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#1 2021-05-10 20:45:05

gioisco
Member
Registered: 2021-05-10
Posts: 3

[Solved] Touchpad detected but not longer work

I'm using my laptop (and my touchpad) for years.
Today my touchpad does't work and does't send any signal to linux.

libinput debug-events
-event2   DEVICE_ADDED     Power Button                      seat0 default group1  cap:k
-event12  DEVICE_ADDED     Video Bus                         seat0 default group2  cap:k
-event0   DEVICE_ADDED     Power Button                      seat0 default group3  cap:k
-event1   DEVICE_ADDED     Lid Switch                        seat0 default group4  cap:S
-event4   DEVICE_ADDED     MOSART Semi. 2.4G Wireless Mouse  seat0 default group5  cap:p left scroll-nat scroll-button
-event6   DEVICE_ADDED     TOSHIBA Web Camera - HD: TOSHIB   seat0 default group6  cap:k
-event3   DEVICE_ADDED     AT Translated Set 2 keyboard      seat0 default group7  cap:k
-event11  DEVICE_ADDED     SynPS/2 Synaptics TouchPad        seat0 default group8  cap:pg  size 105x63mm tap(dl off) left scroll-nat scroll-2fg-edge click-buttonareas-clickfinger dwt-on
-event7   DEVICE_ADDED     Toshiba input device              seat0 default group9  cap:k

(it prints nothing, if I touch or press the touchpad)

I tried different distribution, also Ubuntu, already installed years ago in another partition.
It seems hardware problem, but if I run Windows partition, touchpad return to work.

I tried to go in suspand mode and return.
I tried to press button to active touchpad (it never workd, but I tried...)

Another command i tried:

xinput list
⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
⎜   ↳ SynPS/2 Synaptics TouchPad              	id=11	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
    ↳ Power Button                            	id=6	[slave  keyboard (3)]
    ↳ Video Bus                               	id=7	[slave  keyboard (3)]
    ↳ Power Button                            	id=8	[slave  keyboard (3)]
    ↳ TOSHIBA Web Camera - HD: TOSHIB         	id=9	[slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard            	id=10	[slave  keyboard (3)]
    ↳ Toshiba input device                    	id=12	[slave  keyboard (3)]
xinput disable 11
xinput enable 11
(didn't work)
xinput --list-props 11
Device 'SynPS/2 Synaptics TouchPad':
	Device Enabled (161):	1
	Coordinate Transformation Matrix (163):	1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
	Device Accel Profile (291):	1
	Device Accel Constant Deceleration (292):	2.500000
	Device Accel Adaptive Deceleration (293):	1.000000
	Device Accel Velocity Scaling (294):	12.500000
	Synaptics Edges (295):	1666, 5360, 1535, 4453
	Synaptics Finger (296):	25, 30, 0
	Synaptics Tap Time (297):	180
	Synaptics Tap Move (298):	240
	Synaptics Tap Durations (299):	180, 180, 100
	Synaptics ClickPad (300):	1
	Synaptics Middle Button Timeout (301):	0
	Synaptics Two-Finger Pressure (302):	282
	Synaptics Two-Finger Width (303):	7
	Synaptics Scrolling Distance (304):	109, 109
	Synaptics Edge Scrolling (305):	0, 0, 0
	Synaptics Two-Finger Scrolling (306):	1, 0
	Synaptics Move Speed (307):	1.000000, 1.750000, 0.036550, 0.000000
	Synaptics Off (308):	0
	Synaptics Locked Drags (309):	0
	Synaptics Locked Drags Timeout (310):	5000
	Synaptics Tap Action (311):	0, 0, 0, 0, 0, 0, 0
	Synaptics Click Action (312):	1, 3, 2
	Synaptics Circular Scrolling (313):	0
	Synaptics Circular Scrolling Distance (314):	0.100000
	Synaptics Circular Scrolling Trigger (315):	0
	Synaptics Circular Pad (316):	0
	Synaptics Palm Detection (317):	0
	Synaptics Palm Dimensions (318):	10, 200
	Synaptics Coasting Speed (319):	20.000000, 50.000000
	Synaptics Pressure Motion (320):	30, 160
	Synaptics Pressure Motion Factor (321):	1.000000, 1.000000
	Synaptics Grab Event Device (322):	0
	Synaptics Gestures (323):	1
	Synaptics Capabilities (324):	1, 0, 0, 1, 1, 1, 1
	Synaptics Pad Resolution (325):	54, 41
	Synaptics Area (326):	0, 0, 0, 0
	Synaptics Soft Button Areas (327):	3513, 0, 4079, 0, 0, 0, 0, 0
	Synaptics Noise Cancellation (328):	27, 27
	Device Product ID (287):	2, 7
	Device Node (286):	"/dev/input/event9"
synclient -l
Parameter settings:
    LeftEdge                = 1666
    RightEdge               = 5360
    TopEdge                 = 1535
    BottomEdge              = 4453
    FingerLow               = 25
    FingerHigh              = 30
    MaxTapTime              = 180
    MaxTapMove              = 240
    MaxDoubleTapTime        = 180
    SingleTapTimeout        = 180
    ClickTime               = 100
    EmulateMidButtonTime    = 0
    EmulateTwoFingerMinZ    = 282
    EmulateTwoFingerMinW    = 7
    VertScrollDelta         = 109
    HorizScrollDelta        = 109
    VertEdgeScroll          = 0
    HorizEdgeScroll         = 0
    CornerCoasting          = 0
    VertTwoFingerScroll     = 1
    HorizTwoFingerScroll    = 0
    MinSpeed                = 1
    MaxSpeed                = 1.75
    AccelFactor             = 0.0365497
    TouchpadOff             = 0
    LockedDrags             = 0
    LockedDragTimeout       = 5000
    RTCornerButton          = 0
    RBCornerButton          = 0
    LTCornerButton          = 0
    LBCornerButton          = 0
    TapButton1              = 0
    TapButton2              = 0
    TapButton3              = 0
    ClickFinger1            = 1
    ClickFinger2            = 3
    ClickFinger3            = 2
    CircularScrolling       = 0
    CircScrollDelta         = 0.1
    CircScrollTrigger       = 0
    CircularPad             = 0
    PalmDetect              = 0
    PalmMinWidth            = 10
    PalmMinZ                = 200
    CoastingSpeed           = 20
    CoastingFriction        = 50
    PressureMotionMinZ      = 30
    PressureMotionMaxZ      = 160
    PressureMotionMinFactor = 1
    PressureMotionMaxFactor = 1
    GrabEventDevice         = 0
    TapAndDragGesture       = 1
    AreaLeftEdge            = 0
    AreaRightEdge           = 0
    AreaTopEdge             = 0
    AreaBottomEdge          = 0
    HorizHysteresis         = 27
    VertHysteresis          = 27
    ClickPad                = 1
    RightButtonAreaLeft     = 3513
    RightButtonAreaRight    = 0
    RightButtonAreaTop      = 4079
    RightButtonAreaBottom   = 0
    MiddleButtonAreaLeft    = 0
    MiddleButtonAreaRight   = 0
    MiddleButtonAreaTop     = 0
    MiddleButtonAreaBottom  = 0

I surrended sad

Last edited by gioisco (2021-05-19 21:34:38)

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#2 2021-05-10 20:49:45

Slithery
Forum Moderator
From: Norfolk, UK
Registered: 2013-12-01
Posts: 4,647

Re: [Solved] Touchpad detected but not longer work

Make sure you have Windows 'fast boot' disabled.


No, it didn't "fix" anything. It just shifted the brokeness one space to the right. - jasonwryan
Closing -- for deletion; Banning -- for muppetry. - jasonwryan

aur - dotfiles

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#3 2021-05-10 21:26:04

gioisco
Member
Registered: 2021-05-10
Posts: 3

Re: [Solved] Touchpad detected but not longer work

Slithery wrote:

Make sure you have Windows 'fast boot' disabled.

I tried now to reactive 'fast boot', reboot, disable 'fast boot', reboot, but it still doesn't work.
I tried to disable touchpad in win partition and reboot. Enable and reboot. Nothing.

This problem appeared only reboot in arch partition. I don't use Windows for months.

It's a mystery sad

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#4 2021-05-19 21:34:08

gioisco
Member
Registered: 2021-05-10
Posts: 3

Re: [Solved] Touchpad detected but not longer work

I solved my problem!

What I did?

  1. Reboot system

  2. Press F2 for enter in BIOS

  3. Press FN+F5 (key sequence to activate/deactivate the touchpad in my pc)

  4. Press F10 to Save and Exit

  5. Reboot and... TouchPad work again!

Terrible days, but all is well what ends well smile
Thanks to all

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#5 2021-05-22 12:24:14

Sunday87
Member
Registered: 2013-01-17
Posts: 31

Re: [Solved] Touchpad detected but not longer work

Sorry for answering to this Solved topic, but I may have experienced a related issue and I hope by adding some information I can make this easier to find for others and also add an alternative "resolution".

Suddenly (after updating the kernel to 5.11.16 and waking from standby) I have noticed very strange problem with my Thinkpad E470:

1. The trackpoint buttons suddenly did not work (they worked before)
2. When I touch the Trackpoint even a little, the Touchpad instantly stops reacting completely
3. Reloading the psmouse kernel module reverts to the previous state (Touchpad working, trackpoint not)

This can be reproduced deterministically. It also survived two reboots of Arch linux.

I rebooted into windows (dual boot laptop) and there everything worked just as normal. Rebooting back to Arch linux and suddenly there also works everything fine again. So somehow booting into windows once fixed the problem. Maybe a cold boot would have also helped, but unfortunately i didn't try that before booting windows.

I have not been able to trigger the problem again (now on kernel 5.12.5).

Last edited by Sunday87 (2021-05-22 12:24:44)

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