Arch Linux

agalaros

Member

Registered: 2021-06-22

Posts: 2

Arch Installer keeps randomly crashing/freezing with no error.

Hey guys, I am new to Arch Linux, and I am having an issue during installation; this particular issue has happened twice thus so far. I am able to get past the initial boot into the installation phase, but after that, and just from the two demonstrations of the particular issue at this point, I can infer that it appears no matter what I am doing nor at what point of the installation process I am in, the installer crashes/freezes. There is no error message, nor is there any indication of this crash, other than the text cursor not blinking and me essentially not being capable of doing anything; the system freezing. This forces me to restart, and yeah, that's the whole ordeal.

The first time around: I assumed the issue was because I used UNetbootin for making the boot, so I switched over to Rufus, and the issue didn't happen until much later than the first time, relatively. The first time, the issue happened when I was setting up an internet connection - the first step I partook in. The second time, it happened when I was setting up my partition library. Now I say this is relatively much later, because for some reason, this issue appears to persist moreso the idler I am (I am reading through the manual and such while doing the set up), So while I am aware UNetbootin is not the best for getting an Arch Linux boot anyways, it appears switching over to another, more appropriate software did not alleviate the problem whatsoever. I somewhat was given the illusion of UNetbootin being the main issue, until the issue happened again, which now told me that the only correlation regarding when the crash occurs is dependent on how idle I am. This itself could just be my headcanon, and the crash could be entirely random, with no real connection to how idle I am (to note, anyways: the first time, I was only idle somewhat briefly.) Perhaps my USB is disconnecting or is of poor quality (even though, it seems to never disconnect normally otherwise, and it's usually pretty smooth running), or something to do with the image, etc. - I am not entirely sure.

Operating system before install (just in case, this is important to note): Ubuntu 20.04.2 LTS (64-bit.)

My hardware:
USB 2.0 Flash Drive - Sandisk Cruzer Glide 16 GB
Computer (Laptop) - HP-Laptop-17-by0xxx Intel® Core™ i5-8250U CPU @ 1.60GHz × 8, Mesa Intel® UHD Graphics 620 (KBL GT2),  8 GB RAM, 1 TB HDD

Arch mirror:
http://mirrors.acm.wpi.edu/archlinux/iso/2021.06.01/
> archlinux-2021.06.01-x86_64.iso

Anyways, I am aware this may be a lot of information for something that may not be that difficult of an issue, but I don't really know what's going on here, so I'd appreciate all the help I can get.

EDIT: I included the exact Arch copy I used.

Last edited by agalaros (2021-06-22 14:28:51)

seth

Member

From: Won't reply 2 private help req

Registered: 2012-09-03

Posts: 77,441

Re: Arch Installer keeps randomly crashing/freezing with no error.

this issue appears to persist moreso the idler I am

Pass "intel_idle.max_cstate=1 i915.enable_dc=0" to the kernel.

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agalaros

Member

Registered: 2021-06-22

Posts: 2

Re: Arch Installer keeps randomly crashing/freezing with no error.

this issue appears to persist moreso the idler I am

Pass "intel_idle.max_cstate=1 i915.enable_dc=0" to the kernel.

Thanks, I will try this. I will also make sure to apply the appropriate microcodes, since that may be playing a role here.

I will record my findings, soon.

EDIT: If anyone else wants to give input, please do so.

Last edited by agalaros (2021-06-22 16:03:07)