSetError: /build/virtualbox/src/VirtualBox-6.1.12/src/VBox/VMM/VMMR3/PDMLdr.cpp(733) int pdmR3LoadR0U(PUVM, const char*, const char*, const char*); rc=VERR_SYMBOL_VALUE_TO>
00:00:01.499520 VMSetError: Failed to load R0 module /usr/lib/virtualbox/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack/linux.amd64/VBoxEhciR0.r0: RTLdrGetBits failed
00:00:01.499529 VMSetError: /build/virtualbox/src/VirtualBox-6.1.12/src/VBox/VMM/VMMR3/PDMDevice.cpp(336) int pdmR3DevInit(PVM); rc=VERR_SYMBOL_VALUE_TOO_BIG
00:00:01.499530 VMSetError: Failed to load ring-0 module 'VBoxEhciR0.r0' for device 'usb-ehci'

00:00:01.822295 ERROR [COM]: aRC=NS_ERROR_FAILURE (0x80004005) aIID={872da645-4a9b-1727-bee2-5585105b9eed} aComponent={ConsoleWrap} aText={Failed to load R0 module /usr/lib/virtualbox/Exten>
00:00:01.822302 Failed to load ring-0 module 'VBoxEhciR0.r0' for device 'usb-ehci' (VERR_SYMBOL_VALUE_TOO_BIG)}, preserve=false aResultDetail=-611
00:00:01.822424 Console: Machine state changed to 'PoweredOff'
00:00:01.872040 Power up failed (vrc=VERR_SYMBOL_VALUE_TOO_BIG, rc=NS_ERROR_FAILURE (0X80004005))
00:00:02.372544 GUI: Aborting startup due to power up progress issue detected...

I'm not sure what I'm seeing here, but maybe it has something to do with the ext additions and the USB driver??

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#4 2020-08-16 13:23:17

pavlosdec
Member
Registered: 2019-03-10
Posts: 10

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

Uninstalling the Extension pack and turning USB to 1.1 from 2 eliminates the problem...
Maybe wait for a fix with an update?

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#5 2020-08-16 14:25:41

d_fajardo
Member
Registered: 2017-07-28
Posts: 937

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

How about enabling USB3 Controller?
I'm only comparing from my system. USB3 enabled with extension installed.
There seems to be new issues with USB in this new kernel so virtualbox is probably affected.

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#6 2020-08-16 16:39:48

ernibert
Member
Registered: 2012-03-09
Posts: 11

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

same issue here - VMs do not start.
To solve it is enough (for me) to use USB-1.1 or disable USB at all.
ExtPack 6.1.12r139181 still installed.

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#7 2020-08-16 16:47:27

twelveeighty
Member
From: Alberta, Canada
Registered: 2011-09-04
Posts: 686

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

What version of the Extension Pack does VirtualBox itself report:

VBoxManage list extpacks

Last edited by twelveeighty (2020-08-16 16:48:29)

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#8 2020-08-16 16:52:32

pavlosdec
Member
Registered: 2019-03-10
Posts: 10

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

I tried both 6.1.12.139181 and 6.1.13.139853 from the AUR with the similar outcome.
I see that some of us disabling USB 2/3 just works, but for me if the extension pack is installed then the system locks-up.
It doesn't matter if I disabled USB 2/3...

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#9 2020-08-16 20:44:19

sldx12
Member
Registered: 2020-08-16
Posts: 10

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

I have the same issue. It was all working fine, I was using virtualbox 6.1.12-3 and virtualbox-host-modules-arch 6.1.12-5 as recommend in another post and today VMs just did not open. I tried updating both packages and the error persists.

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#10 2020-08-17 05:50:23

d_fajardo
Member
Registered: 2017-07-28
Posts: 937

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

It would be good as suggested to pavlosdec to post VM logs. Individuals might have different problems and we can all have a look at the logs together.

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#11 2020-08-17 08:38:07

ogghi
Member
Registered: 2013-09-05
Posts: 13

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

Hi, just wanted to start a VM, same issue, here some log:

00:00:01.254142 SUP: RTLdrGetBits failed for VBoxEhciR0.r0 (/usr/lib/virtualbox/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack/linux.amd64/VBoxEhciR0.r0). rc=VERR_SYMBOL_VALUE_TOO_BIG
00:00:01.254153 PDMLdr: pdmR3LoadR0U: pszName="VBoxEhciR0.r0" rc=VERR_SYMBOL_VALUE_TOO_BIG szErr="RTLdrGetBits failed"
00:00:01.254158 VMSetError: /build/virtualbox/src/VirtualBox-6.1.12/src/VBox/VMM/VMMR3/PDMLdr.cpp(733) int pdmR3LoadR0U(PUVM, const char*, const char*, const char*); rc=VERR_SYMBOL_VALUE_TOO_BIG
00:00:01.254159 VMSetError: Failed to load R0 module /usr/lib/virtualbox/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack/linux.amd64/VBoxEhciR0.r0: RTLdrGetBits failed
00:00:01.254166 VMSetError: /build/virtualbox/src/VirtualBox-6.1.12/src/VBox/VMM/VMMR3/PDMDevice.cpp(336) int pdmR3DevInit(PVM); rc=VERR_SYMBOL_VALUE_TOO_BIG
00:00:01.254167 VMSetError: Failed to load ring-0 module 'VBoxEhciR0.r0' for device 'usb-xhci'
00:00:01.264023 NAT: Zone(nm:mbuf_cluster, used:0)
00:00:01.264439 NAT: Zone(nm:mbuf_packet, used:0)
00:00:01.264446 NAT: Zone(nm:mbuf, used:0)
00:00:01.264449 NAT: Zone(nm:mbuf_jumbo_pagesize, used:0)
00:00:01.264857 NAT: Zone(nm:mbuf_jumbo_9k, used:0)
00:00:01.265072 NAT: Zone(nm:mbuf_jumbo_16k, used:0)
00:00:01.265173 NAT: Zone(nm:mbuf_ext_refcnt, used:0)
00:00:01.265193 E1000#0: Interrupt attempts: 0
00:00:01.265196 E1000#0: Interrupts raised : 0
00:00:01.265199 E1000#0: Interrupts lowered: 0
00:00:01.265201 E1000#0: ICR outside ISR   : 0
00:00:01.265203 E1000#0: IMS raised ints   : 0
00:00:01.265205 E1000#0: Interrupts skipped: 0
00:00:01.265207 E1000#0: Masked interrupts : 0
00:00:01.265209 E1000#0: Early interrupts  : 0
00:00:01.265211 E1000#0: Late interrupts   : 0
00:00:01.265213 E1000#0: Lost interrupts   : 0
00:00:01.265216 E1000#0: Interrupts by RX  : 0
00:00:01.265218 E1000#0: Interrupts by TX  : 0
00:00:01.265220 E1000#0: Interrupts by ICS : 0
00:00:01.265222 E1000#0: Interrupts by RDTR: 0
00:00:01.265224 E1000#0: Interrupts by RDMT: 0
00:00:01.265226 E1000#0: Interrupts by TXQE: 0
00:00:01.265228 E1000#0: TX int delay asked: 0
00:00:01.265230 E1000#0: TX delayed:         0
00:00:01.265232 E1000#0: TX delay expired:   0
00:00:01.265234 E1000#0: TX no report asked: 0
00:00:01.265236 E1000#0: TX abs timer expd : 0
00:00:01.265238 E1000#0: TX int timer expd : 0
00:00:01.265240 E1000#0: RX abs timer expd : 0
00:00:01.265242 E1000#0: RX int timer expd : 0
00:00:01.265244 E1000#0: TX CTX descriptors: 0
00:00:01.265246 E1000#0: TX DAT descriptors: 0
00:00:01.265248 E1000#0: TX LEG descriptors: 0
00:00:01.265250 E1000#0: Received frames   : 0
00:00:01.265252 E1000#0: Transmitted frames: 0
00:00:01.265254 E1000#0: TX frames up to 1514: 0
00:00:01.265256 E1000#0: TX frames up to 2962: 0
00:00:01.265259 E1000#0: TX frames up to 4410: 0
00:00:01.265261 E1000#0: TX frames up to 5858: 0
00:00:01.265263 E1000#0: TX frames up to 7306: 0
00:00:01.265265 E1000#0: TX frames up to 8754: 0
00:00:01.265267 E1000#0: TX frames up to 16384: 0
00:00:01.265269 E1000#0: TX frames up to 32768: 0
00:00:01.265271 E1000#0: Larger TX frames    : 0
00:00:01.265273 E1000#0: Max TX Delay        : 0
00:00:01.305738 GIM: HyperV: Resetting MMIO2 regions and MSRs
00:00:01.433255 ERROR [COM]: aRC=NS_ERROR_FAILURE (0x80004005) aIID={872da645-4a9b-1727-bee2-5585105b9eed} aComponent={ConsoleWrap} aText={Failed to load R0 module /usr/lib/virtualbox/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack/linux.amd64/VBoxEhciR0.r0: RTLdrGetBits failed (VERR_SYMBOL_VALUE_TOO_BIG).
00:00:01.433272 Failed to load ring-0 module 'VBoxEhciR0.r0' for device 'usb-xhci' (VERR_SYMBOL_VALUE_TOO_BIG)}, preserve=false aResultDetail=-611
00:00:01.433546 Console: Machine state changed to 'PoweredOff'
00:00:01.439651 Power up failed (vrc=VERR_SYMBOL_VALUE_TOO_BIG, rc=NS_ERROR_FAILURE (0X80004005))
00:00:01.940299 GUI: UIMachineViewNormal::resendSizeHint: Restoring guest size-hint for screen 0 to 1920x978
00:00:01.940358 ERROR [COM]: aRC=E_ACCESSDENIED (0x80070005) aIID={4680b2de-8690-11e9-b83d-5719e53cf1de} aComponent={DisplayWrap} aText={The console is not powered up}, preserve=false aResultDetail=0
00:00:01.940419 GUI: Aborting startup due to power up progress issue detected...
vboxmanage list extpacks

Extension Packs: 1
Pack no. 0:   Oracle VM VirtualBox Extension Pack
Version:      6.1.0
Revision:     135406
Edition:      
Description:  Oracle Cloud Infrastructure integration, USB 2.0 and USB 3.0 Host Controller, Host Webcam, VirtualBox RDP, PXE ROM, Disk Encryption, NVMe.
VRDE Module:  VBoxVRDP
Usable:       true 
Why unusable: 
virtualbox 6.1.12-4
linux 5.8.1.arch1-1
virtualbox-host-dkms 6.1.12-4

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#12 2020-08-17 09:33:17

ernibert
Member
Registered: 2012-03-09
Posts: 11

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

Here is my log:

...
00:00:01.090557 SUP: RTLdrGetBits failed for VBoxEhciR0.r0 (/usr/lib/virtualbox/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack/linux.amd64/VBoxEhciR0.r0). rc=VERR_SYMBOL_VALUE_TOO_BIG
00:00:01.090578 PDMLdr: pdmR3LoadR0U: pszName="VBoxEhciR0.r0" rc=VERR_SYMBOL_VALUE_TOO_BIG szErr="RTLdrGetBits failed"
00:00:01.090582 VMSetError: /build/virtualbox/src/VirtualBox-6.1.12/src/VBox/VMM/VMMR3/PDMLdr.cpp(733) int pdmR3LoadR0U(PUVM, const char*, const char*, const char*); rc=VERR_SYMBOL_VALUE_TOO_BIG
00:00:01.090584 VMSetError: Failed to load R0 module /usr/lib/virtualbox/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack/linux.amd64/VBoxEhciR0.r0: RTLdrGetBits failed
00:00:01.090590 VMSetError: /build/virtualbox/src/VirtualBox-6.1.12/src/VBox/VMM/VMMR3/PDMDevice.cpp(336) int pdmR3DevInit(PVM); rc=VERR_SYMBOL_VALUE_TOO_BIG
00:00:01.090591 VMSetError: Failed to load ring-0 module 'VBoxEhciR0.r0' for device 'usb-xhci'

Extension Pack:

$ vboxmanage list extpacks
Extension Packs: 1
Pack no. 0:   Oracle VM VirtualBox Extension Pack
Version:      6.1.12
Revision:     139181
Edition:      
Description:  Oracle Cloud Infrastructure integration, USB 2.0 and USB 3.0 Host Controller, Host Webcam, VirtualBox RDP, PXE ROM, Disk Encryption, NVMe.
VRDE Module:  VBoxVRDP
Usable:       true 
Why unusable: 

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#13 2020-08-17 11:37:07

d_fajardo
Member
Registered: 2017-07-28
Posts: 937

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

Failed to load ring-0 module 'VBoxEhciR0.r0' for device 'usb-xhci'

This seems to be the culprit. Slightly different from pavlosdec which is 'usb-ehci'.
I am suspecting - and this is pure guess - this is a bug in the new kernel which affects some USB hardware devices. I am not experiencing these problems because of a different hardware. See this thread for some discussion regarding this.
pavlosdec is able to continue by running with downgraded USB controller in the VM. I can only suggest experimenting with the current and previous extension packs and trying out different USB controller in the VM. Or disabling the USB controllers in the VM entirely.
Otherwise the solution might be a kernel and virtualbox downgrades.
Also this looks like a good candidate for a bug report. I'm just not sure which package should handle it.

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#14 2020-08-17 11:39:34

ogghi
Member
Registered: 2013-09-05
Posts: 13

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

Good! It works with USB 1.
So is this something we (who?) should report a bug to kernel devs?

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#15 2020-08-17 11:53:46

d_fajardo
Member
Registered: 2017-07-28
Posts: 937

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

Yes it's probably worth reporting. You really shouldn't be stuck with USB1. We're in 2020!
At the same time, the solution might lie with virtualbox and should be reported there?
Just the same I think it's worth reporting just to make them aware there is a problem.

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#16 2020-08-17 11:58:29

ogghi
Member
Registered: 2013-09-05
Posts: 13

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

I need to figure out how and where, probably github?

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#17 2020-08-17 11:59:17

zpg443
Member
Registered: 2016-12-03
Posts: 119

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

Did you try it with the LTS kernel?

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#18 2020-08-17 12:00:14

ogghi
Member
Registered: 2013-09-05
Posts: 13

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

Not yet. I can do perhaps tomorrow. If anybody can try before that, I would happily skip trying tongue

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#19 2020-08-17 13:18:55

JoeHartley
Member
Registered: 2011-10-01
Posts: 23

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

Another data point for you all, I had the same issue with my VM not starting, I had to discard my saved state, set my USB down to 1 and then I could start the VM.

Definitely a bug here!

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#20 2020-08-17 16:03:27

quiquex
Member
Registered: 2011-01-25
Posts: 35

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

For the people pointing out setting the VM to USB 1 works, it doesn't for me. (no extension packs installed)

Last edited by quiquex (2020-08-17 18:11:11)

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#21 2020-08-17 19:23:44

Englishman
Member
Registered: 2020-06-15
Posts: 2

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

Similarly, I have just installed Virtualbox, without any extensions, as VMware unable to run any VM after upgrading Linux to 5.8.1. I then experience a complete lock-up during a VM load in Virtualbox.

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#22 2020-08-17 21:14:15

d_fajardo
Member
Registered: 2017-07-28
Posts: 937

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

@quiquex Why don't you post your own VM logs?
Same for our gentleman @Englishman.

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#23 2020-08-17 22:19:33

sldx12
Member
Registered: 2020-08-16
Posts: 10

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

I confirm that downgrading to USB 1.1 fixed the bug (with extensions pack)

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#24 2020-08-17 22:26:27

TheVulpecula
Member
Registered: 2019-05-22
Posts: 5

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

d_fajardo wrote:

@quiquex Why don't you post your own VM logs?
Same for our gentleman @Englishman.

@d_fajardo, I must be missing something. I'm not able to actually launch the VM. It simply hangs now. Are those logs accessible from outside the VM?

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#25 2020-08-17 22:37:15

Muflone
Trusted User (TU)
From: Italy
Registered: 2013-10-08
Posts: 75
Website

Re: [SOLVED] Virtualbox (6.1.12-4) when starting VM freezes and locks-up

I can confirm I had the same issue with 5.8.1 and VirtualBox on the August 14.

Using current LTS kernel the issue doesn't happen.

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