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#1 2021-05-03 02:35:54

Nhanderu
Member
From: São Paulo, Brazil
Registered: 2021-04-25
Posts: 12
Website

[SOLVED] Installation freezes at "Welcome to Arch Linux!"

The whole output is:

[    0.250649] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.GPP0.S
WUS], AE_NOT_FOUND (20201113/dswload2-162)
[    0.250667] ACPI Error: AE_NOT_FOUND, During name lookup/catalog (20201113/ps
object-220)
[    0.250674] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.GPP0.S
WUS.SWDS], AE_NOT_FOUND (20201113/dswload2-162)
[    0.250679] ACPI Error: AE_NOT_FOUND, During name lookup/catalog (20201113/ps
object-220)
:: running early hook [udev]
Starting version 248-5-arch
:: running early hook [archiso_pxe_nbd]
:: running hook [udev]
:: Triggering uevents...
[    5.383904] kfd kfd: TOPAZ  not supported in kfd
:: running hook [memdisk]
:: running hook [archiso]
:: running hook [archiso_loop_mnt]
:: running hook [archiso_pxe_common]
:: running hook [archiso_pxe_nbd]
:: running hook [archiso_pxe_http]
:: running hook [archiso_pxe_nfs
:: Mounting '/dev/disk/by-label/ARCH_202105' to '/run/archiso/bootmnt'
Waiting 30 seconds for device /dev/disk/by-label/ARCH_202105 ...
[    6.990878] sd 1:0:0:0: [sda] No Caching mode page found
[    6.990910] sd 1:0:0:0: [sda] Assuming drive cache: write through
:: Device '/dev/disk/by-label/ARCH_202105' mounted successfully.
:: Mounting /run/archiso/cowspace (tmpfs) filesystem, size=256M...
:: Mounting '/dev/loop0' to '/run/archiso/airootfs'
:: Device '/dev/loop0' mounted successfully.
:: running late hook [archiso_pxe_common]
:: running cleanup hook [archiso_shutdown]
:: running cleanup hook [udev]

Welcome to Arch Linux!

... and then the cursor stops blinking and everything freezes. I can't (or just don't know how to) execute any command beyond that, so I can't give any more info about it. That's all I got.

I'm using a bootable pen-drive with 2021-05 Arch, but I also tried with 2021-04. The PC is a Ryzen 7 3700U + Radeon RX Vega 10. Would any other info be helpful?

Even though I've been using Arch as my main drive for some months now in a different notebook, my knowledge about it is still pretty shallow. I searched some keywords and I found some similar ACPI BIOS errors, but all with different symbols and being related to booting an already installed system.

Any advice/help?

Edit: solved.

Last edited by Nhanderu (2021-05-03 15:26:38)

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#2 2021-05-03 05:32:36

Tesla23
Member
Registered: 2015-09-17
Posts: 12

Re: [SOLVED] Installation freezes at "Welcome to Arch Linux!"

Are you able to use that specific installation media on the notebook?

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#3 2021-05-03 06:10:07

seth
Member
Registered: 2012-09-03
Posts: 51,056

Re: [SOLVED] Installation freezes at "Welcome to Arch Linux!"

Is this the netboot image?

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#4 2021-05-03 11:10:10

Nhanderu
Member
From: São Paulo, Brazil
Registered: 2021-04-25
Posts: 12
Website

Re: [SOLVED] Installation freezes at "Welcome to Arch Linux!"

Tesla123 wrote:

Are you able to use that specific installation media on the notebook?

Yes! Actually, I tried the installation in different computers with the same media and everything worked flawlessly, it didn't freeze at the welcome message and didn't show any ACPI errors.

seth wrote:

Is this the netboot image?

No, it isn't.

Thank you.

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#5 2021-05-03 11:31:23

seth
Member
Registered: 2012-09-03
Posts: 51,056

Re: [SOLVED] Installation freezes at "Welcome to Arch Linux!"

Can you boot the iso passing "nomodeset" to the kernel paramters?

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#6 2021-05-03 11:43:41

Nhanderu
Member
From: São Paulo, Brazil
Registered: 2021-04-25
Posts: 12
Website

Re: [SOLVED] Installation freezes at "Welcome to Arch Linux!"

seth wrote:

Can you boot the iso passing "nomodeset" to the kernel paramters?

Correct me if I did it wrong, but following this post, I pressed E in the GRUB menu, added "nomodeset" at the end of the parameters, and pressed enter.

The errors and the output were the same as before.

Thank you.

Edit: typo.

Last edited by Nhanderu (2021-05-03 13:00:22)

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#7 2021-05-03 13:44:58

seth
Member
Registered: 2012-09-03
Posts: 51,056

Re: [SOLVED] Installation freezes at "Welcome to Arch Linux!"

Remove the quiet parameter (if it's there) and add some debug output along nomodeset.
https://wiki.archlinux.org/title/Genera … bug_output

Also just violently type the keyboard to generate some input in case it's entropy starvation.

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#8 2021-05-03 15:25:41

Nhanderu
Member
From: São Paulo, Brazil
Registered: 2021-04-25
Posts: 12
Website

Re: [SOLVED] Installation freezes at "Welcome to Arch Linux!"

It seems to be solved!

Ok, so first, I added "debug", and the whole kernel command line became the following:

initrd=\arch\boot\intel-ucode.img initrd=\arch\boot\amd-ucode.img initrd=\arch\boot\x86_64\initramfs-linux.img archisobasedir=arch archisolabel=ARCH_202105 nomodeset debug

Lots of new messages, but the last one seemed strange:

[   41.071734] nvme nvme0: controller is down; will reset: CSTS=0xffffffff, PCI_STATUS=0xffff

I searched for it and this post helped me up. The final kernel command line became:

initrd=\arch\boot\intel-ucode.img initrd=\arch\boot\amd-ucode.img initrd=\arch\boot\x86_64\initramfs-linux.img archisobasedir=arch archisolabel=ARCH_202105 nvme_core.default_ps_max_latency_us=500

And it worked!

Thank you both seth and Tesla123 for your time and help.

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