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#1 2021-02-06 14:03:45

St.Boom
Member
Registered: 2021-02-06
Posts: 10

No network connection to steam

hello all,

since the update today I can no longer connect to steam.
I have already deleted the folders but it did not help.

Setting up Steam content in /home/stboom/.local/share/Steam
Running Steam on arch rolling 64-bit
STEAM_RUNTIME is disabled by the user
Can't find 'steam-runtime-check-requirements', continuing anyway
/home/stboom/.local/share/Steam/ubuntu12_32/steam
[2021-02-06 14:59:50] Startup - updater built Oct 28 2020 23:34:22
ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
Installing breakpad exception handler for appid(steam)/version(0)
[2021-02-06 14:59:50] Failed to load cached hosts file (File 'update_hosts_cached.vdf' not found), using defaults
[2021-02-06 14:59:50] Using the following download hosts for Public, Realm steamglobal
[2021-02-06 14:59:50] 1. http://client-download.steampowered.com, /client/, Realm 'steamglobal', weight was 100, source = 'baked in'
[2021-02-06 14:59:50] 2. http://media.steampowered.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
Installing breakpad exception handler for appid(steam)/version(1.0)
[2021-02-06 14:59:50] Verifying installation...
[2021-02-06 14:59:50] Unable to read and verify install manifest /home/stboom/.local/share/Steam/package/steam_client_ubuntu12.installed
[2021-02-06 14:59:50] Verification complete
[2021-02-06 14:59:50] Downloading Update...
[2021-02-06 14:59:50] Checking for available update...
[2021-02-06 14:59:50] Downloading manifest: client-download.steampowered.com/client/steam_client_ubuntu12
Installing breakpad exception handler for appid(steam)/version(1.0)
[2021-02-06 14:59:50] Download failed: http error 0 (client-download.steampowered.com/client/steam_client_ubuntu12)
[2021-02-06 14:59:50] Downloading manifest: media.steampowered.com/client/steam_client_ubuntu12
[2021-02-06 14:59:50] Download failed: http error 0 (media.steampowered.com/client/steam_client_ubuntu12)
[2021-02-06 14:59:50] DownloadManifest - exhausted list of download hosts
[2021-02-06 14:59:50] failed to load manifest from buffer.
[2021-02-06 14:59:50] Failed to load manifest
[2021-02-06 14:59:50] Error: Download failed: http error 0
[2021-02-06 14:59:50] Saving metrics to disk (/home/stboom/.local/share/Steam/package/steam_client_metrics.bin)
[2021-02-06 14:59:50] Error: Steam needs to be online to update.         Please confirm your network connection and try again

Last edited by St.Boom (2021-02-06 14:06:05)

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#2 2021-02-06 15:03:07

Head_on_a_Stick
Member
From: London
Registered: 2014-02-20
Posts: 5,844
Website

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#3 2021-02-06 18:40:07

St.Boom
Member
Registered: 2021-02-06
Posts: 10

Re: No network connection to steam

Hi @Head_on_a_Stick

lib32-libcurl-compat is installed.
systemd-resolved now active
the symlink is set.

cat /run/systemd/resolve/resolv.conf

# This file is managed by man:systemd-resolved(8). Do not edit.
#
# This is a dynamic resolv.conf file for connecting local clients directly to
# all known uplink DNS servers. This file lists all configured search domains.
#
# Third party programs should typically not access this file directly, but only
# through the symlink at /etc/resolv.conf. To manage man:resolv.conf(5) in a
# different way, replace this symlink by a static file or a different symlink.
#
# See man:systemd-resolved.service(8) for details about the supported modes of
# operation for /etc/resolv.conf.

nameserver 192.168.178.1
search .

Unfortunately, the problem has remained the same.

steam
Running Steam on arch rolling 64-bit
STEAM_RUNTIME is enabled automatically
Pins up-to-date!
Can't find 'steam-runtime-check-requirements', continuing anyway
/home/stboom/.local/share/Steam/ubuntu12_32/steam
[2021-02-07 00:48:05] Startup - updater built Oct 28 2020 23:34:22
ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
Installing breakpad exception handler for appid(steam)/version(0)
[2021-02-07 00:48:05] Loading cached metrics from disk (/home/stboom/.local/share/Steam/package/steam_client_metrics.bin)
[2021-02-07 00:48:05] Failed to load cached hosts file (File 'update_hosts_cached.vdf' not found), using defaults
[2021-02-07 00:48:05] Using the following download hosts for Public, Realm steamglobal
[2021-02-07 00:48:05] 1. http://client-download.steampowered.com, /client/, Realm 'steamglobal', weight was 100, source = 'baked in'
[2021-02-07 00:48:05] 2. http://media.steampowered.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
Installing breakpad exception handler for appid(steam)/version(1.0)
[2021-02-07 00:48:05] Verifying installation...
[2021-02-07 00:48:05] Unable to read and verify install manifest /home/stboom/.local/share/Steam/package/steam_client_ubuntu12.installed
[2021-02-07 00:48:05] Verification complete
[2021-02-07 00:48:05] Downloading Update...
[2021-02-07 00:48:05] Checking for available update...
[2021-02-07 00:48:05] Downloading manifest: client-download.steampowered.com/client/steam_client_ubuntu12
Installing breakpad exception handler for appid(steam)/version(1.0)
[2021-02-07 00:48:05] Download failed: http error 0 (client-download.steampowered.com/client/steam_client_ubuntu12)
[2021-02-07 00:48:05] Downloading manifest: media.steampowered.com/client/steam_client_ubuntu12
[2021-02-07 00:48:06] Download failed: http error 0 (media.steampowered.com/client/steam_client_ubuntu12)
[2021-02-07 00:48:06] DownloadManifest - exhausted list of download hosts
[2021-02-07 00:48:06] failed to load manifest from buffer.
[2021-02-07 00:48:06] Failed to load manifest
[2021-02-07 00:48:06] Error: Download failed: http error 0
[2021-02-07 00:48:06] Saving metrics to disk (/home/stboom/.local/share/Steam/package/steam_client_metrics.bin)
[2021-02-07 00:48:06] Error: Steam needs to be online to update.         Please confirm your network connection and try again.
[2021-02-07 00:48:07] Shutdown
/data/src/tier0/threadtools.cpp (3658) : Assertion Failed: Illegal termination of worker thread 'Thread(0x0x57a6aec0/0x0xe0cfea'
/data/src/tier0/threadtools.cpp (3658) : Assertion Failed: Illegal termination of worker thread 'Thread(0x0x57a6aec0/0x0xe0cfea'
Installing breakpad exception handler for appid(steam)/version(1.0)
crash_20210207004808_5.dmp[27574]: Uploading dump (out-of-process)
/tmp/dumps/crash_20210207004808_5.dmp
crash_20210207004808_5.dmp[27574]: Finished uploading minidump (out-of-process): success = no
crash_20210207004808_5.dmp[27574]: error: Couldn't resolve host name
crash_20210207004808_5.dmp[27574]: file ''/tmp/dumps/crash_20210207004808_5.dmp'', upload no: ''Couldn't resolve host name''

Last edited by St.Boom (2021-02-06 23:51:52)

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#4 2021-02-07 08:49:59

St.Boom
Member
Registered: 2021-02-06
Posts: 10

Re: No network connection to steam

I found out something else.

getent hosts http://client-download.steampowered.com
does not give a result. On my other computer it outputs multiple IPs.

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#5 2021-02-07 10:33:38

Head_on_a_Stick
Member
From: London
Registered: 2014-02-20
Posts: 5,844
Website

Re: No network connection to steam

St.Boom wrote:

the symlink is set

The ArchWiki seems to differ from systemd-resolved(8) in respect of the recommended symlink so perhaps follow the man page and use the stub resolver instead:

# ln -sf /run/systemd/resolve/stub-resolv.conf /etc/resolv.conf

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#6 2021-02-07 11:43:14

St.Boom
Member
Registered: 2021-02-06
Posts: 10

Re: No network connection to steam

I have tried both, behavior remains the same.

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#7 2021-02-08 13:37:42

St.Boom
Member
Registered: 2021-02-06
Posts: 10

Re: No network connection to steam

I have no more ideas, i hope you still have some.

I did a complete reinstall.
systemd-networkd.service activated.
systemd-resolved.service activated.

ln -sf /run/systemd/resolve/stub-resolv.conf /etc/resolv.conf
/etc/systemd/network/20-wired.network
[Match]
Name=enp8s0
[Network]
DHCP=yes
/etc/systemd/network/25-wired.network
[Match]
Name=wlan0
[Network]
DHCP=yes

the configuration for wlan0 was done with iwctl.
after the internet connection worked.
i installed plasma group, kde-application group and sddm with dependencies.
After that i installed steam and steam-native-runtime with dependencies.


steam-native 
Running Steam on arch rolling 64-bit
STEAM_RUNTIME is disabled by the user
Can't find 'steam-runtime-check-requirements', continuing anyway
/home/stboom/.local/share/Steam/ubuntu12_32/steam
[2021-02-08 14:39:41] Startup - updater built Oct 28 2020 23:34:22
ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
Installing breakpad exception handler for appid(steam)/version(0)
[2021-02-08 14:39:41] Loading cached metrics from disk (/home/stboom/.local/share/Steam/package/steam_client_metrics.bin)
[2021-02-08 14:39:41] Failed to load cached hosts file (File 'update_hosts_cached.vdf' not found), using defaults
[2021-02-08 14:39:41] Using the following download hosts for Public, Realm steamglobal
[2021-02-08 14:39:41] 1. http://client-download.steampowered.com, /client/, Realm 'steamglobal', weight was 100, source = 'baked in'
[2021-02-08 14:39:41] 2. http://media.steampowered.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
Installing breakpad exception handler for appid(steam)/version(1.0)
[2021-02-08 14:39:41] Verifying installation...
[2021-02-08 14:39:41] Unable to read and verify install manifest /home/stboom/.local/share/Steam/package/steam_client_ubuntu12.installed
[2021-02-08 14:39:41] Verification complete
[2021-02-08 14:39:41] Downloading Update...
[2021-02-08 14:39:41] Checking for available update...
[2021-02-08 14:39:41] Downloading manifest: client-download.steampowered.com/client/steam_client_ubuntu12
Installing breakpad exception handler for appid(steam)/version(1.0)
[2021-02-08 14:39:42] Download failed: http error 0 (client-download.steampowered.com/client/steam_client_ubuntu12)
[2021-02-08 14:39:42] Downloading manifest: media.steampowered.com/client/steam_client_ubuntu12
[2021-02-08 14:39:42] Download failed: http error 0 (media.steampowered.com/client/steam_client_ubuntu12)
[2021-02-08 14:39:42] DownloadManifest - exhausted list of download hosts
[2021-02-08 14:39:42] failed to load manifest from buffer.
[2021-02-08 14:39:42] Failed to load manifest
[2021-02-08 14:39:42] Error: Download failed: http error 0
[2021-02-08 14:39:42] Saving metrics to disk (/home/stboom/.local/share/Steam/package/steam_client_metrics.bin)
[2021-02-08 14:39:42] Error: Steam needs to be online to update.         Please confirm your network connection and try again.
[2021-02-08 14:39:44] Shutdown
/data/src/tier0/threadtools.cpp (3658) : Assertion Failed: Illegal termination of worker thread 'Thread(0x0x57d70ec0/0x0xe0bfea'
/data/src/tier0/threadtools.cpp (3658) : Assertion Failed: Illegal termination of worker thread 'Thread(0x0x57d70ec0/0x0xe0bfea'
Installing breakpad exception handler for appid(steam)/version(1.0)
crash_20210208143945_5.dmp[6786]: Uploading dump (out-of-process)
/tmp/dumps/crash_20210208143945_5.dmp
[stboom@archlinux ~]$ crash_20210208143945_5.dmp[6786]: Finished uploading minidump (out-of-process): success = no
crash_20210208143945_5.dmp[6786]: error: Couldn't resolve host name
crash_20210208143945_5.dmp[6786]: file ''/tmp/dumps/crash_20210208143945_5.dmp'', upload no: ''Couldn't resolve host name''

Last edited by St.Boom (2021-02-08 13:48:13)

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#8 2021-02-08 23:18:49

SilverMight
Member
Registered: 2017-11-20
Posts: 25

Re: No network connection to steam

I'm also getting the exact same issue here.

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#9 2021-02-09 12:51:19

St.Boom
Member
Registered: 2021-02-06
Posts: 10

Re: No network connection to steam

What motherboard are you using and what network card?
I'm thinking if my Killer AX1650 or Killer E3100G is the problem.

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#10 2021-02-09 13:06:02

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 13,805

Re: No network connection to steam

You'll need lib32-systemd for systemd-networkd to properly inform 32bit applications checking for this.

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#11 2021-02-09 13:26:29

St.Boom
Member
Registered: 2021-02-06
Posts: 10

Re: No network connection to steam

Hi @V1del

lib32-systemd was already installed.
In the meantime I also tried networkmanager (with systemd-network deactivated), unfortunately did not help.

Hotspot via mobile network did not help either.
The laptop on the same network works fine.

Last edited by St.Boom (2021-02-09 13:26:45)

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#12 2021-02-09 13:38:53

SilverMight
Member
Registered: 2017-11-20
Posts: 25

Re: No network connection to steam

St.Boom wrote:

What motherboard are you using and what network card?
I'm thinking if my Killer AX1650 or Killer E3100G is the problem.

Gigabyte Z370M DS3H, with a Realtek RTL8111. If you want a workaround for now, Flatpak works decently. I'm also using NetworkManager and always have been

Last edited by SilverMight (2021-02-09 13:39:21)

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#13 2021-02-09 18:14:15

SilverMight
Member
Registered: 2017-11-20
Posts: 25

Re: No network connection to steam

Hey, can you try enabling the ncsd service? I think that fixed it for me. I messed around with some things cause I figured it was a DNS related issue, and that seems to have fixed it.

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#14 2021-02-09 18:55:08

St.Boom
Member
Registered: 2021-02-06
Posts: 10

Re: No network connection to steam

Super!

you are my hero!
Now I wonder why the dns cache service is needed at once.

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