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brent.buffenbarger

Member

Registered: 2021-04-24

Posts: 2

USB WebCam Microphone Detected - Camera Not Detected

I just got the J5 Create JVCU100 USB WebCam. The camera has a built in microphone, and this is being detected by programs such as Discord and Zoom. The camera is not being detected by these same programs. I have an integrated camera in my laptop, and this is the one and only camera being detected.

Running lsusb shows me both my integrated camera, and the external camera I am trying to connect.

Bus 001 Device 004: ID 13d3:56b2 IMC Networks Integrated Camera
Bus 001 Device 007: ID 0711:3108 Magic Control Technology Corp. j5 WebCam JVCU100

Running sudo dmesg | tail gives the following output:

[ 2560.987538] audit: type=1131 audit(1619305089.028:101): pid=1 uid=0 auid=4294967295 ses=4294967295 subj==unconfined msg='unit=systemd-coredump@0-9738-0 comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[ 2561.096219] audit: type=1334 audit(1619305089.138:102): prog-id=16 op=UNLOAD
[ 2561.096225] audit: type=1334 audit(1619305089.138:103): prog-id=15 op=UNLOAD
[ 4101.542820] i915 0000:00:02.0: [drm] *ERROR* Atomic update failure on pipe A (start=246808 end=246809) time 412 us, min 1073, max 1079, scanline start 1058, end 1086
[ 5959.412466] i915 0000:00:02.0: [drm] *ERROR* Atomic update failure on pipe C (start=357382 end=357383) time 468 us, min 1073, max 1079, scanline start 1050, end 1081
[ 6289.262349] audit: type=1100 audit(1619308817.305:104): pid=15588 uid=1000 auid=1000 ses=2 subj==unconfined msg='op=PAM:authentication grantors=pam_faillock,pam_permit,pam_faillock acct="brent" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
[ 6289.270204] audit: type=1101 audit(1619308817.312:105): pid=15588 uid=1000 auid=1000 ses=2 subj==unconfined msg='op=PAM:accounting grantors=pam_unix,pam_permit,pam_time acct="brent" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
[ 6306.940584] audit: type=1101 audit(1619308834.982:106): pid=15622 uid=1000 auid=1000 ses=2 subj==unconfined msg='op=PAM:accounting grantors=pam_unix,pam_permit,pam_time acct="brent" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
[ 6306.944888] audit: type=1110 audit(1619308834.985:107): pid=15622 uid=1000 auid=1000 ses=2 subj==unconfined msg='op=PAM:setcred grantors=pam_faillock,pam_permit,pam_env,pam_faillock acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
[ 6306.947792] audit: type=1105 audit(1619308834.988:108): pid=15622 uid=1000 auid=1000 ses=2 subj==unconfined msg='op=PAM:session_open grantors=pam_limits,pam_unix,pam_permit acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'

I really appreciate any help with this issue! Thanks.

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,337

Re: USB WebCam Microphone Detected - Camera Not Detected

That tail doesn't show anything being plugged in. run sudo dmesg -W plug the camera post the resulting output

brent.buffenbarger

Member

Registered: 2021-04-24

Posts: 2

Re: USB WebCam Microphone Detected - Camera Not Detected

That tail doesn't show anything being plugged in. run sudo dmesg -W plug the camera post the resulting output

After running sudo dmesg -c, running sudo dmesg -W, and then plugging in the camera, I get the following errors in the output:

[ 6029.580178] usb 1-1: new high-speed USB device number 17 using xhci_hcd
[ 6029.722833] usb 1-1: New USB device found, idVendor=0711, idProduct=3108, bcdDevice= 0.10
[ 6029.722847] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 6029.722854] usb 1-1: Product: j5 WebCam JVCU100
[ 6029.722859] usb 1-1: Manufacturer: HD 2MP WEBCAM
[ 6029.722863] usb 1-1: SerialNumber: V20201016003RSJXF23
[ 6029.724780] uvcvideo: Found UVC 1.00 device j5 WebCam JVCU100 (0711:3108)
[ 6029.727769] input: j5 WebCam JVCU100: j5 WebCam JV as /devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/input/input58

Last edited by brent.buffenbarger (2021-04-25 19:05:59)