Arch Linux

Robr3rd

Member

Registered: 2014-10-19

Posts: 13

[SOLVED] Steam is not able to fully launch

Steam--and everything else--has worked faithfully for me on this machine for a few years. That said, about a month ago (roughly), Steam stopped launching after a system update (`pacman -Syyu`).

When I run `steam` I get a small dialog (from Steam) that says "Verifying installation..." which quickly disappears at which point the terminal locks up for a bit. I'll attach its output as well as the crash report that it references.

I have already verified that I have the appropriate 32-bit drivers installed (I have an NVIDIA 660).

The only other thing that is perhaps notable is that around the same time GNOME became unaware of any audio devices plugged in and I could not control the audio--it was always extremely loud through my headphones (via USB adapter) and I could do nothing about it.  I did fix that recently, which turned out to be a simple matter of implementing the `/etc/pulse/default.pa.pacnew` file, after which point things worked flawlessly.

Last edited by Robr3rd (2021-05-18 06:03:23)

Robr3rd

Member

Registered: 2014-10-19

Posts: 13

Re: [SOLVED] Steam is not able to fully launch

Terminal output:

❯ steam
Running Steam on arch rolling 64-bit
STEAM_RUNTIME is enabled automatically
Pins up-to-date!
Steam client's requirements are satisfied
WARNING: Using default/fallback debugger launch
/home/robert/.local/share/Steam/ubuntu12_32/steam
[2021-04-13 22:41:23] Startup - updater built Apr 12 2021 18:51:36
Installing breakpad exception handler for appid(steam)/version(1618256785)
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2021-04-13 22:41:23] Loading cached metrics from disk (/home/robert/.local/share/Steam/package/steam_client_metrics.bin)
[2021-04-13 22:41:23] Using the following download hosts for Public, Realm steamglobal
[2021-04-13 22:41:23] 1. https://cdn.cloudflare.steamstatic.com, /client/, Realm 'steamglobal', weight was 100, source = 'update_hosts_cached.vdf'
[2021-04-13 22:41:23] 2. https://cdn.akamai.steamstatic.com, /client/, Realm 'steamglobal', weight was 100, source = 'update_hosts_cached.vdf'
[2021-04-13 22:41:23] 3. http://media.steampowered.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
Installing breakpad exception handler for appid(steam)/version(1618256785)
[2021-04-13 22:41:23] Checking for update on startup
[2021-04-13 22:41:23] Checking for available updates...
[2021-04-13 22:41:23] Downloading manifest: https://cdn.cloudflare.steamstatic.com/client/steam_client_ubuntu12
Installing breakpad exception handler for appid(steam)/version(1618256785)
[2021-04-13 22:41:23] Download skipped: /client/steam_client_ubuntu12 version 1618256785, installed version 1618256785, existing pending version 0
[2021-04-13 22:41:23] Nothing to do
[2021-04-13 22:41:23] Verifying installation...
[2021-04-13 22:41:23] Performing checksum verification of executable files
[2021-04-13 22:41:24] Verification complete
Loaded SDL version 2.0.15-6484190

(steam:23817): Gtk-WARNING **: 22:41:24.764: Unable to locate theme engine in module_path: "adwaita",
/usr/share/themes/Adwaita/gtk-2.0/main.rc:733: error: unexpected identifier 'direction', expected character '}'

(steam:23817): Gtk-WARNING **: 22:41:24.766: Unable to locate theme engine in module_path: "adwaita",
/usr/share/themes/Adwaita/gtk-2.0/hacks.rc:28: error: invalid string constant "normal_entry", expected valid string constant
Installing breakpad exception handler for appid(steam)/version(1618256785)
STEAM_RUNTIME_HEAVY: ./steam-runtime-heavy
[0413/224125.442283:INFO:crash_reporting.cc(247)] Crash reporting enabled for process: browser
[0413/224125.508267:WARNING:crash_reporting.cc(286)] Failed to set crash key: UserID with value: 0
[0413/224125.508389:WARNING:crash_reporting.cc(286)] Failed to set crash key: BuildID with value: 1618253516
[0413/224125.508402:WARNING:crash_reporting.cc(286)] Failed to set crash key: SteamUniverse with value: Public
[0413/224125.508435:WARNING:crash_reporting.cc(286)] Failed to set crash key: Vendor with value: Valve
/usr/lib/gio/modules/libdconfsettings.so: undefined symbol: g_log_structured_standard
Failed to load module: /usr/lib/gio/modules/libdconfsettings.so
GLib-GIO-Message: Using the 'memory' GSettings backend.  Your settings will not be saved or shared with other applications.
[0413/224125.574044:WARNING:crash_reporting.cc(286)] Failed to set crash key: UserID with value: 0
[0413/224125.574117:WARNING:crash_reporting.cc(286)] Failed to set crash key: BuildID with value: 1618253516
[0413/224125.574129:WARNING:crash_reporting.cc(286)] Failed to set crash key: SteamUniverse with value: Public
[0413/224125.574138:WARNING:crash_reporting.cc(286)] Failed to set crash key: Vendor with value: Valve
[0413/224125.574828:INFO:crash_reporting.cc(247)] Crash reporting enabled for process: gpu-process
Installing breakpad exception handler for appid(steam)/version(1618256785)
Installing breakpad exception handler for appid(steam)/version(1618256785)
Installing breakpad exception handler for appid(steam)/version(1618256785)
[0413/224125.755098:WARNING:crash_reporting.cc(286)] Failed to set crash key: UserID with value: 0
[0413/224125.755168:WARNING:crash_reporting.cc(286)] Failed to set crash key: BuildID with value: 1618253516
[0413/224125.755181:WARNING:crash_reporting.cc(286)] Failed to set crash key: SteamUniverse with value: Public
[0413/224125.755191:WARNING:crash_reporting.cc(286)] Failed to set crash key: Vendor with value: Valve
[0413/224125.755915:INFO:crash_reporting.cc(247)] Crash reporting enabled for process: utility
Installing breakpad exception handler for appid(steam)/version(1618256785)
Installing breakpad exception handler for appid(steam)/version(1618256785)
Installing breakpad exception handler for appid(steam)/version(1618256785)
Installing breakpad exception handler for appid(steam)/version(1618256785)
Installing breakpad exception handler for appid(steam)/version(1618256785)
Installing breakpad exception handler for appid(steam)/version(1618256785)
Installing breakpad exception handler for appid(steam)/version(1618256785)
CAppInfoCacheReadFromDiskThread took 226 milliseconds to initialize
CApplicationManagerPopulateThread took 50796 milliseconds to initialize (will have waited on CAppInfoCacheReadFromDiskThread)
Installing breakpad exception handler for appid(steam)/version(1618256785)
Installing breakpad exception handler for appid(steam)/version(1618256785)
Installing breakpad exception handler for appid(steam)/version(1618256785)
Installing breakpad exception handler for appid(steam)/version(1618256785)
Installing breakpad exception handler for appid(steam)/version(1618256785)
Installing breakpad exception handler for appid(steam)/version(1618256785)
src/common/pipes.cpp (613) : Fatal Assertion Failed: Stalled cross-thread pipe
src/common/pipes.cpp (613) : Fatal Assertion Failed: Stalled cross-thread pipe
src/common/pipes.cpp (613) : Fatal assert; application exiting
src/common/pipes.cpp (613) : Fatal assert; application exiting
Installing breakpad exception handler for appid(steam)/version(1618256785)
assert_20210413224517_22.dmp[24321]: Uploading dump (out-of-process)
/tmp/dumps/assert_20210413224517_22.dmp
_ExitOnFatalAssert
robert@robert-workstation:~$ assert_20210413224517_22.dmp[24321]: Finished uploading minidump (out-of-process): success = yes
assert_20210413224517_22.dmp[24321]: response: CrashID=bp-d57c6f17-9e7d-4a9d-928d-7d4422210413
assert_20210413224517_22.dmp[24321]: file ''/tmp/dumps/assert_20210413224517_22.dmp'', upload yes: ''CrashID=bp-d57c6f17-9e7d-4a9d-928d-7d4422210413''

Steam crash report file output:
...I can't seem to copy it to my clipboard for some reason. It is a hex file but even after converting it to plain text when I hit "copy" when I "paste" there is only the following (backticks are mine): `MDMP`

That said, here's the last line of the dump: `Fatal Assertion Failed: Stalled cross-thread pipe ):/data/src/common/pipes.cpp:613`

Robr3rd

Member

Registered: 2014-10-19

Posts: 13

Re: [SOLVED] Steam is not able to fully launch

Closing this thread because it is now irrelevant (not quite "SOLVED" but may as well be).

The SSD died that held `/`, `/var`, and `/home` (Samsung 850 Pro which is a little surprising, but hey these things happen).  Apparently when SSDs die there really isn't much coming back from that--unlike HDDs which offer pretty accessible data recovery options.

As such, I ended up reinstalling Arch Linux from scratch on another SSD I had lying around and Steam has been fine.

Perhaps it is notable that Steam was installed the exact same way both times (provisioned with Ansible), and my Steam library is mounted from a partition on an HDD--the same one as before when Steam _didn't_ work.

While troubleshooting, I did completely remove Steam and reinstall it, but that didn't change the behavior that I was seeing at all.

Either way, "it works" now and I am willing to accept that "computer gremlins" were up to no good and a reinstall scared them away.