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#1 2021-11-04 13:01:14

Nhanderu
Member
From: São Paulo, Brazil
Registered: 2021-04-25
Posts: 12
Website

[SOLVED] PC won't boot anymore

Hello.

I've been using Arch Linux on my current laptop for some months now and it worked perfectly. But two days ago I tried to reboot it and it couldn't boot up again anymore. I don't have much to say besides it freezes with a black screen. It won't load any TTY, nor anything. The only thing that shows are "loading linux", "/dev/xxx: recovering journal" and then it breaks.

Whenever I try to install a new 2021-11 version system, the same thing happens, but the live media loads fine when using the 2021-10 version, which led me to believe this was cause by some update. Is there any other way I can verify (or falsify) this idea? And, if it's correct, how can I 1) recover my Arch linux installation with it's files (if possible) and 2) how can I discover which update caused all of this?

Some videos I recorded of the aforementioned cases (sorry for the horrible quality)

1. Trying to boot my PC: https://drive.google.com/file/d/1thji9Y … 50SOk/view
2. Running 2021-11 install media: https://drive.google.com/file/d/1M6KU27 … -dsiR/view
2. Running 2021-10 install media: https://drive.google.com/file/d/1F4Oxu0 … a30ld/view

If there's any info you need, please ask.

Thank you all!

Edit: solved.

Last edited by Nhanderu (2021-11-05 15:41:29)

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#2 2021-11-04 13:24:07

loqs
Member
Registered: 2014-03-06
Posts: 18,475

Re: [SOLVED] PC won't boot anymore

Have you tried disabling modesetting?
From the 2021-10 installation media please chroot in and post the system journal for a failed boot.

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#3 2021-11-05 13:22:30

Nhanderu
Member
From: São Paulo, Brazil
Registered: 2021-04-25
Posts: 12
Website

Re: [SOLVED] PC won't boot anymore

loqs wrote:

Have you tried disabling modesetting?

Wow, it worked. I added "nomodeset" as a kernel param on 2021-11 and it worked perfectly. Thanks! Do you think that adding this param to grub.cfg would be a good permanent solution? Also, do you know why this happened?

loqs wrote:

From the 2021-10 installation media please chroot in and post the system journal for a failed boot.

I'm not used to it, but I assume you mean the errors from journalctl, right? I don't understand most of its output, and I don't know exactly what data could help you. Would you help me with that?

Thanks!

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#4 2021-11-05 14:52:02

seth
Member
Registered: 2012-09-03
Posts: 66,156

Re: [SOLVED] PC won't boot anymore

No, he means the entire journal.
You don't know what's relevant and we don't know, because we can't see it.

Eg. run "sudo journalctl -b -1 | curl -F 'f:1=<-' ix.io" will upload the journal for the previous boot.

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#5 2021-11-05 14:52:43

Nhanderu
Member
From: São Paulo, Brazil
Registered: 2021-04-25
Posts: 12
Website

Re: [SOLVED] PC won't boot anymore

I fixed the problem by downgrading the linux kernel to 5.14.14.

Looking at /var/log/pacman.log, I saw that I updated the kernel from 5.14.14 to 5.14.15 on 2021-11-02, and after downgrading it, everything worked pretty well.

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#6 2021-11-05 15:08:51

Nhanderu
Member
From: São Paulo, Brazil
Registered: 2021-04-25
Posts: 12
Website

Re: [SOLVED] PC won't boot anymore

seth wrote:

No, he means the entire journal.
You don't know what's relevant and we don't know, because we can't see it.

Eg. run "sudo journalctl -b -1 | curl -F 'f:1=<-' ix.io" will upload the journal for the previous boot.

Thanks!

I saw your post after I "solved it", but anyways, the generated URL is this.

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#7 2021-11-05 15:31:39

seth
Member
Registered: 2012-09-03
Posts: 66,156

Re: [SOLVED] PC won't boot anymore

That's actually 5.14.16 and

Nov 05 11:17:24 Rivellino kernel: kfd kfd: amdgpu: Allocated 3969056 bytes on gart
Nov 05 11:17:24 Rivellino kernel: kfd kfd: amdgpu: error getting iommu info. is the iommu enabled?
Nov 05 11:17:24 Rivellino kernel: kfd kfd: amdgpu: Error initializing iommuv2
Nov 05 11:17:24 Rivellino kernel: kfd kfd: amdgpu: device 1002:15d8 NOT added due to errors
Nov 05 11:17:24 Rivellino kernel: kfd kfd: amdgpu: Failed to resume IOMMU for device 1002:15d8
Nov 05 11:17:24 Rivellino kernel: amdgpu 0000:05:00.0: amdgpu: amdgpu_device_ip_init failed
Nov 05 11:17:24 Rivellino kernel: amdgpu 0000:05:00.0: amdgpu: Fatal error during GPU init
Nov 05 11:17:24 Rivellino kernel: amdgpu 0000:05:00.0: amdgpu: amdgpu: finishing device.
Nov 05 11:17:24 Rivellino kernel: [drm:dal_irq_service_dummy_ack [amdgpu]] *ERROR* dal_irq_service_dummy_ack: called for non-implemented irq source
Nov 05 11:17:24 Rivellino kernel: [drm:dal_irq_service_dummy_set [amdgpu]] *ERROR* dal_irq_service_dummy_set: called for non-implemented irq source
…
Nov 05 11:17:25 Rivellino kernel: CPU: 6 PID: 251 Comm: systemd-udevd Tainted: G        W         5.14.16-arch1-1 #1 ad87b876fa2ab6fdbd995dc1c9aab0ad8f767b2c
Nov 05 11:17:25 Rivellino kernel: Hardware name: Acer Aspire A315-23G/Lotus_DA, BIOS V1.11 10/13/2020
Nov 05 11:17:25 Rivellino kernel: RIP: 0010:memcpy_fromio+0x23/0x50
Nov 05 11:17:25 Rivellino kernel: Code: e8 38 5a 5f c3 cc cc 0f 1f 44 00 00 48 85 d2 74 28 40 f6 c6 01 75 2b 48 83 fa 01 76 06 40 f6 c6 02 75 17 48 89 d1 48 c1 e9 02 <f3> a5 f6 c2 02 74 02 66 a5 f6 c2 01 74 01 a4 c3 66 a5 48 83 ea 02
Nov 05 11:17:25 Rivellino kernel: RSP: 0018:ffff9f9240b47940 EFLAGS: 00010216
Nov 05 11:17:25 Rivellino kernel: RAX: 0000000000000001 RBX: ffff941543120000 RCX: 0000000000028400
Nov 05 11:17:25 Rivellino kernel: RDX: 00000000000a1000 RSI: ffff9f9280b1e000 RDI: ffff94155ab00000
Nov 05 11:17:25 Rivellino kernel: RBP: 0000000000000001 R08: 0000000000000000 R09: 0000000000000006
Nov 05 11:17:25 Rivellino kernel: R10: 0000000000004040 R11: 0000000000000100 R12: 0000000000000001
Nov 05 11:17:25 Rivellino kernel: R13: ffff941543120000 R14: 00000000000a1000 R15: ffff9f9280b1e000
Nov 05 11:17:25 Rivellino kernel: FS:  00007fd0f1836a40(0000) GS:ffff941724b80000(0000) knlGS:0000000000000000
Nov 05 11:17:25 Rivellino kernel: CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Nov 05 11:17:25 Rivellino kernel: CR2: ffff9f9280b1e000 CR3: 0000000105fd0000 CR4: 00000000003506e0
Nov 05 11:17:25 Rivellino kernel: Call Trace:
Nov 05 11:17:25 Rivellino kernel:  amdgpu_vcn_suspend+0xe1/0x130 [amdgpu 649e13caab5198b5b958b3c25d5f643bd0cf51d4]
Nov 05 11:17:25 Rivellino kernel:  vcn_v1_0_sw_fini+0xe/0x30 [amdgpu 649e13caab5198b5b958b3c25d5f643bd0cf51d4]
Nov 05 11:17:25 Rivellino kernel:  amdgpu_device_fini_sw+0xb6/0x2d0 [amdgpu 649e13caab5198b5b958b3c25d5f643bd0cf51d4]
Nov 05 11:17:25 Rivellino kernel:  amdgpu_driver_release_kms+0x12/0x30 [amdgpu 649e13caab5198b5b958b3c25d5f643bd0cf51d4]
Nov 05 11:17:25 Rivellino kernel:  devm_drm_dev_init_release+0x3d/0x60 [drm 3fb5dffe445634592b504fbfd73546ff94dc3f28]
Nov 05 11:17:25 Rivellino kernel:  release_nodes+0x38/0xb0
Nov 05 11:17:25 Rivellino kernel:  devres_release_all+0x8b/0xc0
Nov 05 11:17:25 Rivellino kernel:  really_probe+0x100/0x3f0
Nov 05 11:17:25 Rivellino kernel:  __driver_probe_device+0xfe/0x180
Nov 05 11:17:25 Rivellino kernel:  driver_probe_device+0x1e/0x90
Nov 05 11:17:25 Rivellino kernel:  __driver_attach+0xc0/0x1c0
Nov 05 11:17:25 Rivellino kernel:  ? __device_attach_driver+0xe0/0xe0
Nov 05 11:17:25 Rivellino kernel:  ? __device_attach_driver+0xe0/0xe0
Nov 05 11:17:25 Rivellino kernel:  bus_for_each_dev+0x89/0xd0
Nov 05 11:17:25 Rivellino kernel:  bus_add_driver+0x12b/0x1e0
Nov 05 11:17:25 Rivellino kernel:  driver_register+0x8f/0xe0
Nov 05 11:17:25 Rivellino kernel:  ? 0xffffffffc0dd0000
Nov 05 11:17:25 Rivellino kernel:  do_one_initcall+0x57/0x220
Nov 05 11:17:25 Rivellino kernel:  do_init_module+0x5c/0x270
Nov 05 11:17:25 Rivellino kernel:  load_module+0x2588/0x2790
Nov 05 11:17:25 Rivellino kernel:  ? __do_sys_init_module+0x12e/0x1b0
Nov 05 11:17:25 Rivellino kernel:  __do_sys_init_module+0x12e/0x1b0
Nov 05 11:17:25 Rivellino kernel:  do_syscall_64+0x5c/0x80
Nov 05 11:17:25 Rivellino kernel:  ? __audit_syscall_exit+0x24d/0x2a0
Nov 05 11:17:25 Rivellino kernel:  ? syscall_exit_to_user_mode+0x23/0x40
Nov 05 11:17:25 Rivellino kernel:  ? do_syscall_64+0x69/0x80
Nov 05 11:17:25 Rivellino kernel:  ? do_user_addr_fault+0x1f2/0x690
Nov 05 11:17:25 Rivellino kernel:  ? do_sync_core+0x22/0x30
Nov 05 11:17:25 Rivellino kernel:  ? sched_clock_cpu+0x9/0xb0
Nov 05 11:17:25 Rivellino kernel:  ? irqtime_account_irq+0x38/0xb0
Nov 05 11:17:25 Rivellino kernel:  entry_SYSCALL_64_after_hwframe+0x44/0xae
Nov 05 11:17:25 Rivellino kernel: RIP: 0033:0x7fd0f216e32e
Nov 05 11:17:25 Rivellino kernel: Code: 48 8b 0d 45 0b 0c 00 f7 d8 64 89 01 48 83 c8 ff c3 66 2e 0f 1f 84 00 00 00 00 00 90 f3 0f 1e fa 49 89 ca b8 af 00 00 00 0f 05 <48> 3d 01 f0 ff ff 73 01 c3 48 8b 0d 12 0b 0c 00 f7 d8 64 89 01 48
Nov 05 11:17:25 Rivellino kernel: RSP: 002b:00007ffee5269568 EFLAGS: 00000246 ORIG_RAX: 00000000000000af
Nov 05 11:17:25 Rivellino kernel: RAX: ffffffffffffffda RBX: 000055783cbfa8f0 RCX: 00007fd0f216e32e
Nov 05 11:17:25 Rivellino kernel: RDX: 00007fd0f22c5a9d RSI: 0000000000f06289 RDI: 00007fd0ef218010
Nov 05 11:17:25 Rivellino kernel: RBP: 00007fd0ef218010 R08: 00007fd0f05fd000 R09: 0000000000000000
Nov 05 11:17:25 Rivellino kernel: R10: 000055783ce26680 R11: 0000000000000246 R12: 00007fd0f22c5a9d
Nov 05 11:17:25 Rivellino kernel: R13: 000055783cbfa8f0 R14: 000055783cbfc990 R15: 000055783cbfa8f0
Nov 05 11:17:25 Rivellino kernel: Modules linked in: ecc mc ccm algif_aead cbc des_generic libdes amdgpu(+) ecb intel_rapl_msr intel_rapl_common snd_ctl_led algif_skcipher cmac snd_hda_codec_realtek 8021q snd_hda_codec_generic edac_mce_amd iwlmvm snd_hda_codec_hdmi md4 ledtrig_audio garp mrp snd_hda_intel algif_hash stp af_alg llc mac80211 acer_wmi snd_intel_dspcfg kvm_amd libarc4 wmi_bmof snd_intel_sdw_acpi sparse_keymap gpu_sched snd_hda_codec kvm i2c_algo_bit irqbypass iwlwifi drm_ttm_helper crct10dif_pclmul snd_hda_core ttm crc32_pclmul r8169 snd_hwdep ghash_clmulni_intel drm_kms_helper vfat realtek snd_pcm aesni_intel cec fat sp5100_tco crypto_simd wdat_wdt snd_timer snd_rn_pci_acp3x cryptd agpgart k10temp i2c_piix4 mdio_devres syscopyarea cfg80211 snd i2c_amd_mp2_pci rapl libphy pcspkr snd_pci_acp3x sysfillrect ccp soundcore sysimgblt fb_sys_fops tpm_crb rfkill tpm_tis tpm_tis_core acer_wireless video wmi tpm rng_core i2c_hid_acpi pinctrl_amd i2c_hid mac_hid acpi_cpufreq pkcs8_key_parser drm
Nov 05 11:17:25 Rivellino kernel:  crypto_user fuse bpf_preload ip_tables x_tables ext4 crc32c_generic crc16 mbcache jbd2 serio_raw atkbd libps2 crc32c_intel i8042 xhci_pci xhci_pci_renesas serio
Nov 05 11:17:25 Rivellino kernel: CR2: ffff9f9280b1e000
Nov 05 11:17:25 Rivellino kernel: ---[ end trace 3f6a1dda181a3ef6 ]---
Nov 05 11:17:25 Rivellino kernel: RIP: 0010:memcpy_fromio+0x23/0x50
Nov 05 11:17:25 Rivellino kernel: Code: e8 38 5a 5f c3 cc cc 0f 1f 44 00 00 48 85 d2 74 28 40 f6 c6 01 75 2b 48 83 fa 01 76 06 40 f6 c6 02 75 17 48 89 d1 48 c1 e9 02 <f3> a5 f6 c2 02 74 02 66 a5 f6 c2 01 74 01 a4 c3 66 a5 48 83 ea 02
Nov 05 11:17:25 Rivellino kernel: RSP: 0018:ffff9f9240b47940 EFLAGS: 00010216
Nov 05 11:17:25 Rivellino kernel: RAX: 0000000000000001 RBX: ffff941543120000 RCX: 0000000000028400
Nov 05 11:17:25 Rivellino kernel: RDX: 00000000000a1000 RSI: ffff9f9280b1e000 RDI: ffff94155ab00000
Nov 05 11:17:25 Rivellino kernel: RBP: 0000000000000001 R08: 0000000000000000 R09: 0000000000000006
Nov 05 11:17:25 Rivellino kernel: R10: 0000000000004040 R11: 0000000000000100 R12: 0000000000000001
Nov 05 11:17:25 Rivellino kernel: R13: ffff941543120000 R14: 00000000000a1000 R15: ffff9f9280b1e000
Nov 05 11:17:25 Rivellino kernel: FS:  00007fd0f1836a40(0000) GS:ffff941724b80000(0000) knlGS:0000000000000000
Nov 05 11:17:25 Rivellino kernel: CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Nov 05 11:17:25 Rivellino kernel: CR2: ffff9f9280b1e000 CR3: 0000000105fd0000 CR4: 00000000003506e0

Install the LTS kernel (so you've something to boot) and udpate the kernel again to 5.14.16, try to boot it w/ "iommu=soft" as kernel parameter.
Please also post a journal for the (hopefully successful) LTS boot for comparism (or your present boot on the downgraded kernel)

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#8 2021-11-05 15:56:27

Nhanderu
Member
From: São Paulo, Brazil
Registered: 2021-04-25
Posts: 12
Website

Re: [SOLVED] PC won't boot anymore

seth wrote:

Install the LTS kernel (so you've something to boot) and udpate the kernel again to 5.14.16, try to boot it w/ "iommu=soft" as kernel parameter.

I tried booting the 2021-11 live media, which supposedly uses 5.14.15, with "iommu=soft" and the problem persists.

seth wrote:

Please also post a journal for the (hopefully successful) LTS boot for comparism (or your present boot on the downgraded kernel)

Well, actually I ran your command (and generated the URL) with the downgraded kernel already. I can upgrade the kernel again, chroot into my system via the live media, and get another journal data, if you want.

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#9 2021-11-05 16:08:41

seth
Member
Registered: 2012-09-03
Posts: 66,156

Re: [SOLVED] PC won't boot anymore

Yes, but "-b -1" is for the *previous* boot.

I tried booting the 2021-11 live media … with "iommu=soft" and the problem persists.

https://www.reddit.com/r/archlinux/comm … tm_medium=
https://www.spinics.net/lists/amd-gfx/msg69180.html

Can you boot that kernel w/ "iommu=soft" and "nomodeset" and upload the system journal ("journalctl -b |  curl -F 'f:1=<-' ix.io")?

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#10 2021-11-08 01:31:48

Nhanderu
Member
From: São Paulo, Brazil
Registered: 2021-04-25
Posts: 12
Website

Re: [SOLVED] PC won't boot anymore

seth wrote:

Can you boot that kernel w/ "iommu=soft" and "nomodeset" and upload the system journal ("journalctl -b |  curl -F 'f:1=<-' ix.io")?

I'm sorry for my delay. Here is the result: http://ix.io/3Em2

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#11 2021-11-08 07:38:43

seth
Member
Registered: 2012-09-03
Posts: 66,156

Re: [SOLVED] PC won't boot anymore

seth wrote:

run "sudo journalctl -b -1 | curl -F 'f:1=<-' ix.io" will upload the journal for the previous boot.

Though to be fair,

seth also wrote:

upload the system journal ("journalctl -b |  curl -F 'f:1=<-' ix.io")

The upload is only the session journal and fairly uninteresting (aside from the main user target being reached at all)

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