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#1 2020-10-10 16:24:15

krystiancha
Member
Registered: 2020-02-28
Posts: 15

Random sleep and wake delays and ACPI errors

Hey!

When I close the lid of my Dell XPS 7390 2-in-1 to put it to S3 sleep it often takes long to suspend and then after opening the lid it takes long to wake up (like 10 s). It doesn't happen every time, but most of the times and when it does happen ACPI errors appear in dmesg log.

I suspended and woken up the laptop 7 times. 2 times were ok, rest of them included a delay on both suspend and wake.

Below I attach a diff comparing a "good" suspend & wake and a "bad", delayed one.

--- .local/log/dmesg.log	2020-10-10 18:09:42.903333712 +0200
+++ .local/log/dmesg-bad-6.log	2020-10-10 18:09:15.896669938 +0200
@@ -1,9 +1,21 @@
 PM: suspend entry (deep)
-Filesystems sync: 0.060 seconds
-Freezing user space processes ... (elapsed 0.001 seconds) done.
+Filesystems sync: 0.065 seconds
+Freezing user space processes ... (elapsed 0.003 seconds) done.
 OOM killer disabled.
-Freezing remaining freezable tasks ... (elapsed 0.000 seconds) done.
+Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done.
 printk: Suspending console(s) (use no_console_suspend to debug)
+ACPI Error: Aborting method \_SB.PCI0.TDM1.WTBS due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
+ACPI Error: Aborting method \_SB.PCI0.TDM1.WFCC due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
+ACPI Error: Aborting method \_SB.PCI0.TDM1._PS0 due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
+acpi device:8d: Failed to change power state to D0
+ACPI Error: Aborting method \_SB.PCI0.TDM0.WTBS due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
+ACPI Error: Aborting method \_SB.PCI0.TDM0.WFCC due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
+ACPI Error: Aborting method \_SB.PCI0.TDM0._PS0 due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
+acpi device:8c: Failed to change power state to D0
+ACPI Error: Aborting method \_SB.PCI0.TRP2._PS0 due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
+acpi device:92: Failed to change power state to D0
+ACPI Error: Aborting method \_SB.PCI0.TRP0._PS0 due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
+acpi device:8e: Failed to change power state to D0
 ACPI: EC: interrupt blocked
 ACPI: Preparing to enter system sleep state S3
 ACPI: EC: event blocked
@@ -38,16 +50,23 @@
 CPU7 is up
 ACPI: Waking up from system sleep state S3
 ACPI: EC: interrupt unblocked
+ACPI Error: Aborting method \_SB.PCI0.TDM0._PS0 due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
+ACPI Error: Aborting method \_SB.PCI0.TDM1._PS0 due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
+acpi device:8c: Failed to change power state to D0
+acpi device:8d: Failed to change power state to D0
+ACPI Error: Aborting method \_SB.PCI0.TRP0._PS0 due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
+ACPI Error: Aborting method \_SB.PCI0.TRP2._PS0 due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
+acpi device:8e: Failed to change power state to D0
+acpi device:92: Failed to change power state to D0
 ACPI: EC: event unblocked
 nvme nvme0: 8/0/0 default/read/poll queues
 usb 3-10: reset full-speed USB device number 3 using xhci_hcd
 usb 3-5: reset full-speed USB device number 2 using xhci_hcd
 ish-hid {33AECD58-B679-4E54-9BD9-A04D34F0C226}: [hid-ish]: enum_devices_done OK, num_hid_devices=5
+mei_hdcp 0000:00:16.0-b638ab7e-94e2-4ea2-a552-d1c54b627f04: bound 0000:00:02.0 (ops i915_hdcp_component_ops [i915])
 acpi LNXPOWER:03: Turning OFF
 OOM killer enabled.
-Restarting tasks ... 
-mei_hdcp 0000:00:16.0-b638ab7e-94e2-4ea2-a552-d1c54b627f04: bound 0000:00:02.0 (ops i915_hdcp_component_ops [i915])
-done.
+Restarting tasks ... done.
 PM: suspend exit
 Bluetooth: hci0: Bootloader revision 0.4 build 0 week 11 2017
 Bluetooth: hci0: Device revision is 2
@@ -58,9 +77,9 @@
 Bluetooth: hci0: Minimum firmware build 1 week 10 2014
 Bluetooth: hci0: Found device firmware: intel/ibt-19-32-4.sfi
 Bluetooth: hci0: Waiting for firmware download to complete
-Bluetooth: hci0: Firmware loaded in 1865124 usecs
+Bluetooth: hci0: Firmware loaded in 1848609 usecs
 Bluetooth: hci0: Waiting for device to boot
-Bluetooth: hci0: Device booted in 14898 usecs
+Bluetooth: hci0: Device booted in 14781 usecs
 Bluetooth: hci0: Found Intel DDC parameters: intel/ibt-19-32-4.ddc
 Bluetooth: hci0: Applying Intel DDC parameters completed
 Bluetooth: hci0: Firmware revision 0.0 build 121 week 36 2020

As you can see, a couple of lines appear only on a "bad" suspend.

# HERE THE SUSPEND STARTS
# ...
ACPI Error: Aborting method \_SB.PCI0.TDM1.WTBS due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
ACPI Error: Aborting method \_SB.PCI0.TDM1.WFCC due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
ACPI Error: Aborting method \_SB.PCI0.TDM1._PS0 due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
acpi device:8d: Failed to change power state to D0
ACPI Error: Aborting method \_SB.PCI0.TDM0.WTBS due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
ACPI Error: Aborting method \_SB.PCI0.TDM0.WFCC due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
ACPI Error: Aborting method \_SB.PCI0.TDM0._PS0 due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
acpi device:8c: Failed to change power state to D0
ACPI Error: Aborting method \_SB.PCI0.TRP2._PS0 due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
acpi device:92: Failed to change power state to D0
ACPI Error: Aborting method \_SB.PCI0.TRP0._PS0 due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
acpi device:8e: Failed to change power state to D0
# ...
# HERE THE WAKE STARTS
# ...
ACPI Error: Aborting method \_SB.PCI0.TDM0._PS0 due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
ACPI Error: Aborting method \_SB.PCI0.TDM1._PS0 due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
acpi device:8c: Failed to change power state to D0
acpi device:8d: Failed to change power state to D0
ACPI Error: Aborting method \_SB.PCI0.TRP0._PS0 due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
ACPI Error: Aborting method \_SB.PCI0.TRP2._PS0 due to previous error (AE_AML_LOOP_TIMEOUT) (20200528/psparse-529)
acpi device:8e: Failed to change power state to D0
acpi device:92: Failed to change power state to D0

Any suggestions how could I debug this further and/or solve this?

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#2 2020-10-10 17:21:08

Zod
Member
From: Hoosiertucky
Registered: 2019-03-10
Posts: 419

Re: Random sleep and wake delays and ACPI errors

Just so that the same hoops aren't jumped through...

What have you tried so far?

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#3 2020-10-10 17:26:35

krystiancha
Member
Registered: 2020-02-28
Posts: 15

Re: Random sleep and wake delays and ACPI errors

I tried downgrading kernel, booting linux-lts instead of linux, removing kernel parameters I use to mitigate other issues, updating bios, testing if the issue can be reproduced in a minimal environment: no gui, no wifi/bluetooth, every external device disconnected. I think that's everything.

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#4 2020-10-10 18:40:56

Zod
Member
From: Hoosiertucky
Registered: 2019-03-10
Posts: 419

Re: Random sleep and wake delays and ACPI errors

# systemctl list-unit-files --state=enabled

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#5 2020-10-10 20:13:26

krystiancha
Member
Registered: 2020-02-28
Posts: 15

Re: Random sleep and wake delays and ACPI errors

# systemctl list-unit-files --state=enabled
UNIT FILE                            STATE   VENDOR PRESET
getty@.service                       enabled enabled      
iwd.service                          enabled disabled     
lm_sensors.service                   enabled disabled     
nftables.service                     enabled disabled     
systemd-networkd-wait-online.service enabled disabled     
systemd-networkd.service             enabled enabled      
systemd-resolved.service             enabled enabled      
systemd-timesyncd.service            enabled enabled      
org.cups.cupsd.socket                enabled disabled     
systemd-networkd.socket              enabled disabled     
remote-fs.target                     enabled enabled      

11 unit files listed.

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#6 2020-10-10 21:59:04

Zod
Member
From: Hoosiertucky
Registered: 2019-03-10
Posts: 419

Re: Random sleep and wake delays and ACPI errors

$ lspci | grep -e VGA -e 3D

Leaning toward power management

Last edited by Zod (2020-10-10 22:09:49)

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#7 2020-10-10 22:14:57

seth
Member
Registered: 2012-09-03
Posts: 16,682

Re: Random sleep and wake delays and ACPI errors

Sanity check: how any parallel windows installations do you have?

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#8 2020-10-10 22:30:12

krystiancha
Member
Registered: 2020-02-28
Posts: 15

Re: Random sleep and wake delays and ACPI errors

Zod wrote:
$ lspci | grep -e VGA -e 3D
00:02.0 VGA compatible controller: Intel Corporation Iris Plus Graphics G7 (rev 07)
seth wrote:

Sanity check: how any parallel windows installations do you have?

None, just encrypted Arch root and boot partition on my ssd.

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#9 2020-10-10 22:40:24

Zod
Member
From: Hoosiertucky
Registered: 2019-03-10
Posts: 419

Re: Random sleep and wake delays and ACPI errors

seth wrote:

Sanity check: how any parallel windows installations do you have?

Ok, gotta ask,  any=many?  Is that a thing?

Last edited by Zod (2020-10-10 22:40:52)

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#10 2020-10-10 22:52:46

GaKu999
Member
From: US/Eastern
Registered: 2020-06-21
Posts: 382

Re: Random sleep and wake delays and ACPI errors

Zod wrote:
seth wrote:

Sanity check: how any parallel windows installations do you have?

Ok, gotta ask,  any=many?  Is that a thing?

I wouldn’t be surprised if someone had 3 windows somewhere in the same box, it IS doable...


My reposSome snippets

Heisenberg might have been here.

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#11 2020-10-10 23:16:31

Zod
Member
From: Hoosiertucky
Registered: 2019-03-10
Posts: 419

Re: Random sleep and wake delays and ACPI errors

$ pacman -Qi mesa

Is you system up to date?

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#12 2020-10-10 23:21:24

krystiancha
Member
Registered: 2020-02-28
Posts: 15

Re: Random sleep and wake delays and ACPI errors

Zod wrote:
$ pacman -Qi mesa

Is you system up to date?

Name            : mesa
Version         : 20.2.0-2
Description     : An open-source implementation of the OpenGL specification
Architecture    : x86_64
URL             : https://www.mesa3d.org/
Licenses        : custom
Groups          : None
Provides        : mesa-libgl  opengl-driver
Depends On      : libdrm  wayland  libxxf86vm  libxdamage  libxshmfence  libelf  libomxil-bellagio  libunwind  llvm-libs  lm_sensors  libglvnd  zstd  vulkan-icd-loader
Optional Deps   : opengl-man-pages: for the OpenGL API man pages
                  mesa-vdpau: for accelerated video playback
                  libva-mesa-driver: for accelerated video playback [installed]
Required By     : cogl  gst-plugins-base-libs  gtk3  lib32-mesa  libglvnd  qt5-base  renderdoc  weston  wlroots  zoom
Optional For    : None
Conflicts With  : mesa-libgl
Replaces        : mesa-libgl
Installed Size  : 86.58 MiB
Packager        : Evangelos Foutras <foutrelis@archlinux.org>
Build Date      : Wed 30 Sep 2020 11:29:19 AM CEST
Install Date    : Sat 10 Oct 2020 04:49:03 PM CEST
Install Reason  : Installed as a dependency for another package
Install Script  : No
Validated By    : Signature

Yup, regularly updated.

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#13 2020-10-10 23:27:12

Zod
Member
From: Hoosiertucky
Registered: 2019-03-10
Posts: 419

Re: Random sleep and wake delays and ACPI errors

Have a look at this.

https://wiki.archlinux.org/index.php/De … n-1_(7390)

I'm still reading it.

This in particular..
https://wiki.archlinux.org/index.php/De … )#S3_Sleep


Edit: Don't forget to read the part about kernel panic.

Last edited by Zod (2020-10-10 23:45:05)

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#14 2020-10-10 23:46:49

krystiancha
Member
Registered: 2020-02-28
Posts: 15

Re: Random sleep and wake delays and ACPI errors

Yes, I'm aware of this issue. I have this setting disabled in BIOS settings. I also disabled VT for Direct I/O when I was getting kernel panics on shutdown and resume and no kernel panics since.

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#15 2020-10-10 23:56:46

Zod
Member
From: Hoosiertucky
Registered: 2019-03-10
Posts: 419

Re: Random sleep and wake delays and ACPI errors

Ok, now I'm just taking shots...

https://wiki.ubuntu.com/Dell/XPS/XPS-13-7390-2-in-1

Doesn't wake up from suspend on BIOS 1.0.13 with up-to-date 19.10 (2019-12-01) – https://askubuntu.com/questions/1183716 … nd-problem

Workaround: add pcie_aspm=off to kernel cmdline (add to GRUB_CMDLINE_LINUX in /etc/default/grub, and run update-grub*) – this will negatively impact power consumption

* I don't know if you are using grub.

Last edited by Zod (2020-10-11 00:11:56)

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#16 2020-10-11 06:47:18

seth
Member
Registered: 2012-09-03
Posts: 16,682

Re: Random sleep and wake delays and ACPI errors

Zod wrote:
seth wrote:

Sanity check: how any parallel windows installations do you have?

Ok, gotta ask,  any=many?  Is that a thing?

It's a trick question.
"Just one!" is still pointing to windows fast boot as the most likely cause for all sorts of weird ACPI/HW issues - notably around S3.

@krystiancha
Did you also set "mem_sleep_default=deep"?
Do the delay also happen w/o?

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#17 2020-10-11 08:57:46

krystiancha
Member
Registered: 2020-02-28
Posts: 15

Re: Random sleep and wake delays and ACPI errors

Zod wrote:

Workaround: add pcie_aspm=off to kernel cmdline (add to GRUB_CMDLINE_LINUX in /etc/default/grub, and run update-grub*) – this will negatively impact power consumption

So this is just another workaround for the "Dell logo" issue mentioned earlier (Early Dell logo display in BIOS).
Unfortunately it doesn't help with the problem I'm experiencing.

seth wrote:

Did you also set "mem_sleep_default=deep"?

Yes, I did because I don't really care about the s2idle sleep. It drains my battery and fans spin when my laptop is in my backpack.

seth wrote:

Do the delay also happen w/o?

I couldn't reproduce the problem without mem_sleep_default=deep


If I knew that there will be this many issues with this laptop I would have gotten the non 2-in-1 variant which is apparently a lot better on Linux, but I got this one for half price new, so I thought it will be worth it. smile I mean, it's not that bad, many issues were solved already by the community, but the issue I'm experiencing is apparently new, because I didn't find anyone else experiencing it. Anyway, thanks for the help I received so far.

Also, since I posted here, the issue seems a lot harder to reproduce. The freezes still happen, but less often, I guess it's just unpredictable. Weird, because I haven't really changed anything since in the configuration.

@EDIT
The only thing changing is the battery charge level. Maybe it influences the probability of a freeze on sleep/wake?

@EDIT

krystiancha wrote:

the issue seems a lot harder to reproduce

Yeah, so the issue is back at its full intensity. If anyone has any more ideas what I can try to solve this, please let me know.

Last edited by krystiancha (2020-10-18 20:11:54)

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