Arch Linux

Tiene10

Member

Registered: 2021-04-15

Posts: 16

[Solved] Issues with Jetbrains toolbox

Hello,

I just installed Arch yesterday. I develop in Java, Php and I would like to install jetbrains tootlbox.

I followed the tutorial on https://www.jetbrains.com/help/phpstorm … guide.html and tried to install the Toolbox App

However, in /opt when I run ./jetbrains-toolbox-1.20.7940/jetbrains-toolbox , no error is triggered, but the Toolbox does not open, the process terminates about 5 seconds later.

If anyone has an idea... as this installation method is recommended by Jetbrains.

Thanks

Last edited by Tiene10 (2021-04-17 22:21:43)

airv_zxf

Member

From: Guadalajara City, Mexico

Registered: 2017-08-19

Posts: 54

Website

Re: [Solved] Issues with Jetbrains toolbox

Hello.

The first thing that you could do is find the folders where the Toolbox was created:

sudo find / -type d -name Toolbox 2> /dev/null

I got these two folders:

~/.local/share/JetBrains/Toolbox/logs/
/root/.local/share/JetBrains/Toolbox/logs/

Then enter to the `logs` folder:

~/.local/share/JetBrains/Toolbox/logs/

First remove the old logs:

cd ~/.local/share/JetBrains/Toolbox/logs/
rm -f *.log
rm -f *.txt
rm -f *.log.txt

Finally, run again `./jetbrains-toolbox`

You could check the error logs or share this information in this post. Tentative I would check the files `*.log`, `*.txt` and `*.log.txt`.

Tiene10

Member

Registered: 2021-04-15

Posts: 16

Re: [Solved] Issues with Jetbrains toolbox

Thanks you

It is working.

How can I pass this subject to "SOLVED" ?

airv_zxf

Member

From: Guadalajara City, Mexico

Registered: 2017-08-19

Posts: 54

Website

Re: [Solved] Issues with Jetbrains toolbox

At the bottom of your first post find `edit` link, click it. Then modify the title of your post: `Issues with Jetbrains toolbox` to `[Solved] Issues with Jetbrains toolbox`.

Could you share what was the problem and the solution?

Last edited by airv_zxf (2021-04-16 02:01:58)

Tiene10

Member

Registered: 2021-04-15

Posts: 16

Re: [Solved] Issues with Jetbrains toolbox

I thought there was a button to switch to resolved.

My problem was that the jetbrains-toolbox executable, downloaded from jetbrains.com, was not displaying its GUI. By cloning with git the link on this page :
https://aur.archlinux.org/packages/jetbrains-toolbox/ , no more problem appeared.

airv_zxf

Member

From: Guadalajara City, Mexico

Registered: 2017-08-19

Posts: 54

Website

Re: [Solved] Issues with Jetbrains toolbox

Quick information, you can install AUR packages with `yay` and avoid the manual installation with git. The advantage of it is similar to `pacman`, if there are some updates it will do easily with the command `yay -Syuu`, also you can install the program with `yay -s jetbrains-toolbox`.

How to install yay:
https://www.debugpoint.com/2021/01/install-yay-arch/

Tiene10

Member

Registered: 2021-04-15

Posts: 16

Re: [Solved] Issues with Jetbrains toolbox

Perfect