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mjd119

Member

Registered: 2020-05-07

Posts: 119

[SOLVED] Cannot connect to nordvpn or login

I can no longer login or connect to nordvpn. When I try to connect to a server, it asks for me to login. Every time I attempt to login, I get the "It's not you, it's us. We're having trouble reaching our servers. If the issue persists, please contact our customer support" error. Reinstalling and rebooting did not solve the issue. Autoconnect and the killswitch options are both on, but I can't shut them off unless I can login. I think the killswitch being on may have something to do with it because if I turn off the nordvpnd service I can connect to the internet with a regular connection. Is there a way to reset the options to default? That could be a workaround.
EDIT: I am a part of the "nordvpn" group and the nordvpnd service starts without failure.
EDIT 2: I fixed the issue by removing the /var/lib/nordvpn directory and then reinstalling nordvpn-bin according to this guide. I will mark this post as solved.

Last edited by mjd119 (2021-08-26 00:14:25)