[SOLVED] [GNOME 3]: Cannot shut down or reboot from GNOME

volatile void · 2021-03-18 17:13:03

Hi,

I installed Arch Linux on my ThinkPad P71 two days ago and everything is working like a charm. The only problem I currently have is that I cannot shut down or reboot the machine from GNOME.

% sudo poweroff

or

% sudo reboot

work without problems. I also can log out normally.

When trying to shut down or reboot the machine with

% systemctl poweroff

or

% systemctl reboot

I get the error message

Failed to power off system via logind: There's already a shutdown or sleep operation in progress

This also happens if it is the first thing I do after starting the machine.

journalctl shows these errors:

Mär 18 13:08:09 sledgehammer gnome-session-binary[998]: Unrecoverable failure in required component org.gnome.Shell.desktop
Mär 18 13:08:35 sledgehammer gdm-password][1278]: gkr-pam: unable to locate daemon control file
Mär 18 13:08:41 sledgehammer systemd[1283]: Failed to start Application launched by gnome-session-binary.

It also appears that my $XDG_SESSION_ID is undefined which seems odd.

I already read about a problem where others were also unable to shut down or restart from GNOME due to a bug in gnome-session-restart-dbus.service - this issue has of course been fixed already in the current version.
Some reported that they had a problem with the module acpi_thinkpad - blacklisting it did not help in my case though.

Could this be related to the NVIDIA binary driver? It was mentioned somewhere that it might be a problem.

I am happy to provide further information if required. Thanks in advance!

Thomas

Last edited by volatile void (2021-03-19 10:46:43)

seth · 2021-03-18 17:20:52

How do you start nome? If xinitrc is involved, see the links in my signature…

volatile void · 2021-03-18 18:10:32

seth wrote:

How do you start nome? If xinitrc is involved, see the links in my signature…

I am using GDM, so .xinitrc is not involved.

The exact same setup was by the way working properly in a VirtualBox VM. Forgot to mention this in the original post.

Thomas

seth · 2021-03-18 21:25:23

The thing that would concern me is

It also appears that my $XDG_SESSION_ID is undefined which seems odd.

Can you

loginctl session-status

Please post a complete system journal, "gnome-session-binary[998]: Unrecoverable failure in required component org.gnome.Shell.desktop" means that something™ likely (crashes and) inhibits the session, but we lack the context.

sudo journalctl -b | curl -F 'f:1=<-' ix.io

volatile void · 2021-03-18 22:39:51

seth wrote:

loginctl session-status

4 - thomas (1000)
           Since: Thu 2021-03-18 23:32:49 CET; 5min ago
          Leader: 1102 (gdm-session-wor)
            Seat: seat0; vc2
             TTY: tty2
         Service: gdm-password; type x11; class user
           State: active
            Unit: session-4.scope
                  ├─1102 gdm-session-worker [pam/gdm-password]
                  ├─1118 /usr/bin/gnome-keyring-daemon --daemonize --login
                  ├─1122 /usr/lib/gdm-x-session --run-script /usr/bin/gnome-session
                  ├─1124 /usr/lib/Xorg vt2 -displayfd 3 -auth /run/user/1000/gdm/Xauthority -nolisten tcp -background none -noreset -keeptty -novtswitch -verbose 3
                  └─1132 /usr/lib/gnome-session-binary

Mär 18 23:36:43 sledgehammer /usr/lib/gdm-x-session[1124]: (--) NVIDIA(GPU-0): DFP-5: 960.0 MHz maximum pixel clock
Mär 18 23:36:43 sledgehammer /usr/lib/gdm-x-session[1124]: (--) NVIDIA(GPU-0):
Mär 18 23:36:43 sledgehammer /usr/lib/gdm-x-session[1124]: (--) NVIDIA(GPU-0): DFP-6: disconnected
Mär 18 23:36:43 sledgehammer /usr/lib/gdm-x-session[1124]: (--) NVIDIA(GPU-0): DFP-6: Internal TMDS
Mär 18 23:36:43 sledgehammer /usr/lib/gdm-x-session[1124]: (--) NVIDIA(GPU-0): DFP-6: 165.0 MHz maximum pixel clock
Mär 18 23:36:43 sledgehammer /usr/lib/gdm-x-session[1124]: (--) NVIDIA(GPU-0):
Mär 18 23:37:27 sledgehammer /usr/lib/gdm-x-session[1124]: (EE) client bug: timer event6 debounce: scheduled expiry is in the past (-8ms), your system is too slow
Mär 18 23:37:27 sledgehammer /usr/lib/gdm-x-session[1124]: (EE) client bug: timer event6 debounce short: scheduled expiry is in the past (-22ms), your system is too slow
Mär 18 23:37:32 sledgehammer /usr/lib/gdm-x-session[1124]: (EE) client bug: timer event6 debounce short: scheduled expiry is in the past (-4ms), your system is too slow
Mär 18 23:37:42 sledgehammer /usr/lib/gdm-x-session[1124]: (EE) event6  - Logitech MX Master 3: client bug: event processing lagging behind by 12ms, your system is too slow

seth wrote:

sudo journalctl -b | curl -F 'f:1=<-' ix.io

http://ix.io/2Tmd

Thanks for your support so far!

Thomas

seth · 2021-03-18 23:08:31

Mär 18 23:32:20 sledgehammer gnome-session[823]: gnome-session-binary[823]: WARNING: Failed to upload environment to systemd: GDBus.Error:org.freedesktop.DBus.Error.NameHasNoOwner: Name "org.freedesktop.systemd1" does not exist
Mär 18 23:32:20 sledgehammer gnome-session-binary[823]: WARNING: Failed to upload environment to systemd: GDBus.Error:org.freedesktop.DBus.Error.NameHasNoOwner: Name "org.freedesktop.systemd1" does not exist
Mär 18 23:32:20 sledgehammer gnome-session[823]: gnome-session-binary[823]: WARNING: Failed to reset failed state of units: GDBus.Error:org.freedesktop.DBus.Error.NameHasNoOwner: Name "org.freedesktop.systemd1" does not exist
Mär 18 23:32:20 sledgehammer gnome-session-binary[823]: WARNING: Failed to reset failed state of units: GDBus.Error:org.freedesktop.DBus.Error.NameHasNoOwner: Name "org.freedesktop.systemd1" does not exist
Mär 18 23:32:20 sledgehammer gnome-session-binary[823]: WARNING: Falling back to non-systemd startup procedure due to error: GDBus.Error:org.freedesktop.DBus.Error.NameHasNoOwner: Name "org.freedesktop.systemd1" does not exist
Mär 18 23:32:20 sledgehammer gnome-session[823]: gnome-session-binary[823]: WARNING: Falling back to non-systemd startup procedure due to error: GDBus.Error:org.freedesktop.DBus.Error.NameHasNoOwner: Name "org.freedesktop.systemd1" does not exist
…
Mär 18 23:32:25 sledgehammer /usr/lib/gdm-x-session[855]: dbus-daemon[855]: [session uid=120 pid=855] Activated service 'org.freedesktop.systemd1' failed: Process org.freedesktop.systemd1 exited with status 1
Mär 18 23:32:25 sledgehammer gsd-sharing[942]: Failed to StopUnit service: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildExited: Process org.freedesktop.systemd1 exited with status 1
Mär 18 23:32:25 sledgehammer gsd-sharing[942]: Failed to StopUnit service: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildExited: Process org.freedesktop.systemd1 exited with status 1
Mär 18 23:32:25 sledgehammer gsd-sharing[942]: Failed to StopUnit service: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildExited: Process org.freedesktop.systemd1 exited with status 1

Here's your problem.

Not sure, but looks close enough to a race condition because you're trying to start a wayland session on nvidia and especially the GPU is also late.

Mär 18 23:32:20 sledgehammer gnome-shell[831]: Failed to open gpu '/dev/dri/card0': Failed to activate universal planes: Die Operation ist nicht erlaubt
Mär 18 23:32:20 sledgehammer gnome-shell[831]: Failed to create backend: No GPUs found
Mär 18 23:32:20 sledgehammer gnome-session[823]: gnome-session-binary[823]: WARNING: App 'org.gnome.Shell.desktop' exited with code 1
Mär 18 23:32:20 sledgehammer gnome-session-binary[823]: WARNING: App 'org.gnome.Shell.desktop' exited with code 1
Mär 18 23:32:20 sledgehammer gnome-session-binary[823]: Unrecoverable failure in required component org.gnome.Shell.desktop

https://wiki.archlinux.org/index.php/GD … rg_backend
https://wiki.archlinux.org/index.php/NV … de_setting
https://wiki.archlinux.org/index.php/Ke … _KMS_start

volatile void · 2021-03-19 10:45:40

You probably will not believe what the issue behind this problem was.

Added nvidia, nvidia_modeset, nvidia_uvm and nvidia_drm to the initramfs MODULES and rebuilt the image: No difference.
Added nvidia-drm.modeset=1 to the kernel boot parameters: Shutting down was possible once, then same problem as before.

Every time it was not possible to shut down or reboot, the machine entered a strange "reset" state at least once before GDM was visible. Sometimes it also "reset" when loading GNOME. This means that the power LED actually went out and the Blu-ray drive spun up. journalctl even showed that shutdown events were detected.
The laptop is docked in a 230W ThinkPad Workstation Dock. My display was attached to the dock via DisplayPort (as HDMI only supports 4K@30Hz).

Long story short: Undocked the laptop, started it, no "resets", shutting down and rebooting is possible. Put it back in the dock, attached the display directly to the machine via Thunderbolt - all is well.

Looks like the graphics pass-through of the dock is a bit broken...

Thomas

Arch Linux

#1 2021-03-18 17:13:03

[SOLVED] [GNOME 3]: Cannot shut down or reboot from GNOME

#2 2021-03-18 17:20:52

Re: [SOLVED] [GNOME 3]: Cannot shut down or reboot from GNOME

#3 2021-03-18 18:10:32

Re: [SOLVED] [GNOME 3]: Cannot shut down or reboot from GNOME

#4 2021-03-18 21:25:23

Re: [SOLVED] [GNOME 3]: Cannot shut down or reboot from GNOME

#5 2021-03-18 22:39:51

Re: [SOLVED] [GNOME 3]: Cannot shut down or reboot from GNOME

#6 2021-03-18 23:08:31

Re: [SOLVED] [GNOME 3]: Cannot shut down or reboot from GNOME

#7 2021-03-19 10:45:40

Re: [SOLVED] [GNOME 3]: Cannot shut down or reboot from GNOME

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