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#1 2021-07-27 15:11:01

Plaristote
Member
Registered: 2012-02-07
Posts: 38

[SOLVED] USB HDD detected as USB device, but not as a storage device

Greetings !

I'm currently investigating a hard-drive that has become unresponsive. The hard drive turns on when it's plugged, but it does not appear in fdisk or any partition manager.

I checked the dmesg logs, and at the very least, the device is detected:

[  +4,590224] usb 1-5: USB disconnect, device number 11
[  +3,719191] usb 1-5: new high-speed USB device number 12 using xhci_hcd
[  +0,194135] usb 1-5: New USB device found, idVendor=1058, idProduct=25e1, bcdDevice=10.21
[  +0,000012] usb 1-5: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  +0,000006] usb 1-5: Product: My Passport 25E1
[  +0,000004] usb 1-5: Manufacturer: Western Digital
[  +0,000003] usb 1-5: SerialNumber: 57584B31413938443956384C

However, I found plenty of other people with similar issues, and in their cases, the following lines also appear in dmesg:

[11868.112789] usb-storage 2-2:1.0: USB Mass Storage device detected
[11868.112879] usb-storage 2-2:1.0: Quirks match for vid 174c pid 55aa: 400000
[11868.112915] scsi host2: usb-storage 2-2:1.0
[11868.113452] usbcore: registered new interface driver usb-storage
[11868.115085] usbcore: registered new interface driver uas
[11890.496418] usb 2-2: reset SuperSpeed USB device number 2 using xhci_hcd

Seems like the hard-drive doesn't even register as a storage device. Is it safe to assume nothing can be salvaged from it anymore ?
Or is there perhaps a few last things I could try ?

Last edited by Plaristote (2021-07-27 20:44:22)

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#2 2021-07-27 15:39:37

seth
Member
From: Won't reply 2 private help req
Registered: 2012-09-03
Posts: 75,989

Re: [SOLVED] USB HDD detected as USB device, but not as a storage device

To rule out the d'ohh thing:

lsmod | grep storage
sudo modprobe usb_storage
uname -a
pacman -Qs linux

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#3 2021-07-27 20:43:57

Plaristote
Member
Registered: 2012-02-07
Posts: 38

Re: [SOLVED] USB HDD detected as USB device, but not as a storage device

Well... d'oh ! The worst part is, I know this. But since the HDD wasn't supposed to work in the first place, I didn't even think about it.

Everything's in order, partition table got corrupted, but the drive will live ! Thanks a lot !

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