Troubleshooting Computer Hangs and Automatic Shutdowns

DireWolf · 2021-06-24 07:05:43

Hello All,
Any help would be appreciated!
While I am doing usual stuff,
My computer becomes unresponsive though the screen is still visible, the sound begins to repeat loop, screen goes black for some time, becomes responsive again and shuts down.

I do not expect direct help as I have used pretty vague details <and unless you possess a certain crystal ball you can't help me>.

And I am not asking for help directly but I am asking for help in how to proceed further. Do I look into some kind of logs? or run some kind of ascid scripts?
I have used dmesg previously to troubleshoot some application crashes.

System Specification:
Acer spin 5,
8gb ram i7 8th gen

 uname -a
 Linux archlinux 5.12.12-arch1-1 #1 SMP PREEMPT Fri, 18 Jun 2021 21:59:22 +0000 x86_64 GNU/Linux

I am running dwm as a window manager
I run applications like : Zoom Meetings, Firefox, Google Chrome, some simple bash scripts etc.

Yours Linuxing,
DireWolf

V1del · 2021-06-24 07:13:37

Check/post whether any journal was written

sudo journalctl -b-1 #-1 for the boot prior to your current one, -2 for the one before that....

however this sounds quiet kernel panicky potentially in combination with a thermal issue (... maybe something to try to monitor) so there's no guarantee that logs are written out.

DireWolf · 2021-06-24 07:37:44

Thanks @V1del
I too have a hunch it is related to overheating up...
Though I can't find any strong references in the log that you mentioned. I had a script that shows me the thermal temps, i do not distinctly remember noticing any high thermal temps...
What keywords should I be searching for in the log you mentioned?

Just For Information:
I did a pacman -Syu in the previous boot,
though i am experiencing the hang issue from before that

Edit: I just noticed that my battery is surprisingly low (40% after about 30 mins the hang) , it is anomalistic since i use my laptop as a workstation( with external monitor and keyboard peripherals...) and its plugged in all the time.
Is there someway i can verify that the laptop battery is compromised?

Last edited by DireWolf (2021-06-24 07:43:36)

V1del · 2021-06-24 07:40:48

Whether there are any obvious errors/crashes towards the end, in doubt post it here in code tags: https://bbs.archlinux.org/help.php#bbcode

DireWolf · 2021-06-24 08:01:27

These are the last 10 minutes:

Jun 24 11:45:09 archlinux audit[30227]: USER_END pid=30227 uid=1000 auid=1000 ses=1 msg='op=PAM:session_close grantors=pam_limits,pam_unix,pam_permit acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
Jun 24 11:45:09 archlinux audit[30227]: CRED_DISP pid=30227 uid=1000 auid=1000 ses=1 msg='op=PAM:setcred grantors=pam_faillock,pam_permit,pam_env,pam_faillock acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
Jun 24 11:45:09 archlinux kernel: audit: type=1106 audit(1624515309.745:171): pid=30227 uid=1000 auid=1000 ses=1 msg='op=PAM:session_close grantors=pam_limits,pam_unix,pam_permit acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
Jun 24 11:45:09 archlinux kernel: audit: type=1104 audit(1624515309.745:172): pid=30227 uid=1000 auid=1000 ses=1 msg='op=PAM:setcred grantors=pam_faillock,pam_permit,pam_env,pam_faillock acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
Jun 24 11:52:21 archlinux systemd-timesyncd[306]: Initial synchronization to time server 162.159.200.123:123 (0.arch.pool.ntp.org).
Jun 24 11:53:22 archlinux rtkit-daemon[2847]: Supervising 1 threads of 1 processes of 1 users.
Jun 24 11:53:22 archlinux rtkit-daemon[2847]: Supervising 1 threads of 1 processes of 1 users.
Jun 24 11:53:22 archlinux rtkit-daemon[2847]: Supervising 1 threads of 1 processes of 1 users.
Jun 24 11:53:22 archlinux rtkit-daemon[2847]: Supervising 1 threads of 1 processes of 1 users.
Jun 24 11:53:25 archlinux rtkit-daemon[2847]: Supervising 1 threads of 1 processes of 1 users.
Jun 24 11:53:25 archlinux rtkit-daemon[2847]: Supervising 1 threads of 1 processes of 1 users.
Jun 24 11:53:25 archlinux rtkit-daemon[2847]: Supervising 1 threads of 1 processes of 1 users.
Jun 24 11:53:25 archlinux rtkit-daemon[2847]: Supervising 1 threads of 1 processes of 1 users.
Jun 24 11:53:25 archlinux rtkit-daemon[2847]: Successfully made thread 41478 of process 40887 owned by '1000' RT at priority 10.
Jun 24 11:53:25 archlinux rtkit-daemon[2847]: Supervising 2 threads of 2 processes of 1 users.
Jun 24 11:53:29 archlinux rtkit-daemon[2847]: Supervising 2 threads of 2 processes of 1 users.
Jun 24 11:53:29 archlinux rtkit-daemon[2847]: Supervising 2 threads of 2 processes of 1 users.
Jun 24 11:53:36 archlinux rtkit-daemon[2847]: Supervising 2 threads of 2 processes of 1 users.
Jun 24 11:53:36 archlinux rtkit-daemon[2847]: Supervising 2 threads of 2 processes of 1 users.
Jun 24 11:53:38 archlinux rtkit-daemon[2847]: Supervising 2 threads of 2 processes of 1 users.
Jun 24 11:53:38 archlinux rtkit-daemon[2847]: Supervising 2 threads of 2 processes of 1 users.
Jun 24 11:53:40 archlinux dbus-daemon[646]: [session uid=1000 pid=646] Activating via systemd: service name='org.kde.kglobalaccel' unit='plasma-kglobalaccel.service' requested by ':1.81' (uid=1000 pid=41982 comm="spectacle ")
Jun 24 11:53:40 archlinux systemd[603]: Created slice User Background Tasks Slice.
Jun 24 11:53:40 archlinux systemd[603]: Starting KDE Global Shortcuts Server...
Jun 24 11:53:41 archlinux dbus-daemon[646]: [session uid=1000 pid=646] Successfully activated service 'org.kde.kglobalaccel'
Jun 24 11:53:41 archlinux systemd[603]: Started KDE Global Shortcuts Server.
Jun 24 11:53:41 archlinux kglobalaccel5[42016]: kf.globalaccel.kglobalacceld: No desktop file found for service  "krunner.desktop"
Jun 24 11:53:41 archlinux kglobalaccel5[42016]: kf.globalaccel.kglobalacceld: Shortcut found twice in kglobalshortcutsrc.
134217760
Jun 24 11:53:41 archlinux kglobalaccel5[42016]: kf.globalaccel.kglobalacceld: Shortcut found twice in kglobalshortcutsrc.
150994993
Jun 24 11:53:41 archlinux kglobalaccel5[42016]: kf.globalaccel.kglobalacceld: Shortcut found twice in kglobalshortcutsrc.
16777362
Jun 24 11:53:41 archlinux kglobalaccel5[42016]: kf.globalaccel.kglobalacceld: Shortcut found twice in kglobalshortcutsrc.
184549425
Jun 24 11:54:28 archlinux rtkit-daemon[2847]: Supervising 2 threads of 2 processes of 1 users.
Jun 24 11:54:28 archlinux rtkit-daemon[2847]: Supervising 2 threads of 2 processes of 1 users.
Jun 24 11:55:04 archlinux dbus-daemon[646]: [session uid=1000 pid=646] Activating via systemd: service name='org.kde.Spectacle' unit='app-org.kde.spectacle.service' requested by ':1.87' (uid=1000 pid=44295 comm="/usr/bin/qdbus org.kde.Spectacle / ActiveWindow tr")
Jun 24 11:55:04 archlinux systemd[603]: Starting Spectacle screenshot capture utility...
Jun 24 11:55:05 archlinux dbus-daemon[646]: [session uid=1000 pid=646] Successfully activated service 'org.kde.Spectacle'
Jun 24 11:55:05 archlinux systemd[603]: Started Spectacle screenshot capture utility.
Jun 24 11:55:06 archlinux dbus-daemon[646]: [session uid=1000 pid=646] Activating service name='org.freedesktop.Notifications' requested by ':1.88' (uid=1000 pid=44312 comm="/usr/bin/spectacle --dbus ")
Jun 24 11:56:06 archlinux plasma_waitforname[44353]: org.kde.knotifications: WaitForName: Service was not registered within timeout
Jun 24 11:56:06 archlinux dbus-daemon[646]: [session uid=1000 pid=646] Activated service 'org.freedesktop.Notifications' failed: Process org.freedesktop.Notifications exited with status 1

Do you want the entire journal?
I can do so by some other service..

I thought that only the last 10 mintues would be contextual

Last edited by DireWolf (2021-06-24 08:01:55)

kokoko3k · 2021-06-24 08:06:05

If the system is unable to flush logs to disk, use netconsole (you need another running linux in your lan)
https://wiki.archlinux.org/index.php/Netconsole

Arch Linux

#1 2021-06-24 07:05:43

Troubleshooting Computer Hangs and Automatic Shutdowns

#2 2021-06-24 07:13:37

Re: Troubleshooting Computer Hangs and Automatic Shutdowns

#3 2021-06-24 07:37:44

Re: Troubleshooting Computer Hangs and Automatic Shutdowns

#4 2021-06-24 07:40:48

Re: Troubleshooting Computer Hangs and Automatic Shutdowns

#5 2021-06-24 08:01:27

Re: Troubleshooting Computer Hangs and Automatic Shutdowns

#6 2021-06-24 08:06:05

Re: Troubleshooting Computer Hangs and Automatic Shutdowns

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