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#1 2020-12-16 05:59:45

AleDenshi
Member
Registered: 2020-12-16
Posts: 2

[SOLVED] Davinci Resolve Crashing on launch

[SOLUTION: Downgrade curl]

Davinci Resolve 16.2.7-1 (installed from the davinci-resolve AUR package) refuses to launch past the initial setup screen, giving the following error:

resolve: AppConfig.cpp:180: void AppConfig::LoadAllSiteInfo(): Assertion `m_SiteEnabledIdx > 0' failed.
(Full log with --verbose option: https://pastebin.com/uadZ4V7e)

The package nvidia-opencl is installed on my system, so it's not causing the issue.

I'm running Resolve on a laptop with a dedicated Nvidia GPU running the xorg instance through the Intel GPU via Optimus Manager:

[$] glxinfo | grep -i vendor
server glx vendor string: NVIDIA Corporation
client glx vendor string: NVIDIA Corporation
OpenGL vendor string: NVIDIA Corporation

I'm running resolve on the following machine:

Kernel: Linux archlinux 5.9.14-arch1-1
CPU: Intel i5-8300H (8) @ 4.000GHz
GPU: Intel UHD Graphics 630
GPU: NVIDIA GeForce GTX 1050 Mobile
Nvidia Driver version: nvidia 455.45.01-7

Any idea what could be causing this issue?

Last edited by AleDenshi (2020-12-16 09:56:41)

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#2 2020-12-16 08:29:35

seth
Member
Registered: 2012-09-03
Posts: 59,341

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#3 2020-12-16 09:56:14

AleDenshi
Member
Registered: 2020-12-16
Posts: 2

Re: [SOLVED] Davinci Resolve Crashing on launch

Thanks! Turned out I had to downgrade the curl package and now it works perfectly fine.

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#4 2020-12-19 16:33:31

arugifa
Member
Registered: 2020-12-19
Posts: 1

Re: [SOLVED] Davinci Resolve Crashing on launch

After a couple of hours trying to debug this problem, I can confirm that downgrading curl (from 7.74.0-1 to 7.73.0-1) solves the issue:

sudo pacman -U /var/cache/pacman/pkg/curl-7.73.0-1-x86_64.pkg.tar.zst

It is worth to note that blocking curl updates is also necessary, until a proper fix is found (by adding curl to the IgnorePkg section of /etc/pacman.conf).

Thanks for the trick!

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#5 2021-02-06 19:51:31

shawniere
Member
Registered: 2020-04-26
Posts: 26

Re: [SOLVED] Davinci Resolve Crashing on launch

I also had the same problem and this fixed it for me.  Thank you.  Can anyone explain why this happens?  Is it something that Blackmagic should fix or is it a problem with curl?

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#6 2021-02-06 20:26:00

seth
Member
Registered: 2012-09-03
Posts: 59,341

Re: [SOLVED] Davinci Resolve Crashing on launch

It's a binary release that was originally linked against an older (and apparently incompatible) version of libcurl.

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